We don't know whether the most recent response to this request contains information or not – if you are Ellie Jones please sign in and let everyone know.

Social Media Management

Ellie Jones made this Environmental Information Regulations request to Sutton and East Surrey Water plc as part of a batch sent to 18 authorities
You only have a right in law to access information about the environment from this authority
This request has been closed to new correspondence. Contact us if you think it should be reopened.

We're waiting for Ellie Jones to read recent responses and update the status.

Dear Sutton and East Surrey Water plc,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:

1. Who is your social media management and monitoring tool supplier?

2. Start date & duration of framework/contract with supplier

3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date

4. Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours faithfully,

Ellie Jones

CustomerBilling,

1 Attachment

Thank you for getting in touch. Your message is important to us and we
will reply as soon as we can, but it might take us up to 10 working days
during really busy times.
 
Did you know you can do many things quickly and easily online 24/7 like:
  • Pay your bill, set up a Direct Debit, let us know about a change of
address or give us a meter reading.
  • You can also report a leak, find out about local water supply issues,
discover ways to save water and other useful information about your water
supply.
 
All the best,
 
SES Water

[1][IMG]

We are committed to reducing our use of natural materials. Please do not
print this email unless absolutely necessary.

The information in this email is confidential and may be legally
privileged. It is intended solely for the addressee. Access to this email
by anyone else is unauthorised.

If you are not the intended recipient, any disclosure, copying,
distribution or any action taken or omitted to be taken in reliance on it,
is prohibited and may be unlawful; please notify the sender and destroy
all copies of the message and any attached files.

Although SES Water takes all reasonable steps to ensure that its systems
remain free of viruses, no responsibility will be accepted for any damage
caused by any viruses which may be associated with this message.
Addressees are advised to rely on their own virus checking procedures.

SES Water, a trading name of Sutton and East Surrey Water Plc.
Registered office London Road, Redhill, Surrey, RH1 1LJ. Registered in
England Registration Number 2447875
Why not visit our website [2]www.seswater.co.uk

References

Visible links
1. https://seswater.co.uk/getwaterfit
2. http://www.seswater.co.uk/

DataProtection,

1 Attachment

Dear Ellie Jones

 

Thank you for your Freedom of Information request.

 

The Freedom of Information Act 2000 applies to UK public authorities, for
example; government departments, local authorities, the NHS, state schools
and police forces. However, the Act does not necessarily cover private
sector organisation such as ourselves. There are some circumstances where
a private sector organisation or charity may receive public funding to
perform a certain public function and consequently may fall within the
Freedom of Information Act.

 

At this time SES Water does not operate in such a way that we would be
bound by the Freedom of Information Act. The information legislation that
applies to SES Water is limited to the Data Protection Act 2018, UK
General Data Protection Regulation and the Environmental Information
Regulations 2004. Unfortunately on this occasion your request for
information does not fall within the scope of any of information
legislation that applies to SES Water.

 

You can find more information and helpful advice on all of these different
pieces of legislation by visiting the Information Commissioners Office
website [1]https://ico.org.uk/

 

Yours sincerely

 

 

Diana Evans

Compliance & Assurance Manager

SES Water

Putting our customers first

Service | Commitment | Innovation | Compassion | Collaboration |
Integrity

 

 

[2][IMG]

We are committed to reducing our use of natural materials. Please do not
print this email unless absolutely necessary.

The information in this email is confidential and may be legally
privileged. It is intended solely for the addressee. Access to this email
by anyone else is unauthorised.

If you are not the intended recipient, any disclosure, copying,
distribution or any action taken or omitted to be taken in reliance on it,
is prohibited and may be unlawful; please notify the sender and destroy
all copies of the message and any attached files.

Although SES Water takes all reasonable steps to ensure that its systems
remain free of viruses, no responsibility will be accepted for any damage
caused by any viruses which may be associated with this message.
Addressees are advised to rely on their own virus checking procedures.

SES Water, a trading name of Sutton and East Surrey Water Plc.
Registered office London Road, Redhill, Surrey, RH1 1LJ. Registered in
England Registration Number 2447875
Why not visit our website [3]www.seswater.co.uk

References

Visible links
1. https://ico.org.uk/
2. https://seswater.co.uk/getwaterfit
3. http://www.seswater.co.uk/

We don't know whether the most recent response to this request contains information or not – if you are Ellie Jones please sign in and let everyone know.