Dear Isle of Anglesey Council,

I would like to make a request for the following information:

1) Is your Children’s Services Social Care Case Management Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public Cloud)?
2) When did you last complete a Best Value Review for your Children’s Services Social Care Case Management Software solution?
3) What is your annual expenditure on support and maintenance for your Children’s Services Social Care Case Management Software solution?

4) Is your Adults Services Social Care Case Management Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public Cloud)?
5) When did you last complete a Best Value Review for your Adults Services Social Care Case Management Software solution?
6) What is your annual expenditure on support and maintenance for your Adults Services Social Care Case Management Software solution?

Yours faithfully,

Karen Worwood

FOI, Isle of Anglesey Council

Thank you for your recent request for information from the Isle of Anglesey County Council.

In accordance with the Freedom of Information Act 2000 and the Environmental Information Regulations 2004, we aim to respond to your request within 20 working days. In some instances we may be unable to achieve this deadline, in which case we will advise you of the likely timescale within which the response will be provided.

Please be aware that the Council may take longer to respond due to staff shortages and the Council’s response to Coronavirus. Thank you for your understanding.

Beryl Jones

Swyddog Gwybodaeth Corfforaethol a Chwynion – Cyngor Sir Ynys Môn
Corporate Information and Complaints Officer - Isle of Anglesey County Council

show quoted sections

Ffion W. Griffith,

Dear Karen Worwood,

 

Thank you for your recent request for information. Please see below our
responses, in bold.

 

If you are dissatisfied with any aspect of this response to your request
for information, and / or the decision made to withhold information, you
may ask for an internal review. Please address your correspondence to the
Customer Care Officer, Legal Services, Council Offices, Llangefni, Ynys
Môn LL77 7TW (e-mail: [1][email address]). The Council is not
obligated to undertake internal reviews which do not satisfy the
requirements of the Code of Practice issued under section 45 of the
Freedom of Information Act 2000. Your request for an internal review will
be considered in accordance with the Code and you will be informed of the
Council’s decision as soon as possible.

 

If you are not content with the outcome of any internal review you have
the right to apply directly to the Information Commissioner, Wycliffe
House, Water Lane, Wilmslow SK9 5AF. Please note that the Information
Commissioner is likely to expect internal review procedures to have been
exhausted before beginning his investigation.

 

Kind Regards,

 

Emma Edwards

 

Compliance Officer – Anglesey Social Services

 

 

show quoted sections