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Social care support and funding

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Dear Barnsley Metropolitan Borough Council,

Under the Freedom of Information Act 2000, I kindly request the following information on social care support (as set out in Section 8 of the Care Act 2014) and funding for the purposes of social care support for working age adults with a learning disability in your local authority area.
Where questions refer to ‘learning disability’, please include individuals with ‘learning disability’ as their primary support reason.

1. How many working-age adults (aged 18-64) with a learning disability had the care and support hours allocated in their care package reduced in:
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15
Please include in your answers both those who are part and fully local authority funded. Please include in your answer care and support hour reductions where the reduction relates to a reduction in the care worker ratio (e.g. where 1:1 hours have been changed to shared hours). Please exclude those who stopped receiving a package for the reason ‘deceased’.

2. How many working-age adults (aged 18-64) with a learning disability had the monetary value of their care package reduced in:
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15
Please include in your answers both those who are part and fully local authority funded. Please exclude those who stopped receiving a package for the reason ‘deceased’.

3. How many working age adults (aged 18-64) had the care and support hours allocated in their care package reduced in:
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15
Please include in your answers both those who are part and fully local authority funded. Please include in your answer care and support hour reductions where the reduction relates to a reduction in the care worker ratio (e.g. where 1:1 hours have been changed to shared hours). Please exclude those who stopped receiving a package for the reason ‘deceased’.

4. How many working-age adults (aged 18-64) had the monetary value of their care package reduced in:
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15
Please include in your answers both those who are part and fully local authority funded. Please exclude those who stopped receiving a package for the reason ‘deceased’.

5. How many complaints about adult social care for people with a learning disability has the council received in the following years?
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15

6. How many complaints about adult social care has the council received in the following years?
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15

7. Has the council made any cuts to the funding of social care services for adults with a learning disability in the following years? If so, for each year please tell us the how much funding has been cut by.
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15

8. How many safeguarding concerns has the council received in the following years about adults with a learning disability?
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15

9. How many safeguarding enquiries (including, but not limited to, Section 42 enquiries) has the council received in the following years about adults with a learning disability?
a. 2018/19
b. 2017/18
c. 2016/17
d. 2015/16
e. 2014/15

Yours faithfully,

Juliet Atkins

Information Requests, Barnsley Metropolitan Borough Council

Good morning Juliet,

Ref: FOIA4810

Re: Request for Information – Freedom of Information Act 2000

Thank you for your request for information about social care support and funding for working age adults with a learning disability.

Your email request was received on 13 January 2020 and I am dealing with it under the terms of the Freedom of Information Act 2000.

Your request will be processed as soon as possible, and we will try to provide the information within 20 working days as required. The deadline date when the information should be available to you is 10 February 2020.

In some circumstances a fee may be payable and if that is the case, I will let you know the likely charges before proceeding.

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future communications.

Thank you

Cathryn Copley
Customer Feedback & Improvement Officer
Business Improvement, Human Resources & Communications
Core Services Directorate
Westgate Plaza One
Barnsley MBC
C/O Corporate Mail Room
PO Box 634
Barnsley
S70 9GG

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Information Requests, Barnsley Metropolitan Borough Council

Good morning Juliet,
I apologise for not responding to you sooner, but the service have had difficulties understanding the questions and I would appreciate if you could provide further clarification to enable us to provide the specific information you have requested.

For questions 1 and 3 - Please could you clarify how this should be calculated (weekly hours at start of FY vs weekly hours at end of FY?) and which services should be included. Hours for community based services are not recorded in the same way as homecare in Barnsley so this would not be able to be included.

For questions 2 and 4 - Please could you clarify how this should be calculated (weekly cost at start of FY vs weekly hours at end of FY?) and which services should be included. Costs for residential and day services are recorded differently to homecare which would make this difficult to include and potentially reduce reliability.

Sorry again that the request for clarification is so late, but if you can respond to me as soon as possible I will ensure that the information is provided as quickly as possible.
Thank you

Cathryn Copley
Customer Feedback, Information & Improvement Officer
Business Improvement, Human Resources & Communications
Core Services Directorate
Westgate Plaza One
Barnsley MBC
C/O Corporate Mail Room
PO Box 634
Barnsley
S70 9GG

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Dear Cathryn,

Thanks for your email.

I think I was after any individual social care reviews that resulted in reductions in the hours received/cost of package. However, if that is not possible, I think your approach would suffice.

Again, I was after social care provision in total for people with a learning disability which I imagine would largely be residential and day services. However, I'm keen to get as much information as possible, so if this isn't possible, the widest range of services for which you have data would also suffice.

Yours sincerely,

Juliet Atkins

Dear Information Requests,

I was wondering when you would be able to provide me with the information I requested please. I need it ideally by Friday 13th March - would you be able to provide it by then please?

Yours sincerely,

Juliet Atkins

Information Requests, Barnsley Metropolitan Borough Council

Dear Juliet,

Due to the Coronavirus (COVID-19), we are currently experiencing an increased volume of customer contacts which is having an impact on our ability to respond within our usual published timescales. To support the services that need our help most, we have suspended the delivery of our Information Request service. This includes the processing of all new and existing Freedom of Information, Environmental Information Regulation and Subject Access Requests from 24 March 2020 until further notice.

Please do not submit any new requests as these will not be dealt with. If you have previously made an Information Request and not yet received a response, please be aware that we will be unable to issue a response within the agreed statutory timescale.

We apologise for any inconvenience this may cause and thank you for your patience during these unprecedented times.

For further information about compliance in handling Information Requests during the COVID-19 pandemic, you can visit the Information Commissioner’s Office website at www.ico.org.uk

Thank you
Customer Feedback, Information & Improvement Team

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Information Requests, Barnsley Metropolitan Borough Council

1 Attachment

Good Afternoon

Please find attached the response to your information request

Please accept our sincere apologies for the delay in sending this to you

Regards

John Shannon

Customer Feedback and Improvement Officer
Customer Services Feedback and Improvement Team
Barnsley Metropolitan Borough Council

Postal Address:
Customer Services Feedback and Improvement Team
PO Box 679
Barnsley
S70 9GG

Tel: 01226 772433 (Office) / 07776 674093
Email: [email address]

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