Social Media Management

Ellie Jones made this Freedom of Information request to Bridgend County Borough Council as part of a batch sent to 20 authorities Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

The request was successful.

Dear Bridgend County Borough Council,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:

1. Who is your social media management and monitoring tool supplier?

2. Start date & duration of framework/contract with supplier

3. Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date

4. Who is the senior officer (outside of procurement) responsible for this contract?

Thank you for your help.

Yours faithfully,

Ellie Jones

foi, Bridgend County Borough Council

Dear Ellie Jones,

 

FOI REQUEST FOI001-4419

 

We acknowledge your request for information received on 30^th September
2022.

 

We are considering your request and you should receive a response within
the statutory timescale of 20 working days, unless the information is
exempt or we require additional time to consider whether disclosure is in
the public interest in accordance with section 2 of the Freedom of
Information Act.

 

We will try to supply information in electronic format by email, but if
this is not possible we will let you know. If you have any special
requirements e.g. language, audio, large print, etc. then please let us
know.

 

The Act defines a number of exemptions which may prevent release of the
information you have requested. Before we provide the information we will
consider whether it is proper to release it and if any of the exemption
categories do apply then the information will not be released. We will
tell you if this is the case, and you will have a right of appeal.

 

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. We will tell you if this is the case.

 

You may have to pay a fee for this information. We will consider this and
let you know. If so you will have to pay the fee before we process and
release the information.

 

If you have any queries or concerns, then please contact me directly. You
can find out more about the Act from the Information Commissioner at:

Information Commissioner’s Office – Wales 2nd Floor Churchill House
Churchill Way Cardiff

CF10 2HH

Telephone: 02920 678400 Fax: 02920 678399

Email: [1][email address]

Website: [2]https://ico.org.uk/

 

Yours sincerely

 

 

 

 

Y Swyddfa Rhyddid Gwybodaeth | Freedom of Ffon / Phone: (01656) 643404
Information Office
Ffacs / Fax: (01656) 657899
Cyfarwyddiaeth y Prif Weithredwr|  Chief
Executive’s Directorate  

Cyngor Bwrdeistref Sirol Pen-Y-Bont ar Ogwr | E-bost / E-Mail
Bridgend County Borough Council [3][Bridgend County Borough Council request email]

Gwefan / Website:
[4]www.bridgend.gov.uk

 

 

From: Ellie Jones <[FOI #904327 email]>
Sent: 30 September 2022 15:05
To: foi <[Bridgend County Borough Council request email]>
Subject: Freedom of Information request - Social Media Management

 

Dear Bridgend County Borough Council,

 

I would be most grateful if you would provide me, under the Freedom of
Information Act, the information requested below.

 

The details we require are:

 

1. Who is your social media management and monitoring tool supplier?

 

2. Start date & duration of framework/contract with supplier

 

3. Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date

 

4. Who is the senior officer (outside of procurement) responsible for this
contract?

 

Thank you for your help.

 

Yours faithfully,

 

Ellie Jones

 

-------------------------------------------------------------------

 

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show quoted sections

foi, Bridgend County Borough Council

Dear Ellie Jones

 

FREEDOM OF INFORMATION REQUEST FOI001-4419

 

We refer to your email dated 30 September which contained a request for
information as set out in italics below.  Following consideration of your
request, in accordance with the Freedom of Information Act 2000, I respond
to each point as follows:

 

1.   Who is your social media management and monitoring tool supplier?

 

SoCrowd

 

2. Start date & duration of framework/contract with supplier: Bridgend
County Borough Council –

 

01.06.22 to 31.05.23 (inclusive)

 

3. Actual spend on this contract/framework (and any sub lots), from the
start of the contract to the current date:

 

£374 per month

 

4. Who is the senior officer (outside of procurement) responsible for this
contract?

 

Whilst we can confirm that we hold the information requested for the
office responsible for social media, we consider that this information is
exempt under section 40(2) of the Freedom of Information Act 2000 which
states:

 

(2) Any information to which a request for information relates is also
exempt information if—

(a)it constitutes personal data which does not fall within subsection (1),
and

(b) the first, second or third condition below is satisfied.

(3A)The first condition is that the disclosure of the information to a
member of the public otherwise than under this Act—

(a)would contravene any of the data protection principles,

 

Disclosure of the names of individual staff members would breach the first
data protection principle as set out in Article 5 of the General Data
Protection Regulation which states:

 

 1. Personal data shall be

 

 a.       Processed lawfully, fairly and in a transparent manner in
relation to the data subject (‘lawfulness, fairness and
transparency^2);

 

Article 4 of the General Data Protection Regulation states that:-

 

For the purposes of this Regulation: (1) ‘personal data’ means any
information relating to an identified or identifiable natural person
(‘data subject’); an identifiable natural person is one who can be
identified, directly or indirectly, in particular by reference to an
identifier such as a name, an identification number, location data, an
online identifier or to one or more factors specific to the physical,
physiological, genetic, mental, economic, cultural or social identity of
that natural person;

 

The Information Commissioner’s guidance “Access to Information about
public authorities’ employees” and “When should names be disclosed”
provide guidance on how the Authority should treat requests for
information of this nature. The Authority considers the information
requested to be absolutely exempt from disclosure by virtue of Section
40(2) of the Freedom of Information Act 2000.

 

The Authority does not consider that it would be fair in all the
circumstances to identify the individual as whilst the information relates
to them in their professional capacity, they would not reasonably expect
their details to be placed into the public domain. The Authority’s
procedure is not to disclose as a matter of routine information about
members of staff below Corporate Director level.

 

Under Section 40 of the Freedom of Information Act, the information
requested is subject to an absolute exemption. This exemption applies
because the information requested would constitute a disclosure of
personal data.

 

Therefore, to the extent set out above, this letter acts as a Refusal
Notice in accordance with Section 17 of the Freedom of Information Act
2000 as we have not provided the information requested.

 

We can however advise you that the Chief Executive has overall management
responsibility for social media.  Contact details for the Chief Executive
are provided below:

 

Mr Mark Shephard

Chief Executive

Email – [1][email address]

Telephone – 01656 643380

 

I hope this response satisfies your request. If you are dissatisfied with
the handling of the request, under the Freedom of Information Act 2000 you
have the right to request a review of the Council’s response to your
request for information.  If you wish to request a review, please write to
the below address or email [2][Bridgend County Borough Council request email] .  Following ICO
guidance, a request for a review must be made within 2 months of a
response being received.

 

Monitoring Officer

Bridgend County Borough Council

Civic Offices,

Angel Street

Bridgend, CF31 4WB

 

If you remain dissatisfied with the outcome of that review, you may seek
further recourse by lodging an appeal with the Information Commissioner
at:

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 0303 123 1113

E:mail : [3][email address]

Website:  [4]www.ico.org.uk

 

Yours sincerely

--

Freedom of Information Office

Bridgend County Borough Council

Level 4, Civic Offices

Angel Street

Bridgend

CF31 4WB

Tel: 01656 643565

Email: [5][Bridgend County Borough Council request email]

 

 

 

 

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