Social Listening and Media Monitoring
Dear Three Rivers District Council,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use any social listening or media monitoring tools?
2) If so, what tools do you use?
3) How much do you spend annually on Social listening and / or media monitoring tools?
4) When does your contract with your supplier end?
5) Who is the senior officer in charge of this contract?
Thank you for your assistance
Yours faithfully,
Ellie Jones
Thank you for your enquiry.
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Good Afternoon,
Thank you for your e-mail of 21 November, which has been referred to our
Freedom of Information/ Data Protection Officer.
Council policy is to give a full reply within 20 working days for Freedom
of Information Requests and 1 calendar month for Subject Access Requests.
If this timescale is unable to be met, you will be advised why and when a
reply will be sent.
More information can be found online at
[1]https://www.threerivers.gov.uk/egcl-page... or
[2]https://www.threerivers.gov.uk/egcl-page...
Kind Regards
Pauline Alley
Customer Service Representative
Customer Service Centre
Three Rivers District Council
Three Rivers House, Northway, Rickmansworth, Herts, WD3 1RL
01923 776611
[3]www.threerivers.gov.uk [4]https://my.threerivers.gov.uk/
[5]Description: cid:image001.jpg@01D2807E.085FDAE0[6]Description:
cid:image002.jpg@01D2807E.085FDAE0[7]Description:
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From: Ellie Jones [mailto:[FOI #922645 email]]
Sent: 21 November 2022 12:06
To: Enquiries (Three Rivers) <[email address]>
Subject: Freedom of Information request - Social Listening and Media
Monitoring
Dear Three Rivers District Council,
I would be most grateful if you would provide me, under the Freedom of
Information Act, the information requested below.
The details we require are:
1) Do you use any social listening or media monitoring tools?
2) If so, what tools do you use?
3) How much do you spend annually on Social listening and / or media
monitoring tools?
4) When does your contract with your supplier end?
5) Who is the senior officer in charge of this contract?
Thank you for your assistance
Yours faithfully,
Ellie Jones
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[10][FOI #922645 email]
Is [11][Three Rivers District Council request email] the wrong address for Freedom of
Information requests to Three Rivers District Council? If so, please
contact us using this form:
[12]https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[13]https://www.whatdotheyknow.com/help/offi...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[14]https://www.whatdotheyknow.com/help/ico-...
[15]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
Thank you for your Freedom of Information request.
The Council’s Digital Services Manager has provided the information which
has been added to your e-mail below.
Regards
Freedom of Information Officer
Ref: 7338-1222
Three Rivers District Council
Three Rivers House, Northway, Rickmansworth, Herts, WD3 1RL
01923 776611
[1]www.threerivers.gov.uk [2]https://my.threerivers.gov.uk/
[3]cid:image001.jpg@01D2807E.085FDAE0[4]cid:image002.jpg@01D2807E.085FDAE0[5]cid:image003.jpg@01D2807E.085FDAE0[6]cid:image004.jpg@01D2807E.085FDAE0[7]cid:image005.jpg@01D2807E.085FDAE0
From: Ellie Jones [[8]mailto:[FOI #922645 email]]
Sent: 21 November 2022 12:06
To: Enquiries (Three Rivers) <[9][email address]>
Subject: Freedom of Information request - Social Listening and Media
Monitoring
Dear Three Rivers District Council,
I would be most grateful if you would provide me, under the Freedom of
Information Act, the information requested below.
The details we require are:
1) Do you use any social listening or media monitoring tools? Yes
2) If so, what tools do you use? Hootsuite
3) How much do you spend annually on Social listening and / or media
monitoring tools? $588 p/a
4) When does your contract with your supplier end? November 2023
5) Who is the senior officer in charge of this contract? Digital Services
Manager – [email address]
Thank you for your assistance
Yours faithfully,
Ellie Jones
-------------------------------------------------------------------
Please use this email address for all replies to this request:
[10][FOI #922645 email]
Is [11][Three Rivers District Council request email] the wrong address for Freedom of
Information requests to Three Rivers District Council? If so, please
contact us using this form:
[12]https://www.whatdotheyknow.com/change_re...
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[13]https://www.whatdotheyknow.com/help/offi...
For more detailed guidance on safely disclosing information, read the
latest advice from the ICO:
[14]https://www.whatdotheyknow.com/help/ico-...
[15]https://www.whatdotheyknow.com/help/ico-...
Please note that in some cases publication of requests and responses will
be delayed.
If you find this service useful as an FOI officer, please ask your web
manager to link to us from your organisation's FOI page.
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