Social Listening and Media Monitoring

The request was successful.

Dear Leicester City Council,

I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.

The details we require are:

1) Do you use any social listening or media monitoring tools?
2) If so, what tools do you use?
3) How much do you spend annually on Social listening and / or media monitoring tools?
4) When does your contract with your supplier end?
5) Who is the senior officer in charge of this contract?

Thank you for your assistance

Yours faithfully,

Ellie Jones

info-requests, Leicester City Council

Website:                        [1] 

E-mail:                            [2][Leicester City Council request email]   

Our Ref:                         FOI 26202

Date:                              21^st November 2022


Ellie Jones

[3][FOI #922670 email]


Dear Ms Jones,


Freedom of Information Act 2000 - Acknowledgement


Thank you for your email of 21^st November 2022 requesting information
about social listening & media monitoring.


Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days. 


If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future


Yours sincerely,


Baljeet Kaur

Information Governance Assistant


Visible links
2. mailto:[Leicester City Council request email]
3. mailto:[FOI #922670 email]

info-requests, Leicester City Council

1 Attachment

Dear Ms Jones


Please find attached Leicester City Council’s response to your recent
Freedom of Information request.




Information Governance & Risk

Leicester City Council

City Hall, 115 Charles Street

Leicester    LE1 1FZ