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Social Care and Education Request

Fenella Harrison made this Freedom of Information request to Merton Borough Council Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

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Fenella Harrison
Delivered

Dear Merton Borough Council,

Can you please provide the following information:

1a) Who is the supplier of your current Children's social care case management system and what is the system’s name?
1b) When is the system due for renewal?
1c) Is it a rolling contract?

2a) Who is the supplier of your current Children's social care finance system and what is the system’s name?
2b) When is the system due for renewal?
2c) Is it a rolling contract?

3a) Who is the supplier of your current Adults social care case management system and what is the system’s name?
3b) When is the system due for renewal?
3c) Is it a rolling contract?

4a) Who is the supplier of your current Adults social care finance system and what is the system’s name?
4b) When is the system due for renewal?
4c) Is it a rolling contract?

5a) Who is the supplier of your current Education system and what is the system’s name?
5b) When is the system due for renewal?
5c) Is it a rolling contract?

6a) Who is the supplier of your current SEND/ALN system and what is the system’s name?
6b) When is the system due for renewal?
6c) Is it a rolling contract?

Yours faithfully,

Fenella Harrison

Link to this Report
foi, Merton Borough Council

Thank you for your email message. We aim to respond to all requests under
the Freedom of Information Act 2000 and Environmental Information
Regulations 2004 within 20 working days. More information about the way we
deal with information requests is on our web site at
[1]www.merton.gov.uk/foi
 
Information Governance Team
London Borough of Merton.
020 8545 4634
 
 
 

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Merton Council. Merton Council reserves the right to monitor, record and
retain any incoming and outgoing emails for security reasons and for
monitoring internal compliance with the Merton Council policy on staff
use. Email monitoring and/or blocking software may be used and email
content may be read. Merton Council may be required to disclose this email
(or any response to it) under the Freedom of Information Act 2000 unless
the information in it is covered by one of the exemptions in the Act. The
message may contain information that is confidential or sensitive; you
should handle it accordingly.
Please view the council's privacy notice at
https://www.merton.gov.uk/legal/privacy-...
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Link to this Report
foi, Merton Borough Council

Dear Fenella Harrison,

Freedom of Information Act 2000/Environmental Information Regulations 2004
– Information Request

Your reference: F20924

Thank you for your request for information received by us on 29/10/2024.  

 

Your request is being considered and the council aims to provide the
information requested within 20 working days, providing that the
information is not exempt.  

If we cannot provide the information by the 26^th of November, we will
write to you to explain why before that date. If any of the information
you have requested is exempt from disclosure, we will write to you and
explain which exemptions under the Freedom of Information Act 2000 apply.

More information about the way we deal with information requests is on our
web site at [1]www.merton.gov.uk/foi.

If you have any queries or concerns then please contact us at Merton
Council, Civic Centre, Morden, SM4 5DX or e-mail [2][Merton Borough
Council request email]

Further information is also available from the Information Commissioner
at:

 

The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.  Telephone:0303 123 1113.  Website:
[3]www.ico.org.uk

Yours sincerely,

Information Governance

Information Team

Merton Council

══════════════════════════════════════════════════════════════════════════

Please help to reduce waste and do not print this message unless you
really need to.
This message, including any attached files, is intended just for the use
of the individual or organisation to whom it is addressed. Unauthorised
use (for example disclosure, storage or copying) is not permitted. If you
are not the intended recipient please destroy all copies and inform the
sender by return email. Any views or opinions expressed in email are
solely those of the author and do not necessarily represent those of
Merton Council. Merton Council reserves the right to monitor, record and
retain any incoming and outgoing emails for security reasons and for
monitoring internal compliance with the Merton Council policy on staff
use. Email monitoring and/or blocking software may be used and email
content may be read. Merton Council may be required to disclose this email
(or any response to it) under the Freedom of Information Act 2000 unless
the information in it is covered by one of the exemptions in the Act. The
message may contain information that is confidential or sensitive; you
should handle it accordingly.
Please view the council's privacy notice at
https://www.merton.gov.uk/legal/privacy-...
--------------------------------------------------------------------------------------------------------------

References

Visible links
1. http://www.merton.gov.uk/foi
2. mailto:[merton%20borough%20council%20request%20email]
3. http://www.ico.org.uk/

Link to this Report
Foi Responses, Merton Borough Council

Dear Fenella Harrison

Freedom of Information Act 2000 / Environmental Information Regulations
2004 Information request

We have now considered your information request as set out below. 

You asked:

1a) Who is the supplier of your current Children's social care case
management system and what is the system’s name?   

Supplier: The Access Group

Software: Mosaic

1b) When is the system due for renewal?  July 2025

1c) Is it a rolling contract? No

2a) Who is the supplier of your current Children's social care finance
system and what is the system’s name?

Supplier: The Access Group

Software: Mosaic

2b) When is the system due for renewal?  July 2025

2c) Is it a rolling contract? No

3a) Who is the supplier of your current Adults social care case management
system and what is the system’s name?

Supplier: The Access Group

Software: Mosaic

3b) When is the system due for renewal? July 2025

3c) Is it a rolling contract? No

4a) Who is the supplier of your current Adults social care finance system
and what is the system’s name?

Supplier: The Access Group

Software: Mosaic

4b) When is the system due for renewal?  July 2025

4c) Is it a rolling contract? No

5a) Who is the supplier of your current Education system and what is the
system’s name?

Supplier: The Access Group

Software: Synergy

5b) When is the system due for renewal?  December 2027

5c) Is it a rolling contract? No

6a) Who is the supplier of your current SEND/ALN system and what is the
system’s name?

Supplier: The Access Group

Software: Synergy

6b) When is the system due for renewal?  December 2027

6c) Is it a rolling contract?  No

If you have any queries or concerns about this please contact us.

If you are dissatisfied with the handling of your request or wish to
appeal against the decision to exempt any part of your request, you should
request an Internal Review at [1][Merton Borough Council request email] or
write in to Freedom of Information team, Merton Council, Civic Centre,
Morden, SM4 5DX.

If you escalate to the Information Commissioners Office (ICO) without
following the council’s internal review process, the ICO will refer you
back to the council to enable the correct process to be followed.

You can also appeal to the Information Commissioner at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF.  Telephone:  0303 123 1113.  Website: [2]www.ico.org.uk

There is no charge for making an appeal.

Yours sincerely

Information Governance

Information Team

Merton Council

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We don't know whether the most recent response to this request contains information or not – if you are Fenella Harrison please sign in and let everyone know.