Social Media Management

Ellie Jones made this Environmental Information Regulations request to Hartlepool Water as part of a batch sent to 18 authorities
You only have a right in law to access information about the environment from this authority
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Hartlepool Water should have responded by now (details). You can complain by requesting an internal review.

Dear Hartlepool Water,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:

1. Who is your social media management and monitoring tool supplier?

2. Start date & duration of framework/contract with supplier

3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date

4. Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours faithfully,

Ellie Jones

Mail Delivery System,

2 Attachments

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 24 hours on the queue on mslb001hexa.srv.mysociety.org.

The message identifier is: 1odYmM-001r2h-2x
The date of the message is: Wed, 28 Sep 2022 16:15:17 +0100
The subject of the message is: Environmental Information Regulations request - Social Media
Management

The address to which the message has not yet been delivered is:

[Hartlepool Water request email]
host hartlepoolwater.co.uk [217.114.85.70]

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

Mail Delivery System,

2 Attachments

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 48 hours on the queue on mslb001hexa.srv.mysociety.org.

The message identifier is: 1odYmM-001r2h-2x
The date of the message is: Wed, 28 Sep 2022 16:15:17 +0100
The subject of the message is: Environmental Information Regulations request - Social Media
Management

The address to which the message has not yet been delivered is:

[Hartlepool Water request email]
host hartlepoolwater.co.uk [217.114.85.70]

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

Mail Delivery System,

2 Attachments

This message was created automatically by mail delivery software.
A message that you sent has not yet been delivered to one or more of its
recipients after more than 72 hours on the queue on mslb001hexa.srv.mysociety.org.

The message identifier is: 1odYmM-001r2h-2x
The date of the message is: Wed, 28 Sep 2022 16:15:17 +0100
The subject of the message is: Environmental Information Regulations request - Social Media
Management

The address to which the message has not yet been delivered is:

[Hartlepool Water request email]
host hartlepoolwater.co.uk [217.114.85.70]

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

Mail Delivery System,

2 Attachments

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[Hartlepool Water request email]
host hartlepoolwater.co.uk [217.114.85.70]
retry timeout exceeded