Dear West Mercia Police,

I am writing to obtain documents and emails pertaining to the Shanaz Network.

A report (https://www.west-midlands.police.uk/wmpe...) indicated that Shanaz operated in the across the UK, and that a national guidance document on Shanaz was created and distributed to all police forces. This was a 'best practice' document. A previous request (https://www.whatdotheyknow.com/request/p...) indicated that persons working on Shanaz used their own force's computers and systems, and not a centralised one.

Please send me a copy of this document, and any documents related to the Shanaz network held on your computers.

The article also indicated that regular reports were sent regarding Shanaz.

Please send me a copy of any reports sent or received regarding the Shanaz network.

Yours faithfully,

Sam Andrews

Information Compliance, West Mercia Police

 
Dear Sir or Madam
 
FREEDOM OF INFORMATION REQUEST REFERENCE NO: 12745
 
I write in connection with your request for West Mercia Police information
which was dated and received on 10th October 2019.
 
Your request will now be considered in accordance with the Freedom of
Information Act 2000 (the Act). 
 
Please note that due to an unprecedented number of requests being received
for subject access and FOI, for the foreseeable future requests are now
being triaged and addressed in the following order; Subject Access
requests and then FOI requests.  Every effort will be made to meet our
statutory timescales for responses, subject to the information not being
exempt or containing a reference to a third party. and we ask for your
understanding.
We will aim to provide the information within 20 working days as required
by the Freedom of Information Act.
 
There may be a fee payable for the retrieval, collation and provision of
the information you request.  If this is the case you will be informed and
the 20 working day timescale will be suspended until we receive payment
from you. If you chose not to make payment then your request will remain
unanswered.
 
Some requests may also require either full or partial transference to
another public authority in order to answer your query in the fullest
possible way. Again, you will be informed if this is the case.
 
Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.
 
 
Yours sincerely
 
 
Information Compliance Administrator
Information Compliance Unit
Warwickshire Police & West Mercia Police
P O Box 55
Hindlip  WR3 8SP
 
DD 01905 331545 (Ext. 2545)
 
 

Dear Information Compliance,

This response is now delayed.

Yours sincerely,

Sam Andrews

Information Compliance, West Mercia Police

Dear Sir or Madam

FREEDOM OF INFORMATION REQUEST REFERENCE NO: 12745

I write in connection with your request for information received on 10th October 2019.

I regret to inform you that West Mercia Police has not been able to complete its response to your request within the 20 working days .
Please accept my apologies for any inconvenience caused. Every effort will be made to ensure an appropriate response will be made as soon as possible.
Please would you advise us if this information is no longer required
Your attention is drawn to the below which details your right of complaint.
Should you have any further enquiries concerning this matter, please write or telephone the Information Compliance Unit quoting the reference number above.

Yours sincerely

Information Compliance Unit
West Mercia Police
PO Box 55
Hindlip
Worcester
WR3 8SP
01905 331545 / 331565

West Mercia Police in complying with their statutory duty under sections 1 and 11 of the Freedom of Information Act 2000 to release the enclosed information will not breach the Copyright, Designs and Patents Act 1988. However, the rights of the copyright owner of the enclosed information will continue to be protected by law. Applications for the copyright owner's written permission to reproduce any part of the attached information should be addressed to The Force Solicitor, West Mercia Police Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.
COMPLAINT RIGHTS
Are you unhappy with how your request has been handled or do you think the decision is incorrect?
You have the right to require West Mercia Police (WMP) to review their decision.
Prior to lodging a formal complaint you are welcome and encouraged to discuss the decision with the person that dealt with your request.
Ask to have the decision looked at again -
The quickest and easiest way to have the decision looked at again is to contact the person named at the end of your decision letter.
That person will be able to discuss the decision, explain any issues and assist with any problems.
Complaint
If you are dissatisfied with the handling procedures or the decision of WMP made under the Freedom of Information Act 2000 (the Act) regarding access to information, you can lodge a complaint with WMP to have the decision reviewed. WMP must be notified of your intention to complain within 20 working days of the date of its response to your Freedom of Information request. Complaints should be made in writing and addressed to:
West Mercia Police Headquarters
Information Compliance Unit
Hindlip Hall
Hindlip
PO Box 55
Worcester
WR3 8SP
or
Email: [West Mercia Police request email]
In all possible circumstances, WMP will aim to respond to your complaint within 20 working days.
The Information Commissioner
After lodging a complaint with WMP if you are still dissatisfied with the decision you may make application to the Information Commissioner for a decision on whether the request for information has been dealt with in accordance with the requirements of the Act.
For information on how to make application to the Information Commissioner please visit their website at https://ico.org.uk/ Alternatively, phone or write to:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Phone: 0303 123 1113 (local rate or 01625 545745 if you prefer to use a national rate number
Fax: 01625 524510

show quoted sections

Dear West Mercia Police,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of West Mercia Police's handling of my FOI request 'Shanaz project'.

This request is now long overdue.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

Sam Andrews

Information Compliance, West Mercia Police

Dear Mr Andrews,

 

FREEDOM OF INFORMATION REQUEST REFERENCE NO:  West Mercia Police 12745 –
Internal review

 

I acknowledge receipt of your email of 18 February 2020 requesting an
internal review of your FOI request.

 

You will receive a response within 20 working days unless there are
exceptional circumstances.

 

Should you have any further enquiries concerning this matter, please
contact the Information Compliance Unit quoting the reference number
above.

 

Kind regards,

 

David

 

David COLE (C60405), Supervisor – Information Compliance Unit

West Mercia Police

Tel 101 x7772785

Email [1][West Mercia Police request email]

Post Information Compliance Unit, PO Box 55, West Mercia Police
Headquarters, Hindlip Hall, Worcester, WR3 8SP

[2]www.westmercia.police.uk

 

 

West Mercia Police in complying with their statutory duty under sections 1
and 11 of the Freedom of Information Act 2000 to release the enclosed
information will not breach the Copyright, Designs and Patents Act 1988. 
However, the rights of the copyright owner of the enclosed information
will continue to be protected by law.  Applications for the copyright
owner’s written permission to reproduce any part of the attached
information should be addressed to The Force Solicitor, West Mercia Police
Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?  You have the right to require West Mercia Police
(WMP) to review their decision.

 

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the person that dealt with your request.

 

Ask to have the decision looked at again.  The quickest and easiest way to
have the decision looked at again is to telephone the person named at the
end of your decision letter.  That person will be able to discuss the
decision, explain any issues and assist with any problems.

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
WMP made under the Freedom of Information Act 2000 (the Act) regarding
access to information, you can lodge a complaint with WMP to have the
decision reviewed.  WMP must be notified of your intention to complain
within 20 working days of the date of its response to your Freedom of
Information request.  Complaints should be made in writing and addressed
to:

 

Information Compliance Unit

West Mercia Police Headquarters

PO Box 55

Hindlip Hall

Hindlip

Worcester

WR3 8SP

 

Alternatively, you can email [3][West Mercia Police request email]

 

In all possible circumstances, WMP will aim to respond to your complaint
within 20 working days.

 

The Information Commissioner

 

If after lodging a complaint with WMP you are still dissatisfied with the
decision, you may make application to the Information Commissioner (ICO)
for a decision on whether the request for information has been dealt with
in accordance with the requirements of the Act.

 

For information on how to make application to the Information Commissioner
please visit their [4]website.  Alternatively, you can contact the ICO in
writing or via phone:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel:  0303 123 1113 (local rate) or 01625 545745 (national rate)

Fax:  01625 524 510

 

show quoted sections

Information Compliance, West Mercia Police

5 Attachments

Dear Mr Andrews,

 

FREEDOM OF INFORMATION REQUEST REFERENCE NOs: West Mercia Police 12745 &
Warwickshire Police 12746

 

I write in connection with your request for information which was received
on 10 October 2019.  Please find below the response to your request:

 

I am writing to obtain documents and emails pertaining to the Shanaz
Network.

 

A report (https://www.west-midlands.police.uk/wmpe...) indicated that
Shanaz operated in the across the UK, and that a national guidance
document on Shanaz was created and distributed to all police forces. This
was a 'best practice' document. A previous request
(https://www.whatdotheyknow.com/request/p...) indicated that
persons working on Shanaz used their own force's computers and systems,
and not a centralised one.

 

Please send me a copy of this document, and any documents related to the
Shanaz network held on your computers.

 

The article also indicated that regular reports were sent regarding
Shanaz.

 

Please send me a copy of any reports sent or received regarding the Shanaz
network.            

 

Reply

 

I apologise for the late response.  This reply applies to both West Mercia
Police and Warwickshire Police.

 

Both forces hold the attached information in relation to your request.

 

Some information has been exempted in accordance with the below.

 

Your request for information has been considered in accordance with the
Freedom of Information Act 2000 (“the Act”), and I am not obliged to
provide the full information requested.

 

The following partial exemption is applicable to the information
requested:

 

·         S.40 – Personal Information

 

S.40(2) is an absolute exemption which does not require me to evidence the
harm that disclosure would cause and does not require consideration of a
public interest test in justification of its use.

 

This exemption is engaged where disclosure of information relates to
personal data of a third party or could lead to the identification of an
individual, either from that information alone or combined with other
information from within the Police Service or public domain.  In this
case, the information you are requesting is personal data of a third
party.

 

Such a disclosure would breach an individual’s rights under the Data
Protection Act 2018, in particular Article 5(1) of the GDPR which states
that personal data shall be processed lawfully, fairly and in a
transparent manner in relation to the data subject.  Such a disclosure
would also be likely to breach s.8 Human Rights Act 1998 which states that
everyone has the right to respect for his private and family life, his
home and his correspondence.

 

In accordance with s.17 of the Act, this acts as a partial Refusal Notice.

 

 

Your attention is drawn to the below which details your right of
complaint.

 

Should you have any further enquiries concerning this matter, please write
or telephone the Information Compliance Unit quoting the reference number
above.

 

Yours sincerely,

 

David

 

David COLE (C60405), Supervisor – Information Compliance Unit

Warwickshire Police & West Mercia Police

Tel 101 x7772785

Email [1][West Mercia Police request email]

Post Information Compliance Unit, PO Box 55, West Mercia Police
Headquarters, Hindlip Hall, Worcester, WR3 8SP

[2]www.warwickshire.police.uk

[3]www.westmercia.police.uk

 

West Mercia Police in complying with their statutory duty under sections 1
and 11 of the Freedom of Information Act 2000 to release the enclosed
information will not breach the Copyright, Designs and Patents Act 1988. 
However, the rights of the copyright owner of the enclosed information
will continue to be protected by law.  Applications for the copyright
owner’s written permission to reproduce any part of the attached
information should be addressed to The Force Solicitor, West Mercia Police
Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?  You have the right to require West Mercia Police
(WMP) to review their decision.

 

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the person that dealt with your request.

 

Ask to have the decision looked at again.  The quickest and easiest way to
have the decision looked at again is to telephone the person named at the
end of your decision letter.  That person will be able to discuss the
decision, explain any issues and assist with any problems.

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
WMP made under the Freedom of Information Act 2000 (the Act) regarding
access to information, you can lodge a complaint with WMP to have the
decision reviewed.  WMP must be notified of your intention to complain
within 20 working days of the date of its response to your Freedom of
Information request.  Complaints should be made in writing and addressed
to:

 

Information Compliance Unit

West Mercia Police Headquarters

PO Box 55

Hindlip Hall

Hindlip

Worcester

WR3 8SP

 

Alternatively, you can email [4][West Mercia Police request email]

 

In all possible circumstances, WMP will aim to respond to your complaint
within 20 working days.

 

The Information Commissioner

 

If after lodging a complaint with WMP you are still dissatisfied with the
decision, you may make application to the Information Commissioner (ICO)
for a decision on whether the request for information has been dealt with
in accordance with the requirements of the Act.

 

For information on how to make application to the Information Commissioner
please visit their [5]website.  Alternatively, you can contact the ICO in
writing or via phone:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel:  0303 123 1113 (local rate) or 01625 545745 (national rate)

Fax:  01625 524 510

References

Visible links
1. mailto:[West Mercia Police request email]
2. http://www.warwickshire.police.uk/
3. http://www.westmercia.police.uk/
4. mailto:[West Mercia Police request email]
5. https://ico.org.uk/

Information Compliance, West Mercia Police

Dear Mr Andrews,

 

FREEDOM OF INFORMATION REQUEST REFERENCE NOs:  12745 – Internal review

 

I write further to your email of 18 February 2020 requesting an internal
review of your FOI request.

 

Request for internal review

 

You have sought an internal review of the way your request has been
handled.

 

Decision of internal review

 

I uphold your request for an internal review.

 

A response has now been sent to you.

 

I apologise that you did not receive a response to your request for
information within 20 working days as stipulated by the Freedom of
Information Act 2000 (“The Act”).  We have been dealing with an
unprecedented number of requests which we have been working through as
quickly as possible.

 

I hope that this now answers your request for information in full.  Should
you have any further queries concerning this matter, please contact the
Information Compliance Unit quoting the reference number above.

 

If you remain unsatisfied with the outcome of this internal review you
have the right to apply to the Information Commissioner.  Their contact
details are outlined below.

 

 

Kind regards,

 

David

 

David COLE (C60405), Supervisor – Information Compliance Unit

West Mercia Police

Tel 101 x7772785

Email [1][West Mercia Police request email]

Post Information Compliance Unit, PO Box 55, West Mercia Police
Headquarters, Hindlip Hall, Worcester, WR3 8SP

[2]www.westmercia.police.uk

 

 

The Information Commissioner

 

If after lodging a complaint with WMP you are still dissatisfied with the
decision, you may make application to the Information Commissioner (ICO)
for a decision on whether the request for information has been dealt with
in accordance with the requirements of the Act.

 

For information on how to make application to the Information Commissioner
please visit their [3]website.  Alternatively, you can contact the ICO in
writing or via phone:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel:  0303 123 1113 (local rate) or 01625 545745 (national rate)

Fax:  01625 524 510

 

 

From: Information Compliance
Sent: 24 February 2020 13:43
To: 'Sam Andrews' <[FOI #610719 email]>
Subject: FREEDOM OF INFORMATION REQUEST REFERENCE NO: West Mercia Police
12745 – Internal review

 

Dear Mr Andrews,

 

FREEDOM OF INFORMATION REQUEST REFERENCE NO:  West Mercia Police 12745 –
Internal review

 

I acknowledge receipt of your email of 18 February 2020 requesting an
internal review of your FOI request.

 

You will receive a response within 20 working days unless there are
exceptional circumstances.

 

Should you have any further enquiries concerning this matter, please
contact the Information Compliance Unit quoting the reference number
above.

 

Kind regards,

 

David

 

David COLE (C60405), Supervisor – Information Compliance Unit

West Mercia Police

Tel 101 x7772785

Email [4][West Mercia Police request email]

Post Information Compliance Unit, PO Box 55, West Mercia Police
Headquarters, Hindlip Hall, Worcester, WR3 8SP

[5]www.westmercia.police.uk

 

 

West Mercia Police in complying with their statutory duty under sections 1
and 11 of the Freedom of Information Act 2000 to release the enclosed
information will not breach the Copyright, Designs and Patents Act 1988. 
However, the rights of the copyright owner of the enclosed information
will continue to be protected by law.  Applications for the copyright
owner’s written permission to reproduce any part of the attached
information should be addressed to The Force Solicitor, West Mercia Police
Headquarters, PO Box 55, Hindlip, Worcester, WR3 8SP.

 

COMPLAINT RIGHTS

 

Are you unhappy with how your request has been handled or do you think the
decision is incorrect?  You have the right to require West Mercia Police
(WMP) to review their decision.

 

Prior to lodging a formal complaint you are welcome and encouraged to
discuss the decision with the person that dealt with your request.

 

Ask to have the decision looked at again.  The quickest and easiest way to
have the decision looked at again is to telephone the person named at the
end of your decision letter.  That person will be able to discuss the
decision, explain any issues and assist with any problems.

 

Complaint

 

If you are dissatisfied with the handling procedures or the decision of
WMP made under the Freedom of Information Act 2000 (the Act) regarding
access to information, you can lodge a complaint with WMP to have the
decision reviewed.  WMP must be notified of your intention to complain
within 20 working days of the date of its response to your Freedom of
Information request.  Complaints should be made in writing and addressed
to:

 

Information Compliance Unit

West Mercia Police Headquarters

PO Box 55

Hindlip Hall

Hindlip

Worcester

WR3 8SP

 

Alternatively, you can email [6][West Mercia Police request email]

 

In all possible circumstances, WMP will aim to respond to your complaint
within 20 working days.

 

The Information Commissioner

 

If after lodging a complaint with WMP you are still dissatisfied with the
decision, you may make application to the Information Commissioner (ICO)
for a decision on whether the request for information has been dealt with
in accordance with the requirements of the Act.

 

For information on how to make application to the Information Commissioner
please visit their [7]website.  Alternatively, you can contact the ICO in
writing or via phone:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel:  0303 123 1113 (local rate) or 01625 545745 (national rate)

Fax:  01625 524 510

 

show quoted sections