Social Media Guidance

Paul Jones made this Freedom of Information request to British Broadcasting Corporation

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The request was partially successful.

Dear British Broadcasting Corporation,

How many complaints have the BBC received in relation to perceived breaches to the social media guidance first published in 2020, and what is the exact complaints process available to the public to make such complaints, and how has the complaints process been communicated to the public.

Yours faithfully,

Paul Jones

FOI Enquiries, British Broadcasting Corporation

2 Attachments

Dear Paul Jones


Please find attached the response to your request for information,
reference RFI20211487.


Kind regards


Information Rights


BBC Freedom of Information

BC2 A4, Broadcast Centre

201 Wood Lane

London W12 7TP



Email: [2][email address]




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Dear British Broadcasting Corporation,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of British Broadcasting Corporation's handling of my FOI request 'Social Media Guidance'.

You have actually already answered the first part of this FOI in previous requests. I do. It believe your stance that indicating the method of how a licence fee payer can raise a complaint, and how this method has been communicated will take longer than is allowed under an FOI, and I believe this is being now used as an excuse to fail to provide answers to legitimate questions.

A full history of my FOI request and all correspondence is available on the Internet at this address:

Yours faithfully,

Paul Jones

FOI Enquiries, British Broadcasting Corporation

1 Attachment

Dear Paul Jones

Please find attached the BBC's response to your FOI Internal Review request.

Yours sincerely

Information Rights, BBC Legal
BC2A4, Broadcast Centre
201 Wood Lane, London W12 7TP

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