Your right to appeal   
 
If you are dissatisfied with the way TfL has handled your information request, you can ask us to 
conduct an internal review of our decision. The internal review will be conducted by someone who 
was not involved in the processing of your original request, in accordance with the complaints 
procedure published on our website at www.tfl.gov.uk/foi 
 
Requests for internal review should be addressed to: 
 
Senior Information Governance Adviser (Enforcements and Complaints) 
Floor 8, Windsor House  
42-50 Victoria Street  
London   
SW1H 0TL  
 
E-mail: xxx@xxx.xxx.xx
 
 
Complaints to the Information Commissioner  
 
If, following the internal review, you remain dissatisfied with the way TfL has handled your request, 
then you can take your complaint to:  
  
Information Commissioner’s Office   
Wycliffe House  
Water Lane  
Wilmslow  
Cheshire   
SK9 5AF  
  
A complaint form is available on the Information Commissioner’s Office website at www.ico.gov.uk . 
  
 

---