Dear Mr Parker-Dean,

I am writing to acknowledge receipt of your information request received by us on 26th April 2019. This is allocated to FOI 0007.

The Freedom of Information Act 2000 allows for 20 working days to process requests for information. This period expires on 28th May 2019.

Regards, Mary

Mary Worth
Business Support Officer
Adults Social Care

Town Hall
St Ives Road
Maidenhead
Berkshire
SL6 1RF

Tel: 01628 683706
[email address]
www.optalis.org

Optalis provides adult social care on behalf of
the Royal Borough of Windsor and Maidenhead
and Wokingham Borough Council

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Mary Worth (Optalis) would like to recall the message, "Freedom of Information request - Social care payments and arrears".
This message is personal to and intended for the exclusive use of the named addressee only. It may contain material protected by legal or other privilege (laws restricting its use). If this message reaches you in error we apologise – in which case we request that you do not save it, print it, forward it, act on it, or tell anyone anything about it. All emails received and sent by the Royal Borough of Windsor and Maidenhead are subject to the Freedom of Information Act 2000 and other legislation, and may therefore be disclosed to a third party. Any views or opinions in this email are solely those of the author, and do not necessarily represent those of the Royal Borough. We also have partnerships with third parties (including Optalis and Achieving for Children who provide social care on behalf of the Royal Borough of Windsor and Maidenhead). The content of any emails sent by employees of these partners remain their responsibility, and are not the Royal Borough’s responsibility. All emails sent by the Royal Borough are checked for viruses, but this does not constitute a guarantee that they are virus-free. Thank you http://www.rbwm.gov.uk

Dear Mr Parker-Dean,

I am writing to acknowledge receipt of your information request received by us on 26th April 2019. This is allocated to FOI 0007.

The Freedom of Information Act 2000 allows for 20 working days to process requests for information. This period expires on 28th May 2019.

Regards, Mary

Mary Worth
Business Support Officer
Adults Social Care

Town Hall
St Ives Road
Maidenhead
Berkshire
SL6 1RF

Tel: 01628 683706
[email address]
www.optalis.org

Optalis provides adult social care on behalf of
the Royal Borough of Windsor and Maidenhead
and Wokingham Borough Council

show quoted sections

Dear Mr Parker-Dean,

Further to your request for information please find below the response to
your FOI.

1. In your local authority, on the latest date for which figures were
available, can you provide the total number of people in your local
authority area you have assessed as having to pay for any aspect of their
social care, including but not limited to:

(a)  home care- 377

(b)  day care- 107

(c)  community alarms - we do not hold this information

(d)  other non-residential community care services? 21

2.         How people are currently in arrears of payment of their social
care charges (by this I mean having missed at least one payment)? - We
don't record or hold this information

3.         How many people currently have debt management procedures
commenced against them by your authority for non-payment of social care
charges (by this I mean any escalation in debt recovery, e.g. automated
reminders, letter before action and referral to debt collection agency)? 
- N/A.

4.         How many people have had court proceedings begun against them
relating to non-payment of social care changes in 2017/18 and 2018/19? - 1

Kind regards

Emma Brignall

Information Governance Officer

Trinity Court

Molly Millars Lane

Wokingham, RG41 2PY

Email: [email address]

DPO: [email address]

Policy Queries: [email address]

Optalis provides adult social care on behalf of the Royal Borough of
Windsor and Maidenhead and Wokingham Borough Council

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are
addressed. 

If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of the
company. Finally, the recipient should check this email and any
attachments for the presence of viruses. The company accepts no liability
for any damage caused by any virus transmitted by this email. Optalis
Limited. Registered in England No 7630156.  Registered Office: Trinity
Court, Molly Millars Lane, Wokingham, RG41 2PY

_____________________________________________________________________________________________________________________________________________

From: Jon Parker-Dean <[FOI #571510 email]>

Sent: 26 April 2019 16:59

To: foi <[email address]>

Subject: Freedom of Information request - Social care payments and arrears

Caution: External email. Think before clicking links or opening
attachments.

Dear Royal Borough of Windsor and Maidenhead,

Could you please help me out with the following FOI request?

1. In your local authority, on the latest date for which figures were
available, can you provide the total number of people in your local
authority area you have assessed as having to pay for any aspect of their
social care, including but not limited to:

(a)  home care-

(b)  day care-

(c)  community alarms

(d)  other non-residential community care services?

2.         How people are currently in arrears of payment of their social
care charges (by this I mean having missed at least one payment)?

3.         How many people currently have debt management procedures
commenced against them by your authority for non-payment of social care
charges (by this I mean any escalation in debt recovery, e.g. automated
reminders, letter before action and referral to debt collection agency)? 

4.         How many people have had court proceedings begun against them
relating to non payment of social care changes in 2017/18 and 2018/19? –

I would like to receive the information electronically. Please contact me
if you need any clarification.

Yours faithfully,

Jon Parker-Dean

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[FOI #571510 email]

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