Social Care Complaints Advocacy Services
Anonymous User (Account suspended) made this Freedom of Information request to Brighton and Hove City Council
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"1. Under the reforms brought in by the Health and Social Act 2012, all upper tier local authorities were given responsibility for commissioning an Independent Complaints Advocacy Service for local NHS services. Please can you tell us how much money you spent / allocated for this service for the following financial years – 2013/14 and 2014/15?
2. Can you tell me how many individuals have been supported in making their NHS complaint by the Independent Complaints Advocacy Service in your area for the following financial years – 2013/14 and 2014/15 (to date if available)?
3. In addition to complaints advocacy for NHS services, does your local authority directly provide or commission complaints advocacy services for those looking to make complaints or raise concerns about local social care services?
4. If you do provide or commission complaints advocacy services for social care users, how much money have you spent on / allocated for the service for each of the following financial years – 2013/14 and 2014/15?
5. If you do provide or commission complaints advocacy services for social care users, how many individuals have been supported for each of the following financial years – 2013/14 and 2014/15 (to date if available)?"
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This request was made by an anonymous user through mySociety's now defunct FOI Register software (https://www.mysociety.org/2014/02/10/bri...). The integration has now been removed. The external URL for the request was http://foi.brighton-hove.gov.uk/requests....