Social Listening and Media Monitoring
Dear Stevenage Borough Council,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use any social listening or media monitoring tools?
2) If so, what tools do you use?
3) How much do you spend annually on Social listening and / or media monitoring tools?
4) When does your contract with your supplier end?
5) Who is the senior officer in charge of this contract?
Thank you for your assistance
Yours faithfully,
Ellie Jones
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The reference number for your request is FOI/327.
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Dear Ms Jones,
Your Request for Information Ref: FOI/000327
I am writing to you in response to your email dated 21^st November 2022.
Your request has been processed under the Freedom of Information Act 2000
(FOIA).
Please note our responses have been provided in bold.
Your Request
1. Do you use any social listening or media monitoring tools?
Yes
2. If so, what tools do you use?
Hootesuite
3. How much do you spend annually on Social listening and / or media
monitoring tools?
£1500
4. When does your contract with your supplier end?
November 2023
5. Who is the senior officer in charge of this contract?
Sandy Eaton
I trust you find the response helpful and can assure you we have provided
all the information Stevenage Borough Council holds. If you are
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Officer by email at [Stevenage Borough Council request email] within two months of receipt.
Information Commissioner’s Office (ICO)
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Yours sincerely
Freedom of Information Team
Yours sincerely,
Freedom of Information Team
Stevenage Borough Council
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