Our Reference: 8558

Dear TJ,

Thank you for your recent request for information.

Your request will be dealt with in accordance with the Environmental
Information Regulations (EIR) if it relates to environmental matters, or
in accordance with the Freedom of Information (FOI) Act. For more
information about FOI and EIR, please see:

[1]Guide to freedom of information | ICO

[2]Guide to the Environmental Information Regulations | ICO

We will respond by 6^th March 2024 at the latest.

Privacy Notice

The Council collects information, including personal information that you
provide about yourself and others, when you make a submission in relation
to a Freedom of Information (FOI) or Environmental Information Regulations
(EIR) request.

The Council collects this information for the purpose of dealing with your
submission in accordance with the legislation; a request is not valid
unless it is in writing and includes the following information:

• Enough of your real name to give anyone reading your request, a
reasonable indication of your identity.
• Where you are an agent working on behalf of someone else, the other
party will be interpreted as being the requestor therefore their
details are required.
• Valid address for correspondence (including postal or email).
• A description of the information you require, which may include
details of someone else.

The term ‘in writing’ covers requests submitted by letter and electronic
form, including those sent via the internet through social networking
sites such as Twitter and Facebook. Where a social media site is used to
submit a request, the real name may be visible within the user profile. If
you make the request public by publishing it on a website, as opposed to
sending a private message to the authority’s account, then we will
consider it within the requester’s reasonable expectations that the
authority will also publish its response on the site. 

Under legislation, we have to maintain a log of requests. This information
is retained for 6 years.  All other information associated with your
request, such as the request, our acknowledgement, consultation with the
department involved, and our subsequent response to you is retained for 2
years.

The council will not disclose your personal information to external
entities. We will also take steps to limit the amount of personal
information about you, is disclosed as part of any consultation process
regarding your request.

If you do not provide the appropriate details required under the
legislation, the information cannot be provided.  Other rights are not
affected.  These can be found [3]here.

This information will not be shared/sold to any other service/organisation
unless we have a duty to do so under law. This data will not be
transferred outside of the UK

No decisions around this data are made by automated means.

Kind regards,

Julie Hemming-Smout

Information Support Officer, Bromsgrove District and Redditch Borough
Councils

Tel: (01527) 64252, extension 3871

Email: [4][email address]

Bromsgrove District Council Redditch Borough Council

Parkside, Town Hall,

Market Street, Walter Stranz Square,

Bromsgrove, Redditch,

Worcestershire B61 8DA Worcestershire B98 8AH

[5]www.bromsgrove.gov.uk [6]www.redditchbc.gov.uk

[7]A poster with snowman and trees Description automatically generated

References

Visible links
1. https://ico.org.uk/for-organisations/gui...
2. https://ico.org.uk/for-organisations/gui...
3. http://www.redditchbc.gov.uk/council/cor...
4. mailto:[email address]
5. http://www.bromsgrove.gov.uk/
6. http://www.redditchbc.gov.uk/

Our Reference: 8558

Dear TJ Jordan,

Thank you for your recent Information request. I can now offer you the
following information:

 1. How many times have the council arranged for a shared central heating
system (i.e. one that heats multiple houses, such as on an estate) to
undergo maintenance since September 2021? Please split this figure
into the following periods: September 2021-August 2022 (inclusive),
September 2022-August 2023, September 2023-present  Redditch Borough
Council have not arranged for any shared central heating systems for
multiple houses or estates, including undergoing any maintenance
associated with shared central heating systems.   
 2. For each of these occasions, please provide a start date and end date.
For works that have not yet finished, please provide a planned end
date or estimated length of project where this is noted. Please
provide this information in an Excel format.  N/A.

I hope this resolves your enquiry and that you are satisfied with the
response.

However, if you are dissatisfied with the way your request has been
handled, you have the right to request an internal review within 40 days
of the date of our response.

If you are still dissatisfied following a review by the Council, you have
the right to complain to the Information Commissioner. You can contact the
Information Commissioner at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone 0303 123 1113

[1]www.ico.org.uk/foicomplaints

For information on how we keep your information, please refer to our
privacy notices for Bromsgrove District Council:

[2]FOI/EIR Privacy Notice - bromsgrove.gov.uk

…and Redditch Borough Council:

[3]FOI/EIR request Privacy Notice - redditchbc.gov.uk

Regards,

Julie Hemming-Smout

Information Support Officer, Bromsgrove District and Redditch Borough
Councils

Tel: (01527) 64252, extension 3871

Email: [4][email address]

Bromsgrove District Council Redditch Borough Council

Parkside, Town Hall,

Market Street, Walter Stranz Square,

Bromsgrove, Redditch,

Worcestershire B61 8DA Worcestershire B98 8AH

[5]www.bromsgrove.gov.uk [6]www.redditchbc.gov.uk

References

Visible links
1. https://newsletter.ico.org.uk/c/11ZwtSQA...
2. https://www.bromsgrove.gov.uk/council/co...
3. https://www.redditchbc.gov.uk/council/co...
4. mailto:[email address]
5. http://www.bromsgrove.gov.uk/
6. http://www.redditchbc.gov.uk/