Social Care Team Directory

Oscar Daramola made this Freedom of Information request to Swindon Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear Swindon Borough Council,

Please can you provide me with the up to date contact names and telephone numbers within the management structure for social work services , specifically children and families, adult, mental health and criminal justice services.
The full directory list of contact names including Senior Management, Service Managers, Team Managers and also the contact names of any Team Leaders would be the information that we need.

Yours faithfully,

Oscar Daramola

Customer Services, Swindon Borough Council

Dear Mr Daramola,

Thank you for your email dated 24th February 2017

I can confirm your request has been forwarded on to our FOI department for response.

Thank you.
Customer Services
Swindon Borough Council
Wat Tyler House
Swindon SN1 2JG
Phone: 01793 445500
E-mail: [Swindon Borough Council request email]
Website: www.swindon.gov.uk

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Sally Jansen, Swindon Borough Council

Dear Mr Daramola

 

Ref Freedom of Information Request 101003087557

 

Thank you for your Freedom of Information request regarding Social Care
Team Directories dated 24^th February 2017. Your request covers two
separate service areas within the Council (Adult Services and Children
Services) and so I am writing to acknowledge the Children Services part of
your request, which is being dealt with separately.

 

Under the terms of the Freedom of Information Act 2000, the Council has a
duty to respond ‘promptly’ or no later than 20 working days, which in this
case is 24^th March 2017. However, we would like to seek some
clarification, please?

 

Please can you clarify what you mean by ‘criminal justice services’? In
Children services we have a service area called Restorative Youth Services
(which includes Youth Offending, Substance Misuse, On-Trak Counselling and
the RESPECT programme etc) if you can please confirm whether it is
Restorative Youth Services contact information you require?

 

When clarification applies the 20 working day deadline temporarily halts
until we receive your reply. We will not proceed any further with any part
of your request until we hear from you. We will of course confirm the new
deadline date with you on receipt of your reply.

 

If you have any queries about this, please contact me as detailed quoting
the above reference number.

 

Yours sincerely

Sally Jansen

 

Sally Jansen ([1][email address])

Data Protection Coordinator for Adult Social Care / Children & Families

Freedom of Information Coordinator for Children & Families

Adult Social Care / Children & Families

Swindon Borough Council

Tel: 01793 466824

Web: [2]www.swindon.gov.uk

 

 

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Dear Swindon Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Swindon Borough Council's handling of my FOI request 'Social Care Team Directory'.

I am yet to hear anything.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

Oscar Daramola

Customer Services, Swindon Borough Council

Thank you for your email which has been forwarded to the FOI office for response.

Kind regards

Customer Services
Swindon Borough Council
Wat Tyler House
Swindon SN1 2JG
Phone: 01793 445500

E-mail: [Swindon Borough Council request email]
Website: www.swindon.gov.uk

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Sharon Druett, Swindon Borough Council

1 Attachment

  • Attachment

    FOI 101003087557 Freedom of Information request regarding Social Care Team Directories.html

    11K Download

Dear Mr Daramola,

 

FOI Request for a review

 

Thank you  for your request for a review that has been passed to me by
Customer Services.

Before I proceed can you please confirm if you did send through the
clarification requested in the attached email string?

Can you please forward the clarification to me so that we can proceed with
your request as soon as possible.

 

Yours sincerely

 

Sharon Druett

 

 

Sharon Druett ([email address])

Freedom of Information Officer

Law and Democratic Services

Swindon Borough Council

Tel: 01793 463377

Fax: 01793 463405

Web: [1]www.swindon.gov.uk

Please consider the environment before printing this email.

 

 

 

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Ceri Stephens, Swindon Borough Council

2 Attachments

  • Attachment

    FOI 101003087557 Freedom of Information request regarding Social Care Team Directories.html

    11K Download

  • Attachment

    Adult Social Care Structure Chart.pdf

    337K Download View as HTML

Dear Mr Damarola,

 

Ref: 101003159768 (Adult Social Care) -  Freedom of Information Request
and FOI 101003087557 (Childrens’ Social Care ) Freedom of Information
Request

 

 

Please find the attached structure for chart for Adult Social Care, as
advised below we cannot respond concerning  Children’s Social Care until
you provide the clarification we had requested (see email below from
Sharon Druett dated 6^th June 2017).

 

The Council  does not release details of all the email addresses or
telephone number for operational reasons as we have a set procedure for
dealing with request for information and enquiries. However you can call
01793 445500 for general enquiries.  

 

 

If you are dissatisfied with the service you have received in relation to
your request and wish to make a complaint or request a review, you should
contact:

 

Customer Services

Civic Offices

Euclid Street

Swindon

Website: www.[Swindon Borough Council request email]

 

The complaints/review procedure involves a full review and an examination
of all the information by the Council's Monitoring Officer. 

 

If you are not content with the outcome of our conclusion, you may apply
directly to the Information Commissioner's Office for a decision, before
contacting the Council. Generally, the ICO cannot make a decision unless
you have exhausted the Council's own complaints procedure.

 

The Information Officer can be contacted at :

 

The Information Commissioner's Office,

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Email: [email address]

Tel: 01625 545700 (ask for Freedom of Information)

 

If you require any further information concerning this matter, please
contact me as detailed, quoting the above reference number in any future
communications.

 

 

Yours sincerely

 

 

Mr Ceri Stephens

Performance Officer

Resources

Swindon Borough Council

Tel: 01793 466220

e-mail: [email address]

 

 

 

From: Sharon Druett
Sent: 06 June 2017 10:35
To: '[FOI #391675 email]'
<[1][FOI #391675 email]>
Subject: RE: Internal review of Freedom of Information request - Social
Care Team Directory

 

Dear Mr Daramola,

 

FOI Request for a review

 

Thank you  for your request for a review that has been passed to me by
Customer Services.

Before I proceed can you please confirm if you did send through the
clarification requested in the attached email string?

Can you please forward the clarification to me so that we can proceed with
your request as soon as possible.

 

Yours sincerely

 

Sharon Druett

 

 

Sharon Druett ([2][email address])

Freedom of Information Officer

Law and Democratic Services

Swindon Borough Council

Tel: 01793 463377

Fax: 01793 463405

Web: [3]www.swindon.gov.uk

Please consider the environment before printing this email.

 

 

 

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