Social care payments and arrears

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Dear Clackmannanshire Council,

Could you please help me out with the following FOI request?

1. In your local authority, on the latest date for which figures were available, can you provide the total number of people in your local authority area you have assessed as having to pay for any aspect of their social care, including but not limited to:
(a) home care
(b) day care
(c) community alarms
(d) other non-residential community care services?

2. How people are currently in arrears of payment of their social care charges (by this I mean having missed at least one payment)?

3. How many people currently have debt management procedures commenced against them by your authority for non-payment of social care charges (by this I mean any escalation in debt recovery, e.g. automated reminders, letter before action and referral to debt collection agency)?

4. How many people have had court proceedings begun against them relating to non payment of social care changes in 2017/18 and 2018/19?

I would like to receive the information electronically. Please contact me if you need any clarification.

Yours faithfully,

Jon Parker-Dean

Suzanne Kettrick, Clackmannanshire Council

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To:
Mr. Jon Parker-Dean Contact: Suzanne Kettrick
Tel. No: 01259 450000
Ref: HEA033A0B5
Date: 30/04/2019

Dear Mr. Parker-Dean

Freedom of Information : HEA033A0B5

I acknowledge receipt of your request for information which was received
on 26/04/2019 about Social Care Payments and Arrears.   It will be
forwarded to the appropriate Council Service for action and you should
receive a response, or a request for clarification by 28/05/2019. If there
is a need to clarify anything relating to your request, colleagues will
contact you.  

If you have any queries about this letter, please contact me.  

Yours sincerely

Suzanne Kettrick

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Suzanne Kettrick, Clackmannanshire Council

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| Clackmannanshire Council, Kilncraigs, Alloa, Clackmannanshire FK10 ||
| 1EB                                       ||
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To:
Mr. Jon Parker-Dean Contact: Suzanne Kettrick
  Tel. No: 01259 450000
Ref: HEA033A0B5
Date: 31/05/2019

Dear Mr. Parker-Dean

Freedom of Information Enquiry: HEA033A0B5

Thank you for your information request dated 26/04/2019.

I am happy to supply you with the information you requested.

1. In your local authority, on the latest date for which figures were
available, can you provide the total number of people in your local
authority area you have assessed as having to pay for any aspect of their
social care, including but not limited to:
(a)  home care
(b)  day care
(c)  community alarms
(d)  other non-residential community care services?
RESPONSE:
a) and b) Home Care & Day Care - invoices issued to 126 clients
c) Community Alarms - 1,116 invoices issued
d) Nil

2.         How people are currently in arrears of payment of their social
care charges (by this I mean having missed at least one payment)?
RESPONSE: 336 debtors outstanding

3.         How many people currently have debt management procedures
commenced against them by your authority for non-payment of social care
charges (by this I mean any escalation in debt recovery, e.g. automated
reminders, letter before action and referral to debt collection agency)?
RESPONSE: None

4.         How many people have had court proceedings begun against them
relating to non payment of social care changes in 2017/18 and 2018/19?
RESPONSE: None
 

Yours sincerely

Suzanne Kettrick

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| If you are not satisfied with this response, you may contact the |
| Council’s Head of Resources and Governance seeking a review of your |
| request. within 40 working days of receiving the response (the |
| address is: Clackmannanshire Council, Kilncraigs, Alloa FK10 1EB. |
| (Email address: [Clackmannanshire Council request email]). If you are not satisfied with |
| the outcome of the review you have the right to appeal directly to |
| The Scottish Information Commissioner, Kinburn Castle, Doubledykes |
| Road, St. Andrews, Fife KY16 9DS, or online |
| www.itspublicknowledge.info/Appeal within 6 months. |
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References

Visible links
1. http://www.clacks.gov.uk/
2. http://twitter.com/clackscouncil
3. http://www.facebook.com/officialclackman...