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Sewer overflow into the River Stour

David Bagnall made this Freedom of Information request to Environment Agency

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Dear Environment Agency,

Please can you provide any details of incidents where yourselves expressed concern of sewer overflow into the River Stour in Kedington Suffolk.

In addition can you provide details of incidents where sewerage has overflowed into the River Stour, and what action was taken to mitigate this,again in Kedington Suffolk.

For both classes of incident can you please indicate the reason for the overflow - heavy rain etc.

If you could include details of records dating back to 2000 if possible.

Yours faithfully,

David Bagnall

Enquiries, Unit, Environment Agency

5 Attachments

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Enquiries, Unit, Environment Agency

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Dear David,

 

I have passed your e-mail to the local customer team who will deal with
your request.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority must respond to requests for information
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Please quote your enquiry reference 190529/msr03 in any correspondence
with us regarding this matter.  

 

Customers and Engagement
Environment Agency
East Anglia Area
Iceni House
Cobham Road
IPSWICH
IP3 9JD

 

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show quoted sections

Enquiries_EastAnglia, Environment Agency

6 Attachments

Dear Mr Bagnall,

 

Thank you for your enquiry of 24 May.

 

We are now processing your enquiry and will supply the information you
have requested as soon as possible.  This will be no later than 24 June,
which is in accordance with the Freedom of Information Act (2000) and the
Environmental Information Regulations (2004). 

 

If we can be of further help, please do contact us quoting the reference
number in the title of this email.

 

Kind regards,

 

Jon

 

 

Jon Jarratt
Customers & Engagement Officer, East Anglia
Environment Agency | Iceni House, Cobham Road, Ipswich, IP3 9JD

 

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Dear Enquiries_EastAnglia,

The law requires you to provide a reply to my request by the 24th June - you have missed this deadline - so I require an explanation as to why this is.

Yours sincerely,

David Bagnall

Enquiries_EastAnglia, Environment Agency

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how we will process your personal information can be found in our Personal
Information Charter:
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Kind Regards

 

Customers and Engagement Team

 

East Anglia Area

Direct Dial: 020302 55472

Email : enquiries_EastAnglia[4]@environment-agency.gov.uk

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Enquiries_EastAnglia, Environment Agency

Dear Sir/Madam

  

Thank you for contacting the Customers and Engagement Team for East Anglia
Area.

 

We have received your enquiry and will supply the information/ data you
have requested as soon as possible. 

 

If your request is a general enquiry we will respond to you as soon as
possible within the next 10 working days.

 

The Freedom of Information Act and Environmental Information Regulations
state that a public authority such as ourselves must respond to requests
for information within 20 working days.  We will try our very best to meet
this commitment.

 

You may wish to look at [1]https://data.gov.uk/ to see if the data you
have requested is available for you online.

 

For further information on what you can expect from us and our full
service commitment to you, please click this link;
[2]https://www.gov.uk/government/publicatio...

 

If you have provided any personal information (also called personal data)
in your enquiry, the Environment Agency will follow all applicable UK and
EU data protection laws in how we treat it. We may use your information to
help you with your enquiry, if necessary. More details on your rights and
how we will process your personal information can be found in our Personal
Information Charter:
[3]https://www.gov.uk/government/organisati...

 

Kind Regards

 

Customers and Engagement Team

 

East Anglia Area

Direct Dial: 020302 55472

Email : enquiries_EastAnglia[4]@environment-agency.gov.uk

 

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Enquiries_EastAnglia, Environment Agency

6 Attachments

Dear Mr Bagnall

 

I refer to your enquiry of 24^th May.

 

Please accept our sincere apologies as our enquiries are taking longer
than anticipated.  We are still gathering your information and regrettably
we are unable to meet the response date of 24^th June as previously
advised.

 

Our technical teams are aware that this request is late and I have asked
them to treat it as a priority.

 

As soon our technical teams can send us the information we will send it to
you straight away and if we can be of further help, please do contact us
quoting the reference number EAn/2019/12982.

Kind regards

Tom Porter
Customers & Engagement Officer, Customers & Engagement Team, East Anglia
Area
Environment Agency | Bromholme Lane, Brampton, Huntingdon,
Cambridgeshire, PE28 4NE

Environment Agency | Iceni House, Cobham Road, Ipswich IP3 9JD

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Enquiries_EastAnglia, Environment Agency

7 Attachments

Dear Mr Bagnall,

 

Thank you for your enquiry about the River Stour at Kedington.     
                          .

 

We respond to requests under the Freedom of Information Act 2000 and
Environmental Information Regulations 2004.

 

Please find attached the information you requested. Please refer to the
Open Government Licence available here:
[1]http://www.nationalarchives.gov.uk/doc/o...
explains the permitted use of this information.

 

Please get in touch if you have any further queries or contact us within
two months if you would like us to review the information we have sent.

Regards,

Jon Jarratt

 

 

Jon Jarratt
Customers & Engagement Officer, East Anglia
Environment Agency | Iceni House, Cobham Road, Ipswich, IP3 9JD

 

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