We don't know whether the most recent response to this request contains information or not – if you are Ellie Jones please sign in and let everyone know.

Social Media Management

Ellie Jones made this Environmental Information Regulations request to Anglian Water Services Limited as part of a batch sent to 18 authorities
You only have a right in law to access information about the environment from this authority
This request has been closed to new correspondence. Contact us if you think it should be reopened.

We're waiting for Ellie Jones to read recent responses and update the status.

Dear Anglian Water Services Limited,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:

1. Who is your social media management and monitoring tool supplier?

2. Start date & duration of framework/contract with supplier

3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date

4. Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours faithfully,

Ellie Jones

EIR, Anglian Water Services Limited

Thank you for your email to the Anglian Water Environmental Information
Regulations mailbox.  


If you are requesting information then we will respond to your request
within 20 working days.   


If you are reporting an operational issue such as a water burst, no water,
sewage spill, or no sewerage facilities please contact us directly. We are
open 24 hours a day.  You can contact us:  

Online. If you want to report a water or sewerage issue you can do
that [1]here. 


By telephone,  [2]03457 145 145 


By email, please use our [3]online form.  


By post 


Anglian Water 
PO Box 4994 
BN11 9AL 

Just so you know, all of our calls are recorded for quality and training
purposes and you can be safe in the knowledge that we always follow the
Data Protection Act for any personal information we hold. For more
information please read our [4]Privacy Policy. 


Yours sincerely  


EIR Team 

Anglian Water Services Limited 

Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon,
Cambridgeshire PE29 6XU 

Email  [5][email address]  



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2. file:///tmp/tel:+4403457%20145%20145
3. https://www.anglianwater.co.uk/contact-u...
4. Privacy Policy
5. mailto:[email address]

EIR, Anglian Water Services Limited

Dear Ms Jones


Requested information does not fall under Environmental Information
Regulation 2004


Thank you for your request for information about social media management,
which we received on 28 September 2022. The Freedom of Information Act
2000 does not apply to water and sewerage companies.  Your request has
been considered under the Environmental Information Regulations 2004.


The information requested is not environmental information as set out in
the EIR.


If you are unhappy with the service you have received in relation to your
request and wish to request an internal review, you should write to:


Legal Director, Anglian Water Services, Lancaster House, Lancaster Way,
Ermine Business Park, Huntingdon  PE29 6XU


If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:


Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire SK9 5AF


If you have any queries about this email, please contact me.


Yours sincerely


EIR Team

Anglian Water Services Limited

Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon,
Cambridgeshire PE29 6XU

Email  [1][email address]

The information contained in this message is likely to be confidential and
may be legally privileged. The dissemination, distribution, copying or
disclosure of this message, or its contents, is strictly prohibited unless
authorised by Anglian Water. It is intended only for the person named as
addressee. Anglian Water cannot accept any responsibility for the accuracy
or completeness of this message. Contracts cannot be concluded with us by
email or using the Internet. If you have received this message in error,
please immediately return it to the sender at the above address and delete
it from your computer. Anglian Water Services Limited Registered Office:
Lancaster House, Lancaster Way, Ermine Business Park, Huntingdon,
Cambridgeshire, PE29 6XU Registered in England No 2366656 Please consider
the environment before printing this


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We don't know whether the most recent response to this request contains information or not – if you are Ellie Jones please sign in and let everyone know.