Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

NOTE: Please do not edit the subject line when replying to this email. If
you have a processing request, please ensure you quote that reference in
your emails to us.

Dear Emma Bertie

Freedom of Information request - FOI/6699

Thank you for your request for information, which was received 21 December
2022.

Subject: Smart energy meters installed in public buildings

The council has 20 working days from receipt of the request to respond,
either by providing the information requested or refusing the request.
School related enquiries will be managed within 20 working days. 

In some case, a fee may be payable. If we decide a fee is payable, we will
send you a fee notice and we will require you to pay the fee before
proceeding with your request.

The Freedom of Information Act 2000 may restrict the release of some or
all of the information you have requested. We will carry out an assessment
and if any exemptions apply to some or all of the information then we
might not provide that information to you. We will inform you if this is
the case and advise you of your rights to appeal this decision. 

Kind Regard

Information Management Team

Croydon Digital Services

Assistant Chief Executive Directorate

7th Floor, Zone B

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

Information Team Croydon
Digital Services
Assistant Chief Executive Directorate
Bernard Wetherill House
7th Floor, Zone B
Croydon
CR0 1EA

Contact: Information Team
[Croydon Borough Council request email]

Dear Ms Emma Bertie

Request FOI/6699

Further to your request received on 21/12/2022, I confirm that the Council
has now considered your request under the Freedom of Information Act 2000.
For ease of reference, we will answer each question in turn:

I am writing to make an open government request for information which I am
entitled to under the Freedom of Information Act 2000. 

Under the Freedom of Information Act, could you provide the data for the
below points, as of the 20th December 2022 (or the closest available date
available in data): 

 1. How many public buildings in your council had working smart energy
meters installed on the premises?

The council does not have a full breakdown of ‘smart metering’ (or
Automatic Meter Reading ‘AMR’) installations.  The data in the table below
shows the approximate numbers of supplies that have been fitted with AMR
equipment.

Utility Number of Approx no. Comments
supply with AMR
accounts
Electricity : half 36 36 Mandatory half-hourly metered
hourly metered supplies
Electricity : 926 770 At Jan. 2021 there were
non-half hourly approximately 300 of these
metered supplies without AMR.  A
subsequent roll-out of
installation took place between
March-July 2021
Electricity : 8 1 The main UMS supply is for street
unmetered supplies lighting.  Almost 100% of the
columns are now metered via a
Central Management System
Gas : all supplies 113 65 First AMR installation programme
was around 2010

- Please provide the data split by property type

A full breakdown by property type is not available.  The majority of the
supplies with AMR will be occupied premises
 

- If available, please provide the date/year the smart energy meters were
installed

See table comments
 

- If available, please provide any available data on when smart energy
meters are planned to be installed on the premises which don't already
have them

Installation of AMR is an ongoing process.  The remaining supplies without
AMR will predominantly be those with no (or poor) mobile signal. 

If you are dissatisfied with the way the Council has handled your request
under the Freedom of Information Act, you may ask for an internal review.
This should be submitted to us within 40 working days of this response.
You can do this by outlining the details of your complaint by:

Email:        [1][Croydon Borough Council request email]

Writing:     Information Team

London Borough of Croydon

Bernard Weatherill House

Floor 7 - Zone B

                 8 Mint Walk

Croydon, CR0 1EA

Any requests received after the 40 working day time limit will be
considered only at the discretion of the council.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire, SK9 5AF

Yours sincerely,

Information Team

Croydon Council

References

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1. mailto:[Croydon Borough Council request email]