Automatic reply from the Thames Valley Police, Public Access Office adn the Joint Information Management Unit.

Thank you for your email. We are currently experiencing a high volume of enquiries and requests for information, and we may not be able to respond as quickly as we would like. We will respond as soon as possible, however, you may wish to visit our website, https://www.thamesvalley.police.uk/conta.... Please see below for further assistance and direction.

1. Freedom of Information Act 2000 request;
Please accept this automatic reply as a acknowledgement to your request. We will respond within the 20 day legal requirement.
2. Subject Access Request (SAR);
If you wish to request your personal information, please post your request to the address below, with two forms of identification, indicating your full name, date of birth, address and signature. Please provide a prescribed fee of £10 GBP; cheques and postal orders should be made payable to "Thames Valley Police."
3. Requests from ABI Insurers for crime reports;
If you are an insurer and wish to obtain your clients information, regarding crime reports, please post the Appendix D(b) form, with your clients consent and the fee of £120.20; cheques made payable to "Thames Valley Police," to the address below.
4. Requests from solicitors for crime reports;
If you wish to obtain your clients personal information within crime reports, for civil proceedings, please post the request, your clients written signed consent and the fee of £84.40, to the address below. Cheques should be made payable to "Thames Valley Police."
5. Court Orders from solicitors/courts;
If you have obtained a sealed order of the court, for Family Court, please forward to colleagues in our Family Courts Proceedings Team, at the address below or [email address]. For all other orders, please forward to our Administration of Justice (ACJ) Team at Reading Police Station, Castle Street, READING, RG1 7TH.
6. Requests from solicitors/insurers for road traffic collisions;
If you wish to request road traffic collision reports, please forward your requests to Traffic Support (ACJ), followed by the address below or email [email address]. Disclosure fees are engaged.
7. Requests from employers/agencies for references;
Reference requests should be sent directly to our People Services Directorate, followed by the address below, or to [email address], or dial 101.
8. Requests regarding speeding tickets and other equiries;
All enquiries regarding speeding tickets and other polcing matters, please call 101.

Our address and that of other teams/offices indicated above, is;

Public Access Office (or other named team above)
Thames Valley Police Headquarters (South)
Oxford Road
KIDLINGTON
OX5 2NX

Dear Mr Jones

Please find attached response to your request.

Kind regards

Jonathan Hands | Public Access Manager

Joint Information Management Unit - Thames Valley Police and Hampshire
Constabulary

External Telephone: +44 (0)1865 542051 | Internal: 300-6033

Address: Thames Valley Police Headquarters, Oxford Road, Kidlington, OX5
2NX