Social Care Case Management System - Legacy system/data archive access

The request was successful.

Dear Hertfordshire County Council,

Are you currently implementing/ have you implemented within the last 5 years a new Social Care Case Management system for adults or children – Yes/No

If yes you are or have recently implemented a system then please describe which Case Management system you are implementing/ have implemented and what the go-live date/planned go live date is/was ?

System name -
Go Live date -

What was the name of the legacy system that the new system has replaced/is replacing ?

Following the implementation have you/are you planning to use a legacy system for access to archive data for children/adults ?

If you are planning to use a legacy system to access archive data then how much is it a year and how long is the contract ?

If you are planning to use a bespoke mechanism to access data (instead of retaining access to the legacy system) what is it called and how much does it cost ? both initial outlay and ongoing annual fees ?

Yours faithfully,

Melanie Sweet

Information Governance, Hertfordshire County Council

Dear Melanie Sweet

 

 

Reference number: FOI/CSF/06/18/15687

 

Thank you for your correspondence of the 01/06/18   requesting the
following information:

 

Are you currently implementing/ have you implemented within the last 5
years a new Social Care Case Management system for adults or children –
Yes/No

 

If yes you are or have recently implemented a system then please describe
which Case Management system  you are  implementing/ have implemented and
what the go-live date/planned go live date is/was ?

 

System name -

Go Live date -

 

What was the name of the legacy system that the new system has replaced/is
replacing ?

 

Following the implementation have you/are you planning to use a legacy
system for access to archive data for children/adults ? 

 

If you are planning to use a legacy system to access archive data then how
much is it a year and how long is the contract ?

 

If you are planning to use a bespoke mechanism to access data (instead of
retaining access to the legacy system) what is it called and how much does
it cost ? both initial outlay and ongoing annual fees ?

 

 

Your request for information is being considered under the Freedom of
Information Act 2000 .  We will respond to your request as quickly as
possible, and by close of 28/06/2018 at the latest.

 

If you have any questions, please do not hesitate to contact me, quoting
the reference number above.

 

 

Yours sincerely,

 

 

Sue Mitchell

Information Access Practitioner

Information Access Team

Postal Point  CHN 305

Hertfordshire County Council,

Pegs Lane

County Hall

Hertfordshire  SG13 8DE

t: 01992 555848

 

Email: [Hertfordshire County Council request email]

 

 

****Disclaimer****

The information in this message should be regarded as confidential and is
intended for the addressee only unless explicitly stated. If you have
received this message in error it must be deleted and the sender notified.
The views expressed in this message are personal and not necessarily those
of Hertfordshire County Council unless explicitly stated. Please be aware
that emails sent to or received from Hertfordshire County Council may be
intercepted and read by the council. Interception will only occur to
ensure compliance with council policies or procedures or regulatory
obligations, to prevent or deter crime, or for the purposes of essential
maintenance or support of the email system.

Information Governance, Hertfordshire County Council

Dear Melanie Sweet

 

Reference number: FOI/CSF/06/18/15687

 

 

On  01/06/2018 we received the following request for information from you:

 

Are you currently implementing/ have you implemented within the last 5
years a new Social Care Case Management system for adults or children –
Yes/No

 

If yes you are or have recently implemented a system then please describe
which Case Management system  you are  implementing/ have implemented and
what the go-live date/planned go live date is/was ?

 

System name -

Go Live date -

 

What was the name of the legacy system that the new system has replaced/is
replacing ?

 

Following the implementation have you/are you planning to use a legacy
system for access to archive data for children/adults ? 

 

If you are planning to use a legacy system to access archive data then how
much is it a year and how long is the contract ?

 

If you are planning to use a bespoke mechanism to access data (instead of
retaining access to the legacy system) what is it called and how much does
it cost ? both initial outlay and ongoing annual fees ?

 

 

Your request for information has been considered under the Freedom of
Information Act. I can confirm that Hertfordshire County Council does hold
the information you have requested and can respond as follows:

 

Are you currently implementing/ have you implemented within the last 5
years a new Social Care Case Management system for adults or children – No

 

If yes you are or have recently implemented a system then please describe
which Case Management system  you are  implementing/ have implemented and
what the go-live date/planned go live date is/was ? N/A

 

System name - N/A

Go Live date - N/A

 

What was the name of the legacy system that the new system has replaced/is
replacing ? N/A

 

Following the implementation have you/are you planning to use a legacy
system for access to archive data for children/adults ?  N/A

;

If you are planning to use a legacy system to access archive data then how
much is it a year and how long is the contract ? N/A

 

If you are planning to use a bespoke mechanism to access data (instead of
retaining access to the legacy system) what is it called and how much does
it cost ? both initial outlay and ongoing annual fees ? N/A

 

 

If you have any questions, please do not hesitate to contact us, quoting
the reference above. To find out more about Freedom of Information, please
visit [1]http://www.hertfordshire.gov.uk/your-cou...

 

If you are unhappy with the way the County Council has handled your
request for information you may request an internal review of the request.
This will be carried out by a member of the County Council Legal Services
Team, who has had no prior involvement with the request. Requests for an
internal review should be sent to the Information Governance Unit at the
address above.

 

If you are unhappy with the outcome of the internal review you are
entitled to ask the Information Commissioner to investigate your
complaint. You should write to: FOI/EIR Complaints Resolution, Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.

 

 

 

Yours sincerely,

 

 

Information Access Team

Postal Point  CHN 305

Hertfordshire County Council,

Pegs Lane

County Hall

Hertfordshire  SG13 8DE

t: 01992 555848

 

Email: [Hertfordshire County Council request email]

 

 

****Disclaimer****

The information in this message should be regarded as confidential and is
intended for the addressee only unless explicitly stated. If you have
received this message in error it must be deleted and the sender notified.
The views expressed in this message are personal and not necessarily those
of Hertfordshire County Council unless explicitly stated. Please be aware
that emails sent to or received from Hertfordshire County Council may be
intercepted and read by the council. Interception will only occur to
ensure compliance with council policies or procedures or regulatory
obligations, to prevent or deter crime, or for the purposes of essential
maintenance or support of the email system.

References

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1. http://www.hertfordshire.gov.uk/your-cou...