Dear Customer,

Thank you for contacting Gravesham Borough Council. This response is to acknowledge your email has been received. If this is an initial request for information under the Freedom of Information Act 2000 or Environmental Information Regulations 2004, you can expect to receive a response within 20 working days.

If your email relates to a current request for information, your email will be forwarded to the relevant case officer.

Should your email be because you are dissatisfied with the way we have processed your request the Council has an internal review process and your email will be forwarded to the Information Governance Team for review, you should receive a response within 20 working days.

If you remain dissatisfied you have the right to appeal to the Information Commissioners' Office (ICO) www.ico.org.uk/concerns.

Kind regards

Liam Jackson
Interim Information Governance Officer
Legal Services - Medway Council & Gravesham Borough Council
Gun Wharf, Dock Road, Chatham, ME4 4RT

Check out the ICO guidance on Information Sharing Agreements

I am currently working from home Mon -Fri.

This Email, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly.
Nothing in this email message amounts to a contractual or other legal commitment on the part of Medway Council and Gravesham Borough Council. If this Email has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immediately.
Whilst we take reasonable steps to try to identify any software viruses, any attachments to this Email may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Medway Council and Gravesham Borough Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail.
All Medway Council and Gravesham Borough Council and PSN traffic may be subject to recording and / or monitoring in accordance with relevant legislation.

Our Ref: DocumentOwner\GFOI-025685\DocumentRef

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Dear TJ Jordan

Thank you for your communication of 7 February 2024, in which you
requested information regarding Shared Heating System Maintenance, which
has been allocated the reference number GFOI-025685 (Shared Heating
System).  Please use this reference in any future communication regarding
this request.

The response to your request is attached to this email.

I trust this information is to your satisfaction, however, if you are
dissatisfied with the handling of your request, you have the right to ask
for an internal review. Internal review requests should be submitted
within two months of the date of receipt of the response to your original
letter and should be addressed to: Freedom of Information Officer, Civic
Centre, Windmill Street, Gravesend, Kent, DA12 1AU, or email
[1][email address] .

If you are not content with the outcome of the internal review, under
Section 50 of the Freedom of Information Act or Environmental Information
Regulations, you have the right to apply directly to the Information
Commissioner for a decision. The Information Commissioner can be contacted
at: Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.

Yours Sincerely,

Daniel Killian

Director (Housing)

Sent on behalf of Daniel Killian by:

Tracy Harman

Personal Assistant (Monday, Tuesday and Wednesday mornings only) to:

Daniel Killian Director (Housing)

Gravesham Borough Council

Tel: 01474 337933

email: [2][email address]

══════════════════════════════════════════════════════════════════════════

This Email, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly.

Nothing in this email message amounts to a contractual or other legal
commitment on the part of Gravesham Borough Council. If this Email has
been misdirected, please notify the author immediately. If you are not the
intended recipient you must not disclose, distribute, copy, print or rely
on any of the information contained in it or attached, and all copies must
be deleted immediately.

Whilst we take reasonable steps to try to identify any software viruses,
any attachments to this Email may nevertheless contain viruses which our
anti-virus software has failed to identify. You should therefore carry out
your own anti-virus checks before opening any documents. Gravesham Borough
Council will not accept any liability for damage caused by computer
viruses emanating from any attachment or other document supplied with this
e-mail.

All Gravesham Borough Council and PSN traffic may be subject to recording
and / or monitoring in accordance with relevant legislation.

References

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2. mailto:[email address]