Dear Ellie Jones

Thank you for your Freedom of Information request, which was received by
Vale of White Horse District Council on 21 November 2022.

Please accept this email as confirmation that your request has been
received and is being considered by the relevant department and that a
response will be sent to you within 20 working days, subject to the
information not being exempt and subject to any need for clarification.

The deadline for this will be 20 December 2022

The reference number for this request is Vale 22/995.

I trust that this email is sufficient to assure you that your request is
being dealt with. However, should you have any queries in the meantime,
please do not hesitate to contact the FOI team at
[1][Vale of White Horse District Council request email]

Kind regards

Information Governance Team

Legal & Democratic Services

Vale of White Horse District Council

[2]www.whitehorsedc.gov.uk

Abbey House
Abbey Close
Abingdon
OX14 3JE

To find out more about how the council holds, uses and stores your
personal data, please click on the link below

[3]Vale of White Horse District Council

show quoted sections

Dear Ellie Jones,

Thank you for your Freedom of Information requests, which were received by
both South Oxfordshire District Council and Vale of White Horse District
Councils, logged under 22/995 (VALE) & 22/1038 (SOUTH). Please note that
the two councils operate as a shared service hence this joint response.

Under Section 1 of the Freedom of Information Act 2000 (the 2000 Act) you
are entitled to be informed in writing whether the council holds the
information specified in your request and, if that is the case, to have
that information communicated to you unless any of the statutory
exemptions apply. I have considered your request and can confirm we do
hold some of the information asked and I do not believe any of the
statutory exemptions apply to your request. Please find below the
information you requested:

1) Do you use any social listening or media monitoring tools?

2) If so, what tools do you use?

3) How much do you spend annually on Social listening and / or media
monitoring tools?

4) When does your contract with your supplier end?

5) Who is the senior officer in charge of this contract?

Our response is that the councils do not use any social listening or media
monitoring tools.

Please treat this as the councils’ formal response under the 2000 Act.  If
you are not satisfied with the decision I have made in response to your
request, you can make a request for an internal review by emailing
[1][email address] and [2][Vale of White Horse District Council request email]  within 40 working
days from the date we issued our response. If you remain dissatisfied
after following that procedure, you have the right under Section 50 of the
2000 Act to complain to the Information Commissioner if you feel the
council has not dealt with your request properly. You can contact the
Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
(telephone number: 01625 545745). You can also find further information at
[3]www.ico.org.uk.

Communications Team

South Oxfordshire and Vale of White Horse District Councils

[4]www.southoxon.gov.uk | [5]@southoxon 

[6]www.whitehorsedc.gov.uk | [7]@whitehorsedc

Address:
Abbey House
Abbey Close
Abingdon
OX14 3JE

References

Visible links
1. mailto:[email address]
2. mailto:[Vale of White Horse District Council request email]
3. http://www.ico.org.uk/
4. http://www.southoxon.gov.uk/
5. http://twitter.com/southoxon
6. http://www.whitehorsedc.gov.uk/
7. http://twitter.com/whitehorsedc