Social Listening and Media Monitoring
Dear Gravesham Borough Council,
I would be most grateful if you would provide me, under the Freedom of Information Act, the information requested below.
The details we require are:
1) Do you use any social listening or media monitoring tools?
2) If so, what tools do you use?
3) How much do you spend annually on Social listening and / or media monitoring tools?
4) When does your contract with your supplier end?
5) Who is the senior officer in charge of this contract?
Thank you for your assistance
Yours faithfully,
Ellie Jones
Dear Customer,
Thank you for contacting Gravesham Borough Council. This response is to
acknowledge your email has been received. If this is an initial request
for information under the Freedom of Information Act 2000 or Environmental
Information Regulations 2004, you can expect to receive a response within
20 working days.
If your email relates to a current request for information, your email
will be forwarded to the relevant case officer.
Should your email be because you are dissatisfied with the way we have
processed your request the Council has an internal review process and your
email will be forwarded to the Information Governance Team for review, you
should receive a response within 20 working days.
If you remain dissatisfied you have the right to appeal to the Information
Commissioners' Office (ICO) [1]www.ico.org.uk/concerns.
Yours Sincerely
Richie McNicol
Information Governance Officer
Legal Services - Medway Council & Gravesham Borough Council
Tel: 01634 33(7894)
Gun Wharf, Dock Road, Chatham, ME4 4RT
Check out the [2]ICO guidance on Information Sharing Agreements
I am currently working from home Mon –Fri.
This Email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly.
Nothing in this email message amounts to a contractual or other legal
commitment on the part of Medway Council and Gravesham Borough Council. If
this Email has been misdirected, please notify the author immediately. If
you are not the intended recipient you must not disclose, distribute,
copy, print or rely on any of the information contained in it or attached,
and all copies must be deleted immediately.
Whilst we take reasonable steps to try to identify any software viruses,
any attachments to this Email may nevertheless contain viruses which our
anti-virus software has failed to identify. You should therefore carry out
your own anti-virus checks before opening any documents. Medway Council
and Gravesham Borough Council will not accept any liability for damage
caused by computer viruses emanating from any attachment or other document
supplied with this e-mail.
All Medway Council and Gravesham Borough Council and PSN traffic may be
subject to recording and / or monitoring in accordance with relevant
legislation.
Good afternoon,
Thank you for your recent FOI request, reference GFOI-021904, which was
forwarded to my operational area for response.
Please find our response attached.
Andy Rayfield MCIPR
Communications Manager
Gravesham Borough Council
Tel: 01474 337304
[mobile number]
Email [1][email address]
[2][IMG]
Please consider the environment before printing this email
══════════════════════════════════════════════════════════════════════════
This Email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly.
Nothing in this email message amounts to a contractual or other legal
commitment on the part of Gravesham Borough Council. If this Email has
been misdirected, please notify the author immediately. If you are not the
intended recipient you must not disclose, distribute, copy, print or rely
on any of the information contained in it or attached, and all copies must
be deleted immediately.
Whilst we take reasonable steps to try to identify any software viruses,
any attachments to this Email may nevertheless contain viruses which our
anti-virus software has failed to identify. You should therefore carry out
your own anti-virus checks before opening any documents. Gravesham Borough
Council will not accept any liability for damage caused by computer
viruses emanating from any attachment or other document supplied with this
e-mail.
All Gravesham Borough Council and PSN traffic may be subject to recording
and / or monitoring in accordance with relevant legislation.
References
Visible links
1. mailto:[email address]
2. https://www.gravesham.gov.uk/cp
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now