Dear Sir/Madam

Thank you for your request for information about :

Social Care Frameworks & Agency Spend

Received on 09/03/2023

This request has been formally logged in our FOI management system and has been assigned the reference REQ11082.
You should receive a reply to your request within the statutory time limit of 20 working days.

Please remember to quote the reference number REQ11082 in any future communications.

Yours sincerely,
Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will respond to you according to your preference. Corresponding in Welsh will not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be confidential, the subject of legal or professional privilege, or be otherwise protected from disclosure. If you are not the intended recipient of this message, please notify the sender immediately and do not disclose, distribute or copy the email to any other party. This email and any attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring and reading any such emails for the purposes of security and legislative compliance. For the full disclaimer please access http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch i http://www.newport.gov.uk/ymwadiad

Dear Andrew Paterson,

Thank you for your recent request for information which I have enclosed
below for ease of reference. Your request has been treated in accordance
with the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.

Your Request :  REQ11082

I can confirm that we hold information that falls within the scope of your
request. The answers to your questions have been provided in Red Text
below.

Can I please request the following information, all relating to the
Council's recruitment of agency “unqualified social care” staff such as:
support workers, Health Care Assistants and Residential Childcare Workers
etc..

1) Can you please confirm the procurement framework /managed service
provider the Council uses for its recruitment of agency“ unqualified
social care” staff such as: support workers, Health Care Assistants and
Residential Childcare Workers etc..

The Council has a contract with Randstad as part of the Welsh Government’s
Commercial Procurement Directorate framework for the provision of
temporary workers.

2) In the financial year 2021 - 2022, what was the total agency spend for
“unqualified social care” staff in A) Adult Services B)Children Services

Section 12 of the Freedom of Information Act states that a public
authority is not obliged to comply with a request for information if the
authority estimates that the cost of complying with the request would
exceed the appropriate limit of either 18 hours and/or £450. To enable us
to identify the information you requested we would need to manually search
nearly 2000 invoices taking around 2 mins per record.  This would take the
time over 18 hours.

3) The number of agency workers engaged per category A and B listed above
in question 2 during the same period

Section 12 of the Freedom of Information Act states that a public
authority is not obliged to comply with a request for information if the
authority estimates that the cost of complying with the request would
exceed the appropriate limit of either 18 hours and/or £450. To enable us
to identify the information you requested we would need to manually search
nearly 2000 invoices taking around 2 mins per record.  This would take the
time over 18 hours.

4) Structure charts that include names and professional contact details
for Deputy Team Managers / Team Manager / Service Manager per category A
and B listed above in question 2 during the same period.

The Council does not publish direct contact details for staff below the
level of Head of Service, including email addresses and phone numbers.
Instead, it promotes the use of our website [1]www.newport.gov.uk and City
Contact Centre (telephone (01633) 656656, email at
[2][email address]).  This helps to ensure that customers are always
directed to the appropriate person and that e-mail correspondence is
routed correctly.  It also ensures that any staff moves do not affect the
public's ability to contact the Council and gain appropriate information. 

Please find below the relevant Head of Service for the service you refer
to.  In addition, further advice on contacting the Council (including an
online contact form) can be found at:

[3]http://www.newport.gov.uk/contactus

Caroline Ryan-Phillips - Head of Prevention and Inclusion –
[4][email address]

Mary Ryan - Head of Adult Services – [5][email address]

Natalie Poyner - Head of Childrens Services –
[6][email address]

I hope this provides the information you were looking for; if there is any
further information that we can provide, please submit a further request.
If you have any queries about this email or if you are unhappy with the
service you have received in relation to your request and wish to make a
complaint or request a review of our decision, please contact me.

If you are not content with the subsequent outcome of your complaint, you
may apply directly to the Information Commissioner for a decision.
Generally, the ICO cannot make a decision unless you have exhausted the
Councils complaints procedure. To contact the Information Commissioner
click [7]HERE.

For future reference, all Freedom of Information requests can now be
submitted via the link below.

[8]www.newport.gov.uk/foi

Kind regards,

Jodi

Information Management

Mae’r Cyngor yn croesawu gohebiaeth yn Gymraeg, Saesneg neu yn y ddwy
iaith. Byddwn yn cyfathrebu â chi yn ôl eich dewis. Ni fydd gohebu yn
Gymraeg yn arwain at oedi.

The Council welcomes correspondence in English or Welsh or both, and will
respond to you according to your preference. Corresponding in Welsh will
not lead to delay.

Disclaimer/Ymwadiad

This email contains information intended for the addressee only and may be
confidential, the subject of legal or professional privilege, or be
otherwise protected from disclosure. If you are not the intended recipient
of this message, please notify the sender immediately and do not disclose,
distribute or copy the email to any other party. This email and any
attached file are the property of Newport City Council.

When you email Newport City Council, you consent to the Council monitoring
and reading any such emails for the purposes of security and legislative
compliance. For the full disclaimer please access
http://www.newport.gov.uk/disclaimer.

Mae'r e-bost hwn yn cynnwys gwybodaeth y bwriedir ar gyfer y derbynnydd yn
unig a gall fod yn gyfrinachol, yn destun ragorfraint gyfreithiol neu
broffesiynol, neu fel arall wedi’i diogelu rhag cael ei rhyddhau. Os nad
chi yw derbynnydd bwriadedig y neges hon, a fyddech cystal â rhoi gwybod
i'r anfonwr ar unwaith a pheidio â datgelu, dosbarthu neu gopïo’r e-bost i
unrhyw barti arall. Mae’r e-bost hon ac unrhyw ffeiliau atodedig yn eiddo
i Gyngor Dinas Casnewydd.

Pan fyddwch yn anfon e-bost at Gyngor Dinas Casnewydd, rydych yn cydsynio
i’r Cyngor fonitro a darllen unrhyw e-byst o’r fath at ddibenion
cydymffurfio â diogelwch ac â deddfwriaeth. I weld yr ymwadiad llawn ewch
i http://www.newport.gov.uk/ymwadiad

References

Visible links
1. http://www.newport.gov.uk/
2. mailto:[email address]
3. http://www.newport.gov.uk/contactus
4. mailto:[email address]
5. mailto:[email address]
6. mailto:[email address]
7. https://ico.org.uk/global/contact-us/
8. http://www.newport.gov.uk/foi