Social Listening and Media Monitoring
Dear Bedford Borough Council,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use any social listening or media monitoring tools?
2) If so, what tools do you use?
3) How much do you spend annually on Social listening and / or media monitoring tools?
4) When does your contract with your supplier end?
5) Who is the senior officer in charge of this contract?
Thank you for your assistance
Yours faithfully,
Ellie Jones
Thank you for your e-mail requesting information under the Freedom of
Information Act 2000 / Environmental Information Regulations 2004.
We will proceed with the request which we received today. It is our
intention to have the information delivered to you as soon as possible
otherwise within the statutory 20 working days.
In considering the request, it may be subject to exemptions that the
Council rely on to refuse the information. Some exemptions are absolute
and some only apply where the public interest in maintaining the exemption
outweighs that of disclosing the information.
[1]https://www.bedford.gov.uk/council-and-d...
Please note that should you be requesting information under the
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are allowed to charge you a reasonable fee for providing certain
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If applicable, we will issue you with a fee notice. This will detail the
tasks involved in responding to the request, and associated costs. Further
information is available on the EIR page of Bedford Borough Council’s
website at the following link:
[2]https://www.bedford.gov.uk/council-and-d...
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References
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1. https://www.bedford.gov.uk/council-and-d...
2. https://www.bedford.gov.uk/council-and-d...
3. mailto:[email address]
Bedford BC - OFFICIAL-Unsecure
Dear Ellie Jones,
Request pursuant to Freedom of Information Act 2000 – Request No.19634
I refer to your enquiry for information held by the Council. On behalf of
the Council I apologise for the delay on delivering this information and
for any inconvenience caused.
Under the provisions of the Freedom of Information Act, the authority must
state whether or not the information exists and I confirm that we do hold
the information you requested.
Please see your request and our response below.
1) Do you use any social listening or media monitoring tools?
No
2) If so, what tools do you use?
Not applicable.
3) How much do you spend annually on Social listening and / or media
monitoring tools?
Not applicable.
4) When does your contract with your supplier end?
Not applicable.
5) Who is the senior officer in charge of this contract?
Not applicable.
The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder. For
further information regarding Re-use of Public Sector information please
see link below
If after viewing the information you are for whatever reason unhappy with
our response to your application you are entitled to pursue any
dissatisfaction through the Council's Internal Review Procedure. Pursuant
to Section 17 (7) of the Act the procedure provided by the Council for
dealing with complaints about the determination of this request for
information is the Council’s FOI Complaints Procedure, a copy of which can
be obtained on request or is set out at:
[1]https://www.bedford.gov.uk/council-and-d...
Yours sincerely,
Freedom of Information
Bedford Borough Council
Borough Hall, Cauldwell Street
Bedford, MK42 9AP
Please reply to: [2][email address]
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