Dear Sir / Madam

I am pleased to acknowledge your request for information, which has been
allocated the reference number NELC/28032/2223.

Your request has been passed to the relevant department and you can expect
your response within the 20 working day limit. If it will take us longer
than 20 working days to respond to you, we will inform you of this and
provide you with the expected date for receiving a response.

Note that North East Lincolnshire Council’s Adult Social Care provision
merged with the Primary Care Trust in September 2007 to form the North
East Lincolnshire Care Trust Plus, which is now the Humber and North
Yorkshire Integrated Care Board (ICB). North East Lincolnshire Council
does not hold the information to answer your query.

We would suggest you contact the Humber and North Yorkshire ICB directly
for this part of your request; their contact details are available on the
website below:

[1]Freedom of Information request - Humber and North Yorkshire Integrated
Care Board (ICB)

Further information about how we will deal with your Freedom of
Information requests is available on our website at:

[2]https://www.nelincs.gov.uk/your-council/...

Please feel free to contact me if you require any further information or
assistance quoting the reference number above.

Yours sincerely

North East Lincolnshire Council

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Dear Sir or Madam

Thank you for your information request, reference number 28032/2223. I
wish to confirm that North East Lincolnshire Council holds the following
information.

1. Who is the supplier of your current Adults social care case management
system?

2. Do you have any plans to replace this system in the next 3 years?

3. Who is the supplier of your current Adults social care finance system?

4. Do you have any plans to replace this system in the next 3 years?

In respect of questions 1 to 4,  North East Lincolnshire Council’s Adult
Social Care provision merged with the Primary Care Trust in September 2007
to form the North East Lincolnshire Care Trust Plus, which is now the
Humber and North Yorkshire Integrated Care Board (ICB). North East
Lincolnshire Council does not hold the information to answer your query.

We would suggest you contact the Humber and North Yorkshire ICB directly
for this information; their contact details are available on the website
below:
[1]Freedom of Information request - Humber and North Yorkshire Integrated
Care Board (ICB)

5. Who is the supplier of your current Children's social care case
management system?

Liquidlogic.

6. Do you have any plans to replace this system in the next 3 years?

There is an intention to undertake a procurement exercise by June 2023

7. Who is the supplier of your current Children's social care finance
system?

Controcc.

8. Do you have any plans to replace this system in the next 3 years?

There is an intention to undertake a procurement exercise by June 2023

9. Who is the supplier of your current Education system?

Capita One.

10. Do you have any plans to replace this system in the next 3 years?

There is an intention to undertake a procurement exercise by June 2023.

11. Do you have a backlog of Children's social care Subject Access
Requests?

Yes.

12. If so, approximately how many and what is the estimated date that this
backlog will be cleared?

We have 6 requests outstanding, however we are unable to provide you with
an estimated amount of time it will take to clear this backlog due to the
complexity of requests and the different volumes of information held.

If you believe that your request for information has not been handled in
accordance with the Freedom of Information Act, you have the right to
request an internal review by the Council. Please be clear about which
elements of the Council’s response or handling of the request you are
unhappy with, and would like the Council to address during the internal
review process.  If following this you are still dissatisfied you may
contact the Office of the Information Commissioner. If you wish to request
an internal review, please contact me and I will make the necessary
arrangements.

Yours sincerely on behalf of North East Lincolnshire Council

Feedback Officer

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