Social Care Assessments

The request was successful.

Dear Norfolk County Council,

Can you please provide me with the following information:

1) The procedure used to determine which team deals with a service user e.g. Adult Social Services, LD Team, MH Team etc.
2) Whether or not the same procedure is used to assess which team deals with a service user suffering from Autism.
3) A copy of the above procedure, if different.

Yours faithfully,

Marcus Potter

Information Management, Norfolk County Council

Good Morning,

Freedom of Information Act 2000 – Information Request ENQ-175177-M6X5C6

Thank you for your request for information under the Freedom of Information Act 2000 received on 21 February 2018.

Lewis Freeman will be dealing with your request.

We have up to 20 days in which to deal with your request. If we require clarification regarding your request, we will contact you to explain this. The 20 working day period will then start from the day that we receive your clarification.

You will also be informed in advance if there is a charge for supplying copies of the information.

Please also be aware that, if the requested information contains references to any third parties, we may need to consult these individuals about the release of their personal data before making a decision whether or not to release the information to you.

We will also provide an explanation if any information is not released to you.

Should you have any queries regarding your request, please contact the team by email [email address] or by telephone 01603 222661.

Yours sincerely,

Sarah Cooper
Business Support Assistant (Compliance Team)
Information Management and Technology
County Hall
Martineau Lane
Norwich
NR1 2DH

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Information Management, Norfolk County Council

Dear Marcus

Freedom of Information Act 2000 – Clarification Required ENQ-175177-M6X5C6

I refer to your request for information dated 21 February 2018.

I have looked carefully at your request and I am afraid that I am unable to identify and locate the information requested without further detail from you. I would therefore be grateful if you could clarify your request. In particular, please can you clarify whether this is specific to Adult Social Services (alluded to by the teams that you reference), or if this also relates to Children’s Services.

I would be happy to discuss your request with you if you think that this would help.

Once you have clarified your request, we will be able to process your request. If clarification is not received within by 21 March 2018 I will assume that you do not wish to continue with your request and will close my file.

Yours sincerely,

Lewis Freeman
Information Compliance Officer

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Dear Information Management,

This solely relates to Adult Social Services.

Yours sincerely,

Marcus Potter

Information Management, Norfolk County Council

Dear Marcus,

Thank you for clarifying. We will proceed on this basis.

Regards,

Lewis Freeman
Information Compliance Officer

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Information Management, Norfolk County Council

2 Attachments

Dear Marcus

 

Freedom of Information Act 2000 –Information Request ENQ-175177-M6X5C6

 

I refer to your request for information dated 21 February 2018.

 

The search for the information has been completed and I am pleased to
supply you with the following information:

 

You asked for: 1) The procedure used to determine which team deals with a
service user e.g. Adult Social Services, LD Team, MH Team etc.

2) Whether or not the same procedure is used to assess which team deals
with a service user suffering from Autism.

3) A copy of the above procedure, if different.

 

On 27 February 2018 I wrote to you to ask: please can you clarify whether
this is specific to Adult Social Services (alluded to by the teams that
you reference), or if this also relates to Children’s Services.

 

On 03 March 2018 you confirmed: This solely relates to Adult Social
Services.

 

Please find attached two procedures. This applies to all clients groups
including people with autism.

 

If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:

 

[1][email address]

or Information Compliance Team

Room B18

County Hall

Martineau Lane

Norwich

NR1 2DH

 

An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".

 

If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act.  Refer to the ICO
Website at: [2]https://ico.org.uk/concerns/ for advice on how to report a
concern.  Or you can write to them at:

 

First Contact Team

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire

SK9 5AF

 

Yours sincerely

 

 

 

Lewis Freeman

Information Compliance Officer

Information Management Service

Norfolk County Council

County Hall

Martineau Lane

Norwich

NR1 2DH

 

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