SMS/Text Message Appointment Reminders

Medway Primary Care Trust (PCT) did not have the information requested.

Dear Medway Primary Care Trust (PCT),

I understand that you conducted a pilot project on the use of SMS/text messages to remind patients about their appointments in 2010. I would like to request all documents related to the pilot project, which should include the project brief, project initiation document, project plan and final report, electronically.

Thanks & look forward to receiving your response in the next 20 days.

Yours faithfully,

Anna Walker

FOI NHS Kent and Medway (EASTERN AND COASTAL KENT PCT), Medway Primary Care Trust (PCT)

Our Ref: FOI.12.0191

 

Dear Ms Walker

 

I am writing to formally acknowledge your request for information under
the Freedom of Information Act 2000 received on 27 July 2012 by one or all
of the three primary care trusts in NHS Kent and Medway. All answers
relate to NHS West Kent, NHS Eastern and Coastal Kent and NHS Medway
unless otherwise indicated.

 

We are dealing with your request and a response will be sent to you by 24
August 2012.

 

Yours sincerely,

 

Pam
Freedom of Information Team
NHS Kent & Medway
Wharf House
Medway Wharf Road
Tonbridge
TN9 1RE

NHS Kent and Medway represents the following primary care trusts (PCTs):
NHS West Kent, NHS Eastern and Coastal Kent and NHS Medway.

Please send all Freedom of Information (FOI) requests to FOI@nhs.net or by
post to FOI, Wharf House, Medway Wharf Road, Tonbridge, TN9 1RE.

Please send all requests for copies of personal data (Subject Access
Request/Data Protection Act) to informationgovernance@nhs.net or by post
to Information Governance, Templar House, Tannery Lane, Ashford, TN23 1PL.

________________________________________
From: Anna Walker [[email address]]
Sent: 26 July 2012 21:28
To: FOI NHS Kent and Medway (EASTERN AND COASTAL KENT PCT)
Subject: Freedom of Information request - SMS/Text Message Appointment
Reminders

     Dear Medway Primary Care Trust (PCT),

     I understand that you conducted a pilot project on the use of
     SMS/text messages to remind patients about their appointments in
     2010. I would like to request all documents related to the pilot
     project, which should include the project brief, project initiation
     document, project plan and final report, electronically.

     Thanks & look forward to receiving your response in the next 20
     days.

     Yours faithfully,

     Anna Walker

     -------------------------------------------------------------------

     Please use this email address for all replies to this request:
     [email address]

     Is [NHS Medway request email] the wrong address for Freedom of Information
     requests to Medway Primary Care Trust (PCT)? If so, please contact
     us using this form:
     http://www.whatdotheyknow.com/help/contact

     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     http://www.whatdotheyknow.com/help/offic...

     If you find this service useful as an FOI officer, please ask your
     web manager to link to us from your organisation's FOI page.

    

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FOI NHS Kent and Medway (EASTERN AND COASTAL KENT PCT), Medway Primary Care Trust (PCT)

Dear Ms Walker
 
Following on from my email below, I am sorry but I have inadvertently put
the wrong identification number on this request. The identification number
should read FOI.12.0192
 
Sorry for any inconvenience this may have caused you
 
Regards
 
Pam
 
Freedom of Information Team
NHS Kent & Medway
Wharf House
Medway Wharf Road
Tonbridge
TN9 1RE
 
NHS Kent and Medway represents the following primary care trusts (PCTs):
NHS West Kent, NHS Eastern and Coastal Kent and NHS Medway.
 
Please send all Freedom of Information (FOI) requests to [1][email address] or
by post to FOI, Wharf House, Medway Wharf Road, Tonbridge, TN9 1RE.
 

Please send all requests for copies of personal data (Subject Access
Request/Data Protection Act) to [2][email address] or by
post to Information Governance, Templar House, Tannery Lane, Ashford, TN23
1PL.

 
 

--------------------------------------------------------------------------

From: FOI NHS Kent and Medway (EASTERN AND COASTAL KENT PCT)
Sent: 27 July 2012 08:58
To: Anna Walker; [FOI #123387 email]
Subject: FOI.12.0191

Our Ref: FOI.12.0191

 

Dear Ms Walker

 

I am writing to formally acknowledge your request for information under
the Freedom of Information Act 2000 received on 27 July 2012 by one or all
of the three primary care trusts in NHS Kent and Medway. All answers
relate to NHS West Kent, NHS Eastern and Coastal Kent and NHS Medway
unless otherwise indicated.

 

We are dealing with your request and a response will be sent to you by 24
August 2012.

 

Yours sincerely,

 

Pam
Freedom of Information Team
NHS Kent & Medway
Wharf House
Medway Wharf Road
Tonbridge
TN9 1RE

NHS Kent and Medway represents the following primary care trusts (PCTs):
NHS West Kent, NHS Eastern and Coastal Kent and NHS Medway.

Please send all Freedom of Information (FOI) requests to FOI@nhs.net or by
post to FOI, Wharf House, Medway Wharf Road, Tonbridge, TN9 1RE.

Please send all requests for copies of personal data (Subject Access
Request/Data Protection Act) to informationgovernance@nhs.net or by post
to Information Governance, Templar House, Tannery Lane, Ashford, TN23 1PL.

________________________________________
From: Anna Walker [[email address]]
Sent: 26 July 2012 21:28
To: FOI NHS Kent and Medway (EASTERN AND COASTAL KENT PCT)
Subject: Freedom of Information request - SMS/Text Message Appointment
Reminders

     Dear Medway Primary Care Trust (PCT),

     I understand that you conducted a pilot project on the use of
     SMS/text messages to remind patients about their appointments in
     2010. I would like to request all documents related to the pilot
     project, which should include the project brief, project initiation
     document, project plan and final report, electronically.

     Thanks & look forward to receiving your response in the next 20
     days.

     Yours faithfully,

     Anna Walker

     -------------------------------------------------------------------

     Please use this email address for all replies to this request:
     [email address]

     Is [NHS Medway request email] the wrong address for Freedom of Information
     requests to Medway Primary Care Trust (PCT)? If so, please contact
     us using this form:
     http://www.whatdotheyknow.com/help/contact

     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     http://www.whatdotheyknow.com/help/offic...

     If you find this service useful as an FOI officer, please ask your
     web manager to link to us from your organisation's FOI page.

    

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FOI NHS Kent and Medway (EASTERN AND COASTAL KENT PCT), Medway Primary Care Trust (PCT)

1 Attachment

FOI.12.0192
 
Dear Ms. Walker,
 
Please find attached our reply to your recent FOI request.
 
Yours sincerely
 
Administrator
Freedom of Information Team
NHS Kent & Medway
Wharf House
Medway Wharf Road
Tonbridge
TN9 1RE
 
NHS Kent and Medway represents the following primary care trusts (PCTs):
NHS West Kent, NHS Eastern and Coastal Kent and NHS Medway.
 
Please send all Freedom of Information (FOI) requests to [1][email address] or
by post to FOI, Wharf House, Medway Wharf Road, Tonbridge, TN9 1RE.
 

Please send all requests for copies of personal data (Subject Access
Request/Data Protection Act) to [2][email address] or by
post to Information Governance, Templar House, Tannery Lane, Ashford, TN23
1PL.

 

show quoted sections

References

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