Dear Ellie Jones,

Thank you for your information request, received on the 21 November 2022.

Reference 6468 has been applied to your request which will be looked into
and a response provided within 20 full working days.

Should you have any queries in the meantime, please contact the Freedom of
Information Team at [1][Braintree District Council request email]

Kind regards,

Victoria Alexander

Performance & Information Officer

Braintree District Council | Causeway House, Bocking End, Braintree, CM7
9HB

 01376 552525| [2]www.braintree.gov.uk

References

Visible links
1. mailto:[Braintree District Council request email]
2. http://www.braintree.gov.uk/

Dear Ellie Jones,

I am writing regarding your information request received by Braintree
District Council on the 21/11/2022, case reference 6468.

Your request for information has been processed under the Freedom of
Information Act (FOIA). The Act enables access to information held by the
Council, subject to exemptions contained within the Act. The Act does not
require the Council to create information to respond to a request if the
requested information is not held, nor to give an opinion or comment.

Please find our response to your request below:

The details we require are:

1) Do you use any social listening or media monitoring tools?

2) If so, what tools do you use?

3) How much do you spend annually on Social listening and / or media
monitoring tools?

4) When does your contract with your supplier end?

5) Who is the senior officer in charge of this contract?

Braintree District Council does not use social listening or media
monitoring tools.

Right of internal review: If you are dissatisfied with the handling of
your request please contact us in writing, within 40 days of the receipt
of a full response, at: Emma Wisbey Governance and Member Manager,
Braintree District Council, Causeway House, Bocking End, Braintree, Essex,
CM7 9HB. Or e-mail: [1][Braintree District Council request email]

Right to appeal: Should you remain dissatisfied with the outcome of any
internal review, you have a right of appeal under S50 of the Freedom of
Information Act to appeal against the decision by contacting the
Information Commissioner, Wycliffe House, Water Lane, Wilmslow SK9 5AF. Or
e-mail: [2][email address]

Kind regards,

Victoria Alexander

Performance & Information Officer

Braintree District Council | Causeway House, Bocking End, Braintree, CM7
9HB

 01376 552525| www.braintree.gov.uk

References

Visible links
1. mailto:[Braintree District Council request email]
2. mailto:[email address]