Shared Care Records under the new ICS / ICB System

Dear Mr Colbert

Thank you for freedom of information request which was received on 14^th
June 2022.

North England Commissioning Support (NECS) FOI’s are dealt with by NHS
England at [1][email address]. For more information please see our
website [2]https://www.necsu.nhs.uk/contact/.

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and we aim to answer your request within twenty
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The Information Commissioner’s Office has acknowledged that resources,
whether they are finances or people, might be diverted away from usual
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The ICO cannot extend statutory timescales but will tell people through
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Yours sincerely

Pamela Coxon (she/her)

Information Governance Officer

NECS: A care system support organisation

Riverside House, Newburn, Newcastle upon Tyne

Direct Line: 0191 691 3677

Personal Email: [3][email address]

Team Email: [4][email address]

Web: [5]www.necsu.nhs.uk

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Dear Max Colbert,

Thank you for your communication dated 15 June 2022 13:37.

NHS England has assessed your communication as a request under the Freedom
of Information (FOI) Act 2000. As such, please be assured that your
request is being dealt with under the terms of the FOI Act and will be
answered within twenty working days.

For further information regarding the FOI Act, please refer to the
Information Commissioner’s Office (ICO) website. For further information
regarding NHS England and the information it publishes please visit our
website here.

If you have any queries about this request or wish to contact us again,
please email [1][email address] and the message will be
forwarded appropriately. Please remember to quote the above reference
number in any future communications.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [2][email address].

Yours sincerely,

Freedom of Information
Communications
Office of the Chairs, Chief Executive Officer and Chief Operating Officer

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [3][email address]

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Dear Max Colbert,  

Thank you for your Freedom of Information (FOI) request dated 15 June 2022
received by NHS North Of England Commissioning Support Unit. Please accept
our apologies for the delay in responding to your request.

Your exact request was:

“Dear North East and North Cumbria Integrated Care System,

I'm writing to you under the Freedom of Information Act (2000) to ask that
you please disclose to me details of the shared care records created under
your ICB (I'm aware that as this is a transitional process, that in some
instances trusts or CCGs have been copied into this Email, as it's not
entirely clear the status of establishment of all, hence my reason for
doing so.

My questions:

1. how many of the ICS/ICBs are created already, and operational / is
yours

2. How many / has yours created shared care records?

3. Who were the systems that these records sit on created by, as in which
third party software provider (for instance, Graphnet)

4. Who creates the Shared Care Records themselves, ie GPs, Hospitals,
Social Care Providers (if so, please name them for your area).

5. Who, outside of the NHS has access to them? For instance; DwP,
Immigration, Local Councils, GPs, the local Police, Social Care, or
private health providers (if so, this last question is in two parts -
firstly a confirmation or denial that this is or is not the case - then a
list of the private providers you work with please).

6. How do people opt out of this if they want to?

7. How have people been told they can opt out, as in, by Email, Phone,
leaflet in local GP surgery. and what % of people that your ICB (or
relevant body) covered have been informed directly about this
restructuring or their records, and to stress, how have they been most
importantly - please list any and all initiatives for this.

8. How many opt outs have there been?

9. Is awareness for the ShCRs being done at any point on a national level,
or as stated above, purely through brochures inside local clinics - please
explain any national drive there is to inform people of this new  set of
decisions, and what the response has been to it (ie both the methods
people have responded by, and amount of people who have responded)”

NHS England holds some information in relation to your request.

It may help if we first explain that NHS England is not the same as ‘the
NHS in England’. The NHS in England is not a single organisation but is
made up of a range of organisations such as Hospitals, Integrated Care
Boards (ICBs) formerly Clinical Commissioning Groups (CCGs) and Ambulance
Trusts. NHS England is responsible for commissioning primary care services
such as GP and dental surgeries, as well as some specialised secondary
care services. Therefore, any recorded information NHS England may be able
to provide in response to an FOI request will generally relate to the
services NHS England commissions.

Integrated Care Boards (ICBs) came into existence on 01 July 2022 and were
not active at the time of your request was received. Although many
functions will have been set up and in place prior to this date as
Clinical Commissioning Groups (CCGs).  

ICBs are bodies in their own right. As such, you may wish to redirect your
enquiry to individual/specific ICBs. You can find ICB contact information
on the NHS website [1]available here.

NHS England holds some information in relation to your request. However,
as the information held is in the public domain, we will under Section 21
of the FOI Act (information accessible to the applicant by other means)
refer you to the published source:

[2]Integrated Health and Care: Shared Care Records - Information
Governance Framework

[3]Integrated Care Boards in England

We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:

NHS England
PO Box 16738
REDDITCH
B97 9PT

Email: [4][email address]

Please quote the reference number FOI- 2206-1778705 in any future
communications.

If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at:

The Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Email: [5][email address]  
Website: [6]www.ico.org.uk

Please note there is no charge for making an appeal.

Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.

Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England regarding Freedom of
Information (FOI) requests, enquiries or complaints we ask these are sent
directly to NHS England’s customer contact centre. This is to ensure all
communications are progressed correctly. Their postal address, telephone
number and email details are as follows: PO Box 16738, Redditch, B97 9PT;
0300 3 11 22 33, [7][email address].

Yours sincerely,

Freedom of Information
Corporate Communications Team
Transformation and Corporate Operations Directorate

NHS England
PO Box 16738
REDDITCH
B97 9PT

Tel: 0300 311 22 33
Email: [email address]

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