Social Care Systems

Karen Worwood made this Freedom of Information request to Betsi Cadwaladr University Health Board

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The request was partially successful.

Dear Betsi Cadwaladr University Health Board,

Please can you provide the following information:

1. What is your current live social care case management system in operation in:
a) Children’s Social care and Social Care Finance
b) Adult Social Care and Social Care Finance
c) Health and health finance (For your Health board)

2. When did these social care systems go live?

3. Are any new systems being implemented to replace these?

4. If so when did the implementations start and when is the planned go-live?

Yours faithfully,

Karen Worwood

Jenna Hughes (BCUHB - Information Governance), Betsi Cadwaladr University Health Board

Hello Karen,
Many thanks for your email.
Please can you verify if you are referring to local authority social care
systems?
Many thanks and kind regards,
Jenna. 

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From: Karen Worwood <[FOI #701132 email]>
Sent: Thursday, October 22, 2020 1:44 PM
To: BCU FOI (BCUHB - Information Governance) <[email address]>
Subject: Freedom of Information request - Social Care Systems
 
Dear Betsi Cadwaladr University Health Board,

Please can you provide the following information:

1.      What is your current live social care case management system in
operation in:

a)      Children’s Social care and Social Care Finance

b)      Adult Social Care  and Social Care Finance

c)      Health and health finance (For your Health board)

2.      When did these social care systems go live?

3.      Are any new systems being implemented to replace these?

4.      If so when did the implementations start and when is the planned
go-live?

Yours faithfully,

Karen Worwood

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Cymraeg

Rhybudd Ebost (2010) - Bwrdd Iechyd Prifysgol Betsi Cadwaladr

Fe'ch cynghorir i ddarllen rhybydd ebost Bwrdd Iechyd Prifysgol Betsi
Cadwaladr (a'i argraffu er mwyn cyfeirio ato yn y dyfodol).  Gellir dod o
hyd iddo yn y lleoliad canlynol

[4]http://www.wales.nhs.uk/sitesplus/861/tu...

English

Betsi Cadwaladr University Health Board - Email Notice (2010)

You are advised to read (and print for future reference) the Betsi
Cadwaladr University Health Board e-mail notice which can be found at this
location

[5]http://www.wales.nhs.uk/sitesplus/861/pa...

 

Betsi Cadwaladr University Health Board is the operational name of Betsi
Cadwaladr University Local Health Board

References

Visible links
1. https://scanmail.trustwave.com/?c=261&am...
2. https://scanmail.trustwave.com/?c=261&am...
3. https://scanmail.trustwave.com/?c=261&am...
4. http://www.wales.nhs.uk/sitesplus/861/tu...
5. http://www.wales.nhs.uk/sitesplus/861/pa...

Dear Jenna Hughes (BCUHB - Information Governance),

Thank you for your response. I am referring to local authority social care
systems.

Yours sincerely,

Karen Worwood

Jenna Hughes (BCUHB - Information Governance), Betsi Cadwaladr University Health Board

1 Attachment

Dear Karen Worwood,

Thank you for your request below. Your request is being handled under the Freedom of Information Act 2000, please find enclosed our leaflet providing guidance on our procedure for managing requests.

I would like to confirm that your request is being processed and we will write to you shortly. A final decision on your request would normally be sent to you within 20 working days of receipt of your request. This means that you can expect to receive your decision by Tuesday 1st December.

Please note, that in some instances our responses may be delayed due to the COVID-19 pandemic.

We welcome correspondence through the medium of Welsh.

Many thanks and kind regards,

Jenna Hughes
Trainee Information Governance Administrator Gweinyddwr Llywodraethu Gwybodaeth Dan Hyfforddiant

Pob ymholiad / cais i gael ei gofnodi ar y porth Llywodraethu Gwybodaeth:
https://ictportal.cymru.nhs.uk/governance
All queries / requests to be logged on the Information Governance portal:
https://ictportal.cymru.nhs.uk/governance
Ffon/Tel: 03000 858361

P Help save paper – do not print this message unless necessary!
P Arbedwch bapur - peidiwch ag argraffu'r neges hwn onibai ei fod yn hollol angenrheidiol os gwelwch yn dda!

We welcome correspondence through the medium of Welsh Rydym yn croesawu gohebiaeth drwy gyfrwng y Gymraeg

show quoted sections

Sarah Jones (BCUHB - Information Governance), Betsi Cadwaladr University Health Board

2 Attachments

Dear Karen,

 

Further to your recent request for information under the Freedom of
Information Act, please find attached our response.

 

Cofion Cynnes / Kind Regards

Sarah Jones

Information Governance Co-Ordinator

Cydlynydd Llywodraethu Gwybodaeth

 

Betsi Cadwaladr University Health Board – Bwrdd Iechyd Prifysgol Betsi
Cadwaladr

Trust Headquarters, Maelor Hospital, Croesnewydd Road, Wrexham LL13 7TD

Email/Ebost:  [1][email address]

 

[2]The IG Code

 

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Cymraeg

Rhybudd Ebost (2010) - Bwrdd Iechyd Prifysgol Betsi Cadwaladr

Fe'ch cynghorir i ddarllen rhybydd ebost Bwrdd Iechyd Prifysgol Betsi
Cadwaladr (a'i argraffu er mwyn cyfeirio ato yn y dyfodol).  Gellir dod o
hyd iddo yn y lleoliad canlynol

[3]http://www.wales.nhs.uk/sitesplus/861/tu...

English

Betsi Cadwaladr University Health Board - Email Notice (2010)

You are advised to read (and print for future reference) the Betsi
Cadwaladr University Health Board e-mail notice which can be found at this
location

[4]http://www.wales.nhs.uk/sitesplus/861/pa...

 

Betsi Cadwaladr University Health Board is the operational name of Betsi
Cadwaladr University Local Health Board

References

Visible links
1. mailto:[email address]
3. http://www.wales.nhs.uk/sitesplus/861/tu...
4. http://www.wales.nhs.uk/sitesplus/861/pa...

Dear Sarah Jones (BCUHB - Information Governance),

Thank you for your response.

I am trying to ascertain whether you are currently or are planning to go live with the WCCIS system (Health and health finance For your Health board). This information is not held by Local Authorities.

Yours sincerely,

Karen Worwood

Jenna Hughes (BCUHB - Information Governance), Betsi Cadwaladr University Health Board

1 Attachment

Dear Karen Worwood,

Thank you for your request below. Your request is being handled under the Freedom of Information Act 2000, please find enclosed our leaflet providing guidance on our procedure for managing requests.

I would like to confirm that your request is being processed and we will write to you shortly. A final decision on your request would normally be sent to you within 20 working days of receipt of your request. This means that you can expect to receive your decision by Tuesday 5th January.

Please note, in some instances our responses may be delayed due to the COVID-19 pandemic.

We welcome correspondence through the medium of Welsh.

Many thanks and kind regards,

Jenna Hughes
Trainee Information Governance Administrator
Gweinyddwr Llywodraethu Gwybodaeth Dan Hyfforddiant

Pob ymholiad / cais i gael ei gofnodi ar y porth Llywodraethu Gwybodaeth:
https://ictportal.cymru.nhs.uk/governance
All queries / requests to be logged on the Information Governance portal:
https://ictportal.cymru.nhs.uk/governance
Ffon/Tel: 03000 858361

P Help save paper – do not print this message unless necessary!
P Arbedwch bapur - peidiwch ag argraffu'r neges hwn onibai ei fod yn hollol angenrheidiol os gwelwch yn dda!

We welcome correspondence through the medium of Welsh
Rydym yn croesawu gohebiaeth drwy gyfrwng y Gymraeg

show quoted sections

Claire Williams (BCUHB - Information Governance), Betsi Cadwaladr University Health Board

2 Attachments

Dear Ms Worwood

 

Please find attached our response to your freedom of information request

 

Kind Regards

 

Claire Williams

Senior Information Governance Officer

Uwch Swyddog Llywodraethu Gwybodaeth

 

Pob ymholiad / cais i gael ei gofnodi ar y porth Llywodraethu Gwybodaeth:

[1]https://ictportal.cymru.nhs.uk/governance

All queries / requests to be logged on the Information Governance portal:

[2]https://ictportal.cymru.nhs.uk/governance

Ffon/Tel: 03000 858361

 

P      Help save paper – do not print this message unless necessary!

P      Arbedwch bapur - peidiwch ag argraffu'r neges hwn onibai ei fod yn
hollol angenrheidiol os gwelwch yn dda!

 

We welcome correspondence through the medium of Welsh

Rydym yn croesawu gohebiaeth drwy gyfrwng y Gymraeg

 

 

[3]The IG Code

 

 

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Cymraeg

Rhybudd Ebost (2010) - Bwrdd Iechyd Prifysgol Betsi Cadwaladr

Fe'ch cynghorir i ddarllen rhybydd ebost Bwrdd Iechyd Prifysgol Betsi
Cadwaladr (a'i argraffu er mwyn cyfeirio ato yn y dyfodol).  Gellir dod o
hyd iddo yn y lleoliad canlynol

[4]http://www.wales.nhs.uk/sitesplus/861/tu...

English

Betsi Cadwaladr University Health Board - Email Notice (2010)

You are advised to read (and print for future reference) the Betsi
Cadwaladr University Health Board e-mail notice which can be found at this
location

[5]http://www.wales.nhs.uk/sitesplus/861/pa...

 

Betsi Cadwaladr University Health Board is the operational name of Betsi
Cadwaladr University Local Health Board

References

Visible links
1. https://ictportal.cymru.nhs.uk/governance
2. https://ictportal.cymru.nhs.uk/governance
4. http://www.wales.nhs.uk/sitesplus/861/tu...
5. http://www.wales.nhs.uk/sitesplus/861/pa...