Dear Sir/Madam

1. Please provide me with a copy of your Trust's Social Media Governance
Policy (for employees), or equivalent, and the date it was adopted.

2. Please list the Social Media programmes used by your Trust (i.e. if you
use Twitter, Facebook, Instagram etc. ... I do not need individual account

3. Please detail training offered to staff on the use of social media.

4. Please state how many people in your Trust have been disciplined as a
result of social media behaviour, for the calendar years 2012-2016

5. Please provide the approximate number of people (headcount) employed by
your Trust.

Yours faithfully

J White

Clark, Susan, Wye Valley NHS Trust

Trust Headquarters
County Hospital
Union Walk

Tel: 01432 364000

Email: [Wye Valley NHS Trust request email]

19th May 2017

Dear Sir/Madam


Thank you for your request for information.

Wye Valley NHS Trust responds as below:

The appropriate policy is attached with the relevant information.

The Trust has a Twitter Account but this can only be accessed by the Chief Executive and the Communications Manager.

No disciplinary procedures have been actioned. Please see attached policy- only staff with specific requests to view social media for bona fide reasons are given access - otherwise access is denied to all staff on Trust devices.

Approximate number of staff = 3060

Most of the information that we provide in response to Freedom of Information Act 2000 requests will be subject to copyright protection. In most cases the copyright will be owned by Wye Valley NHS Trust. The copyright in other information may be owned by another person or organisation, as indicated in the information itself.

You are free to use any information supplied for your own use, including for non-commercial research purposes. The information may also be used for the purposes of news reporting. However, any other type of re-use, for example, by publishing the information or issuing copies to the public will require the permission of the copyright owner.

For information where the copyright is owned by Wye Valley NHS Trust details of the conditions on re-use can be found on our website at For information where the copyright is owned by another person or organisation, you must apply to the copyright owner to obtain their permission.

If you have any queries or concerns contact details are given at the top of the letter. Please remember to quote the reference number above in any future communications.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to:

Nicola Licence
Company Secretary
Wye Valley NHS Trust
Trust Headquarters
The County Hospital

Email: [email address]

If you are not content with the outcome of your complaint, you may apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office
Wycliffe House,
Water Lane,
Cheshire, SK9 5AF

Telephone: 01625 545 745

Yours faithfully

Susan Clark – Corporate Governance Officer
Wye Valley NHS Trust

show quoted sections

Hi Susan

Many thanks for your prompt response.
However, I do not think you attached the social media policy.
Please forward.

Yours sincerely,

J White

Clark, Susan, Wye Valley NHS Trust

1 Attachment

I apologise - the very thing you wanted - attached now

Sue Clark

show quoted sections

Looking for an EU Authority?

You can request documents directly from EU Institutions at our sister site . Find out more .