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FoI/2022/1036-Jones

Dear Sir or Madam,

Request for information: Social Listening and Media Monitoring

Thank you for your request received 21 November 2022; we would normally
seek to respond within twenty working days, please get in contact if you
have any further queries

Yours sincerely,

FOI TEAM
Legal and Democratic, West Berkshire Council Market Street Newbury RG14
5LD
[1][West Berkshire Council request email]
[2]www.westberks.gov.uk

This email and any attachments to it may be confidential and are intended
solely for the use of the individual to whom it is addressed. Any views or
opinions expressed may not necessarily represent those of West Berkshire
Council. If you are not the intended recipient of this email, you must
neither take any action based upon its contents, nor copy or show it to
anyone. Please contact the sender if you believe you have received this
e-mail in error. All communication sent to or from West Berkshire Council
may be subject to recording and or monitoring in accordance with UK
legislation, are subject to the requirements of the Freedom of Information
Act 2000 and may therefore be disclosed to a third party on request.

References

Visible links
1. mailto:[West Berkshire Council request email]
2. http://www.westberks.gov.uk/

Dear Ms Jones,

Thank you for your request under the Freedom of Information Act 2000.  The
Council can confirm: -

1) Do you use any social listening or media monitoring tools? No.
2) If so, what tools do you use? N/A
3) How much do you spend annually on Social listening and / or media
monitoring tools? £0
4) When does your contract with your supplier end? N/A
5) Who is the senior officer in charge of this contract? N/A

If you are unhappy with the way your request has been handled or the
outcome of your request, you may ask for an internal review. You should
contact The FoI Reviewing Officer, Legal & Democratic Services, Council
Offices, Market Street, Newbury RG14 5LD, email [email address],
within 40 working days, if you wish to request a review.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: - Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF.

Yours sincerely,

Sharon Armour

FOI TEAM
Legal and Democratic Services, West Berkshire District Council Market
Street Newbury RG14 5LD
[1][West Berkshire Council request email]
[2]www.westberks.gov.uk

══════════════════════════════════════════════════════════════════════════

From: Ellie Jones <[FOI #922839 email]>
Sent: 21 November 2022 12:19
To: foi <[West Berkshire Council request email]>
Subject: Freedom of Information request - Social Listening and Media
Monitoring
 
This is an EXTERNAL EMAIL. STOP. THINK before you CLICK links or OPEN
attachments.

Dear West Berkshire Council,

I would be most grateful if you would provide me, under the Freedom of
Information Act, the information requested below.

The details we require are:

1) Do you use any social listening or media monitoring tools?
2) If so, what tools do you use?
3) How much do you spend annually on Social listening and / or media
monitoring tools?
4) When does your contract with your supplier end?
5) Who is the senior officer in charge of this contract?

Thank you for your assistance

Yours faithfully,

Ellie Jones

-------------------------------------------------------------------

Please use this email address for all replies to this request:
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