Dear Highways England Company Limited,

The pros and cons of smart motorways and road widening.
A plan identification of smart motorway sections monitored and how this occurs.
A breakdown of incidents identified by nature and severity for 2018.
Who supervises smart motorways.
The number of staff employed.

Yours faithfully,

Olivia Taylor

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000. 

 

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority.  You can find details of local
authorities using the search facility on the gov.uk website
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[5]https://www.gov.uk/government/organisati... |
[6][Highways England request email]

 

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6. mailto:[Highways England request email]

SES Official Correspondence, Highways England Company Limited

1 Attachment

Dear Ms Taylor

 

Thank you for your freedom of information request of 10 September 2019.

 

Please find attached a clarification request.

 

If there’s anything else we can help you with please telephone or email
our contact centre, 0300 123 5000 or email [1][Highways England request email].

 

Kind regards

 

Safety, Engineering & Standards

Official Correspondence Team
Highways England
Web: [2]www.highwaysengland.co.uk

 

 

 

 

 

 

Dear Highways England Company Limited,

 

The pros and cons of smart motorways and road widening.

A plan identification of smart motorway sections monitored and how this
occurs.

A breakdown of incidents identified by nature and severity for 2018.

Who supervises smart motorways.

The number of staff employed.

 

Yours faithfully,

 

Olivia Taylor

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[3]https://www.gov.uk/government/organisati... |
[4][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
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References

Visible links
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2. http://www.highways.gov.uk/
3. https://www.gov.uk/government/organisati...
4. mailto:[Highways England request email]

Dear SES Official Correspondence,

The pros and cons of smart motorways and road widening.
A plan identification of smart motorway sections monitored and how this occurs.
A breakdown of incidents identified by nature and severity for 2018.
Who supervises smart motorways.
The number of staff employed.
We will be unable to proceed with your request without clarification of the information you wish
to receive. To help us do so, please could you let us know:
A plan identification of smart motorway sections monitored and how this occurs.

post-completion

I have received a plan

The number of staff employed

this is the overall including contractors and sub-contracts across the schemes

currently

Yours sincerely,

Olivia Taylor

Dear Highways England Company Limited,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Highways England Company Limited's handling of my FOI request 'Smart Motorway Costs and Supervision'.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

Olivia Taylor

Highways England, Highways England Company Limited

This is an automated response:

 

Thank you for your email to Highways England.

 

If you’re reporting a real time issue which requires immediate attention
please call the Customer Contact Centre on 0300 123 5000.

 

A map of the roads for which we are responsible can be found here
[1]https://assets.publishing.service.gov.uk....
If the road you’re interested in isn’t on this map it will fall under the
jurisdiction of the local authority. You can find details of local
authorities using the search facility on the gov.uk website at:
[2]https://www.gov.uk/find-your-local-council

 

If your email does relate to an issue on Highways England's network it
will be passed to the relevant team within Highways England and they will
respond to you within a maximum of 15 working days.

For more information on how we use your data please check our privacy
notice at: [3]https://www.highwaysengland.co.uk/privacy

 

If you’ve made a request under the Freedom of Information Act we will
respond to you within a maximum of 20 working days. Your request will be
dealt with in line with government guidelines:
[4]https://www.gov.uk/make-a-freedom-of-inf...

 

Please be advised that emails may be monitored for training and quality
assurance purposes.

 

To help us improve our service please click [5]here to complete a short
survey.

 

Kind regards

 

Highways England Customer Contact Centre

 

This email may contain information which is confidential and is intended
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Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[6]https://www.gov.uk/government/organisati... |
[7][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

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References

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4. https://www.gov.uk/make-a-freedom-of-inf...
5. https://www.surveymonkey.co.uk/r/HECCC
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7. mailto:[Highways England request email]

SES Official Correspondence, Highways England Company Limited

Dear Ms Taylor

 

Thank you for your freedom of information request of  10 September
regarding smart motorways.  

 

We apologise for the delay in responding to you. We just wanted to let you
know that we’re in the process of dealing with your request , but are
experiencing high volumes of enquiries at present.  

 

We aim to have a response with you in the next 10 working days.

 

Thank you again for contacting us. If there’s anything else we can help
you with please email or telephone our contact centre, 0300 123 5000 or
email [1][Highways England request email]

 

Kind regards

 

Safety, Engineering & Standards

Official Correspondence Team

Highways England

Web: [2]www.highwaysengland.co.uk

 

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[3]https://www.gov.uk/government/organisati... |
[4][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
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References

Visible links
1. mailto:[Highways England request email]
2. http://www.highwaysengland.co.uk/
3. https://www.gov.uk/government/organisati...
4. mailto:[Highways England request email]

SES Official Correspondence, Highways England Company Limited

1 Attachment

Dear Ms Taylor

 

Please find attached response to your freedom of information request.

 

Thank you again for contacting us. If there’s anything else we can help
you with please telephone or email our contact centre, 0300 123 5000 or
email [1][Highways England request email].

 

Kind regards

 

Safety, Engineering & Standards

Official Correspondence Team
Highways England
Web: [2]www.highwaysengland.co.uk

 

 

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[3]https://www.gov.uk/government/organisati... |
[4][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

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References

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3. https://www.gov.uk/government/organisati...
4. mailto:[Highways England request email]

FOI Advice, Highways England Company Limited

1 Attachment

Dear Ms Taylor,

 

Please find attached the internal review ref. IR 100315 of your Freedom of
Information request FOI 100315.

Kind Regards

 

Jonathan Drysdale

Freedom of Information Officer (HE)

Information & Technology

Highways England | Piccadilly Gate | Store Street | Manchester | M1 2WD

Web: [1]http://highwaysengland.co.uk

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
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strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[2]https://www.gov.uk/government/organisati... |
[3][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
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References

Visible links
1. http://highwaysengland.co.uk/
2. https://www.gov.uk/government/organisati...
3. mailto:[Highways England request email]

FOI Advice, Highways England Company Limited

1 Attachment

Dear Ms Taylor,

 

Please find attached the internal review ref. IR 100315 of your Freedom of
Information request FOI 100315.

Kind Regards

 

Jonathan Drysdale

Freedom of Information Officer (HE)

Information & Technology

Highways England | Piccadilly Gate | Store Street | Manchester | M1 2WD

Web: [1]http://highwaysengland.co.uk

 

This email may contain information which is confidential and is intended
only for use of the recipient/s named above. If you are not an intended
recipient, you are hereby notified that any copying, distribution,
disclosure, reliance upon or other use of the contents of this email is
strictly prohibited. If you have received this email in error, please
notify the sender and destroy it.

 

Highways England Company Limited | General enquiries: 0300 123 5000
|National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park,
Birmingham B32 1AF |
[2]https://www.gov.uk/government/organisati... |
[3][Highways England request email]

 

Registered in England and Wales no 9346363 | Registered Office: Bridge
House, 1 Walnut Tree Close, Guildford, Surrey GU1 4LZ 

 

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
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2. https://www.gov.uk/government/organisati...
3. mailto:[Highways England request email]