Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[email address]

 

Dear James Cudmore

Request FOI/10973

Further to your request received on 29/10/2024, I confirm that the Council
has now considered your request under the Freedom of Information Act
2000. For ease of reference, I will now address each of your questions in
turn.

Dear Croydon Borough Council,

Can you please provide the following information:

1a) Who is the supplier of your current Childrens social care case
management system and what is the system"s name?

System C, CRS/EHM

1b) When is the system due for renewal?

31/03/2029

1c) Is it a rolling contract?

It was a 10 year contract (review points at 3+3+3+1)

2a) Who is the supplier of your current Children's social care finance
system and what is the system's name?

System C, ContrOCC

2b) When is the system due for renewal?

31/03/2029

2c) Is it a rolling contract?

It was a 10 year contract (review points at 3+3+3+1)

3.
3a) Who is the supplier of your current Adults social care case management
system and what is the system"s name?

System C, LAS

3b) When is the system due for renewal?

31/03/2029

3c) Is it a rolling contract?

It was a 10 year contract (review points at 3+3+3+1)

It was a 10 year contract (review points at 3+3+3+1)

4
4a) Who is the supplier of your current Adults social care finance system
and what is the system's name?

System C, ContrOCC

4b) When is the system due for renewal?

31/03/2029

4c) Is it a rolling contract?

It was a 10 year contract (review points at 3+3+3+1)

5
5a) Who is the supplier of your current Education system and what is the
system's name?

The Access Group, Synergy

5b) When is the system due for renewal?

28/04/2030

5c) Is it a rolling contract?

It was a 10 year contract (review points at 3+3+3+1)

6
6a) Who is the supplier of your current SEND/ALN system and what is the
system's name?

The Access Group, Synergy (SEN module of the Education system)

6b) When is the system due for renewal?

28/04/2030

6c) Is it a rolling contract?

It was a 10 year contract (review points at 3+3+3+1)

The Council publishes Access to Information requests and responses on its
online Disclosure Log. (Any request included within this log will be
anonymised appropriately)

To view the Council’s Disclosure Log, please visit our website available
here:

[1]The Freedom of Information (FOI) Act | Croydon Council
(disclosure-log.co.uk)

 

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act, you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:

 

Email:        [2][email address]

 

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B

8 Mint Walk

Croydon, CR0 1EA

 

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

 

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

 

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF

 

Yours sincerely,

 

Information Team

Croydon Digital Services

Assistant Chief Executive Directorate

Bernard Wetherill House,

Mint Walk,

Croydon,

CR0 1EA

 

 

[3][email address]

[email address]

 

References

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