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Information Commissioner's Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number
Fax: 01625 524 510
Or email: [email address]<mailto:[email address]> (please include your telephone number in your email)

Regards
Customer Feedback Team

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Dear Ms Swinburn

Please see below the response to your enquiry under the Freedom of
Information Act received on 9 September 2019. 

Last year a report was presented to Councillors to address the sick leave
malaise at the city Council. Members agreed to spend around £200k on this
endeavour rather than address this problem internally.

1. Please can you provide or provide a link to staff sickness monitoring
reports as supplied to members either in committee or on private executive
over the last 3 years.

CSMC meetings :

4 Sept 2017

[1]https://democracy.york.gov.uk/ieListDocu...

22 Jan 2018

[2]https://democracy.york.gov.uk/ieListDocu...

9 July 2018

[3]https://democracy.york.gov.uk/ieListDocu...

14 Jan 2019

[4]https://democracy.york.gov.uk/ieListDocu...

8 July 2019

[5]https://democracy.york.gov.uk/ieListDocu...

Executive

Attendance and Wellbeing - 18 October 2018

[6]https://democracy.york.gov.uk/ieListDocu...

CSMC call in meeting on Monday 5 November 2018

[7]https://democracy.york.gov.uk/ieListDocu...

2. Please provide the (a) call for tenders and the (b) completed process
for selecting the winning tenderer.

(a) The process followed was a below threshold invitation to tender
process.  Five suppliers were invited to tender, and the opportunity
wasn’t advertised, so there is no ‘call for tenders’ as such.

(b) The evaluation process used was CYC’s standard evaluation model: five
officers review each bid, and scored them against the questions issued as
part of the ITT.  The scores were collated and checked to ensure
consistency, and then combined with the pricing scores.  Following
interviews and any further due diligence needed, the chief officer
involved decided that the winner of the evaluation process would be
appointed and engaged.

3. Please provide the proposal by the winning tenderer and their work plan
to achieve a reduction in sick leave.

Please see attached documents.

4. In terms of addressing the issue has an analysis done by the Council or
the suppliers on the patterns of sick leave down to section level (
individual days, individuals, regular patterns, etc)

There has been no analysis done by the supplier to date as the contract
has just commenced.  Ongoing analysis is carried out within Directorates
in reviewing absence levels on a regular basis.

5. If this was done was this provided to Councillors? Please provide a
copy here.

N/A

6. Regarding the current sick leave policy and protocols please provide
these for all staff and chief officers.

Please see attached Attendance Management Policy and Managers Toolkit.

7. Regarding any new protocols under this outsourced arrangement please
provide the revised protocols and expectations.

These have been provided in the policies attached.  I have also attached
the letter that was sent to staff, the leaflet and the Manager FAQ’s

If you are dissatisfied with our response you have the right to ask for a
review of how your enquiry was handled and responded to. This can be done
by contacting us through [8][City of York Council request email] stating your reason(s) why you
are dissatisfied. If you remain dissatisfied after receiving the review
response you

can contact the Information Commissioner, contact details below:

Information Commissioner's Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number

Fax: 01625 524 510
Or email: [9][email address] (please include your telephone number)

Yours sincerely,

Trudy Forster

Head of HR

Contact Point  | Information Governance and Complaints Team   
t: 01904 554556 | e:[email address]

West Offices | Station Rise | York YO1 6GA

[10]www.york.gov.uk | [11]facebook.com/cityofyork | [12]@CityofYork

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