Dear Gwynedd Council,

I would like to make a request for the following information:

1) Is your Children’s Services Social Care Case Management Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public Cloud)?
2) When did you last complete a Best Value Review for your Children’s Services Social Care Case Management Software solution?
3) What is your annual expenditure on support and maintenance for your Children’s Services Social Care Case Management Software solution?

4) Is your Adults Services Social Care Case Management Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public Cloud)?
5) When did you last complete a Best Value Review for your Adults Services Social Care Case Management Software solution?
6) What is your annual expenditure on support and maintenance for your Adults Services Social Care Case Management Software solution?

Yours faithfully,

Karen Worwood

Williams Lowri (PLANT),

Good Morning,

I write to acknowledge receipt of your Freedom of Information request. We will aim to respond within the timescale. If you have any further questions you are welcome to contact me.

Kind Regards,

Lowri

Lowri Williams
Swyddog Gofal Cwsmer / Customer Care Officer
Adran Plant a Chefnogi Teuluoedd / Children and Supporting Families Department
Rhif Ffon / Telephone: 01286 679151 / Est 32151 š:[email address].cymru

-----Neges Wreiddiol/Original Message----- Oddi wrth: Karen Worwood <[FOI #752027 email]>
Anfonwyd: Dydd Gwener, 30 Ebrill 2021 13:14
At: Rhyddid Gwybodaeth <[email address].cymru>
Pwnc: Freedom of Information request - Social Care Case Management Software

Dear Gwynedd Council,

I would like to make a request for the following information:

1) Is your Children’s Services Social Care Case Management Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public Cloud)?

2) When did you last complete a Best Value Review for your Children’s Services Social Care Case Management Software solution?

3) What is your annual expenditure on support and maintenance for your Children’s Services Social Care Case Management Software solution?

4) Is your Adults Services Social Care Case Management Software solution hosted: a) Onsite b) Off site c) Cloud Based (Public Cloud)?

5) When did you last complete a Best Value Review for your Adults Services Social Care Case Management Software solution?

6) What is your annual expenditure on support and maintenance for your Adults Services Social Care Case Management Software solution?

Yours faithfully,

Karen Worwood

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Williams Lowri (PLANT),

1 Attachment

Good Morning,

Please find attached response to your Freedom of Information request.

Kind Regards,

Lowri

Lowri Williams

Swyddog Gofal Cwsmer / Customer Care Officer

Adran Plant a Chefnogi Teuluoedd / Children and Supporting Families
Department

Cyngor Gwynedd, Stryd y Jel, Caernarfon, Gwynedd, LL55 1SH

Rhif Ffon / Telephone: 01286 679151 / Est 32151 š:
[email address].cymru