Dear Requester

I am pleased to acknowledge your request for information, which has been
allocated the reference number NELC/31929/2425.

Your request has been passed to the relevant department and you can expect
your response within the 20 working day limit. If it will take us longer
than 20 working days to respond to you, we will inform you of this and
provide you with the expected date for receiving a response.

Further information about how we will deal with your Freedom of
Information requests is available on our website at:

[1]https://www.nelincs.gov.uk/your-council/...

Please feel free to contact me if you require any further information or
assistance quoting the reference number above.

Yours sincerely

North East Lincolnshire Council

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Dear Sir / Madam

Thank you for your information request, reference number NELC/31929/2425.
I can confirm that North East Lincolnshire Council holds the following
information:

1a) Who is the supplier of your current Children's social care case
management system and what is the system’s name?          SystemC -
LiquidLogic

1b) When is the system due for renewal?                 31st March 2031

1c) Is it a rolling contract?                                          No

2a) Who is the supplier of your current Children's social care finance
system and what is the system’s name? Unit 4 Business Software Limited /
Unit 4

2b) When is the system due for renewal?                  31/03/2030

2c) Is it a rolling contract?                                             
No

3a) Who is the supplier of your current Adults social care case management
system and what is the system’s name? Please see note below.

3b) When is the system due for renewal?

3c) Is it a rolling contract?

4a) Who is the supplier of your current Adults social care finance system
and what is the system’s name? Please see note below.

4b) When is the system due for renewal

4c) Is it a rolling contract?

5a) Who is the supplier of your current Education system and what is the
system’s name?        CapitaOne

5b) When is the system due for renewal?                             
                                                               March 2025

5c) Is it a rolling
contract?                                                     
                                                                No

6a) Who is the supplier of your current SEND/ALN system and what is the
system’s name?        IDOX

6b) When is the system due for renewal?                             
                                                               March 2026

6c) Is it a rolling contract? 
                                                  
                                                                  No

Note re questions 3 and 4:

North East Lincolnshire Council’s Adult Social Care provision merged with
the Primary Care Trust in September 2007 to form the North East
Lincolnshire Care Trust Plus, which is now the Humber and North Yorkshire
Integrated Care Board (ICB). North East Lincolnshire Council does not hold
the information to answer your query.

We would suggest you contact the Humber and North Yorkshire ICB directly
for this information; their contact details are available on the website
below:

[1]Freedom of Information request - Humber and North Yorkshire Integrated
Care Board (ICB)

If you believe that your request for information has not been handled in
accordance with the Freedom of Information Act, you have the right to
request an internal review by the Council. If you wish to request an
internal review, please write to us detailing the reasons why. Please be
clear about which elements of the Council’s response or handling of the
request you are unhappy with, and would like the Council to address during
the internal review process.  If following this you are still dissatisfied
you may contact the Office of the Information Commissioner.

Yours sincerely

North East Lincolnshire Council

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