Sewerage getting into streams rivers and lakes

Neil Jones made this Environmental Information Regulations request to Water Plus Limited
You only have a right in law to access information about the environment from this authority This request has been closed to new correspondence. Contact us if you think it should be reopened.

Water Plus Limited did not have the information requested.

Neil Jones
Delivered

Dear Water Plus Limited,
Do you keep records from the last ten years of the number of times sewerage has been leaked or else dumped into rivers and lakes in the Lake District, for example by storm overflow and are these numbers increasing.
Thankyou

Yours faithfully,

Neil Jones

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Water Plus Limited

3 Attachments

[1]Waterplus
Thank you for getting in touch with us.

We're currently receiving a high volume of customer contact, so it may
take up to 10 working days to reply - the team are working hard to get
back to you as soon as we can.

If you are contacting us in relation to a complaint a member of our
dedicated team will be in touch with you shortly.

In the meantime, you may be able to use your online MyAccount to help you
today. In MyAccount you can view and pay your bills, check your account
balance, submit meter readings, set up a Direct Debit, update your account
details and more. You can log in, or register for MyAccount at
[2]water-plus.co.uk.

the Water Plus Team.
© Water Plus 2017. Water Plus Group Limited (Company Number 10012579)
Water Plus Limited (Company Number 04141390) and Water Plus Select Limited
(Company Number 03511659), Registered Office: Water Plus, South Court,
Riverside Park, Campbell Road, Stoke-On-Trent, ST4 4DA.

Water Plus Group Limited (registered number 10012579) and its
subsidiaries, Water Plus Select Limited (registered number 03511659), and
Water Plus Limited (registered number 04141390) are all limited companies
registered in England and Wales with their registered offices at Water
Plus, South Court, Riverside Park, Campbell Road, Stoke-on-Trent, ST4 4DA

The information contained in this e-mail (including any attachments) is
not contractually binding on its own, and is intended only for the
individual to whom it is addressed. It may contain legally privileged or
confidential information or otherwise be exempt from disclosure. If you
have received this message in error or there are any problems, please
notify the sender immediately and delete the message from your computer.
You must not use, disclose, copy or alter this message for any
unauthorised purpose. Neither Water Plus Limited nor any of its
subsidiaries will be liable for any direct, special, indirect or
consequential damages as a result of any virus being passed on, or arising
from the alteration of the contents of this message by a third party.
Water Plus Limited and its subsidiaries reserve the right to monitor email
communications in accordance with applicable law and regulations.

References

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2. https://water-plus.co.uk/

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Water Plus Limited

 

Dear Neil,

 

Our ref: WP-0002873941

 

Supply address: n/a

 

Thank you for getting in touch by email on 03 May 2023 about your account
query. Unfortunately, we do not keep records of the sewerage used/ that
has been dumped. You can try to call Severn Trent Network number on 0800
783 4444.

 

[1]Log in to your MyAccount - MyAccount is how to keep track of your
account. You can view, print and download all your bills, make payments,
set up and amend Direct Debits, send meter readings and more, all at any
time that's best for you. If you're not already using MyAccount, please
set yours up at [2]water-plus.co.uk/register.

Need more help? -  then please get in touch with us by:

Your MyAccount:   using the contact us page

Email:                      [Water Plus Limited request email]

Tel:                          0345 072 6072

Our office is open 8.30am to 5.30pm, Monday to Friday, except bank
holidays.

 

Kind regards

 

Olivia

Sheffield
Customer Service Advisor

Water Plus Group Limited (registered number 10012579) and its
subsidiaries, Water Plus Select Limited (registered number 03511659), and
Water Plus Limited (registered number 04141390) are all limited companies
registered in England and Wales with their registered offices at Water
Plus, South Court, Riverside Park, Campbell Road, Stoke-on-Trent, ST4 4DA

The information contained in this e-mail (including any attachments) is
not contractually binding on its own, and is intended only for the
individual to whom it is addressed. It may contain legally privileged or
confidential information or otherwise be exempt from disclosure. If you
have received this message in error or there are any problems, please
notify the sender immediately and delete the message from your computer.
You must not use, disclose, copy or alter this message for any
unauthorised purpose. Neither Water Plus Limited nor any of its
subsidiaries will be liable for any direct, special, indirect or
consequential damages as a result of any virus being passed on, or arising
from the alteration of the contents of this message by a third party.
Water Plus Limited and its subsidiaries reserve the right to monitor email
communications in accordance with applicable law and regulations.

References

Visible links
1. file:///C:/Users/Tim.Sewell/Downloads/water-plus.co.uk/myaccount
2. http://www.water-plus.co.uk/register

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