Social Care Support Products

The request was successful.

Dear Richmond upon Thames Borough Council,

1. Has this council ever used Abacus - Social Care Finance & Case Management System?

If yes, please answer the following questions:

- Is this product still operational? If so, do you have plans to decommission it in the next 3 years?

- If this product has been decommissioned / is no longer operational, are you still storing legacy data from it? If so, where & how?

2. Has this council ever used CACI's YOIS case management system?

If yes, please answer the following questions:

- Is this product still operational? If so, do you have plans to decommission it in the next 3 years?

- If this product has been decommissioned / is no longer operational, are you still storing legacy data from it? If so, where & how?

3. Has this council ever used Softbox - Child Care Payments software

If yes, please answer the following questions:

- Is this product still operational? If so, do you have plans to decommission it in the next 3 years?

- If this product has been decommissioned / is no longer operational, are you still storing legacy data from it? If so, where & how?

4. Who is responsible for the management / maintenance of all social care legacy data within your organisation ? A job-title will be sufficient

Yours faithfully,

Angela Johnson

1 Attachment

Official

Request for Information - LBR2021/1323 - Social Care Support Products

 

Thank you for your request for information received on 13/12/2021.

 

This will be processed in accordance with the appropriate access to
information regime but may be delayed due to the Council prioritising the
operational requirements of Covid-19. We remain committed to responding to
your request and will reply as soon as we are able. 

 

We apologise for any inconvenience this may cause.  Should our response to
you breach the statutory time frame you have the right to complain to the
Information Commissioner:

 

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF. [1]www.ico.org.uk

 

Yours faithfully

 

FOI and DPA Officer

[2][email address]

IMPORTANT:
This email and any of its attachments are intended solely for the use of
the individual or entity to whom they are addressed. If you have received
this message in error you must not print, copy, use or disclose the
contents to anyone. Please also delete it from your system and inform the
sender of the error immediately. Emails sent and received by Richmond and
Wandsworth Councils are monitored and may be subsequently disclosed to
authorised third parties, in accordance with relevant legislation.

References

Visible links
1. http://www.ico.org.uk/
2. mailto:[email address]

1 Attachment

Official

 

Richmond Request for Information - LBR2021/1323 - Social Care Support
Products

 

I refer to your request for information received on 13/12/2021.  Please
see the information below in response to your request: -

. Has this council ever used Abacus - Social Care Finance & Case
Management System?

 

If yes, please answer the following questions:

 

- Is this product still operational? If so, do you have plans to
decommission it in the next 3 years?

 

- If this product has been decommissioned / is no longer operational, are
you still storing legacy data from it? If so, where & how?

 

2. Has this council ever used CACI's YOIS case management system?

 

If yes, please answer the following questions:

 

- Is this product still operational? If so, do you have plans to
decommission it in the next 3 years?

 

- If this product has been decommissioned / is no longer operational, are
you still storing legacy data from it? If so, where & how?

 

3. Has this council ever used Softbox - Child Care Payments software

 

If yes, please answer the following questions:

 

- Is this product still operational? If so, do you have plans to
decommission it in the next 3 years?

 

- If this product has been decommissioned / is no longer operational, are
you still storing legacy data from it? If so, where & how?

 

4. Who is responsible for the management / maintenance of all social care
legacy data within your organisation ? A job-title will be sufficient

 

Our response:

For Richmond Council - No.

 

Please note you may wish to submit your request to Achieving for Children
(AfC) who provide Children’s Services on behalf of the Council.

 

AfC can be contacted directly with FOI requests via the following link:
[1]https://www.achievingforchildren.org.uk/...

 

If you are dissatisfied with the information provided in relation to your
request, you may make representations to the Information & Transparency
Manager. Any such request for an internal review should be made within 40
working days from today's date. Correspondence should be addressed to: 

 

FOI and Complaints Team, Ground Floor, Civic Centre, 44 York Street,
Twickenham, TW1 3BZ. Email: [email address]

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision.  Details of how to contact the Information Commissioner can be
found at: 

 

[2]https://ico.org.uk/global/contact-us/

Please note, all material provided by Richmond Council in response to your
request for information is for your personal, non-commercial use. Richmond
Council reserves all rights in the copyright of the information provided.
Any unauthorised copying or adaptation of the information without express
written confirmation from Richmond Council may constitute an infringement
of copyright. Any intention to re-use this information commercially may
require consent. Please forward any requests for re-use of information to
the FOI officer.

Regards

FOI and DPA Officer

[email address]

 

IMPORTANT:
This email and any of its attachments are intended solely for the use of
the individual or entity to whom they are addressed. If you have received
this message in error you must not print, copy, use or disclose the
contents to anyone. Please also delete it from your system and inform the
sender of the error immediately. Emails sent and received by Richmond and
Wandsworth Councils are monitored and may be subsequently disclosed to
authorised third parties, in accordance with relevant legislation.

References

Visible links
1. https://www.achievingforchildren.org.uk/...
2. https://ico.org.uk/global/contact-us/