Sewage Flooding in Radley Parish

Priscilla Dudding made this Environmental Information Regulations request to Thames Water
You only have a right in law to access information about the environment from this authority

The request was successful.

Priscilla Dudding

Dear Thames Water,

I would be grateful for information from the Sewage Flooding History Database itemising incidents in Radley Parish since 2010, showing the approximate location and detail of incident, severity and reason as provided to OFWAT. I understand that any personal information cannot be made available.

Thank you

Yours faithfully,

Priscilla Dudding

EIR Requests, Thames Water

Thank you for contacting Thames Water.  This inbox is for EIR requests
which we aim to respond to within 20 working days.  We may contact you
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Thames Water Limited (company number 2366623) and Thames Water Utilities
Limited (company number 2366661) are companies registered in England and
Wales, both are registered at Clearwater Court, Vastern Road, Reading,
Berkshire RG1 8DB. This email is confidential and is intended only for the
use of the person it was sent to. Any views or opinions in this email are
those of the author and don’t necessarily represent those of Thames Water
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Paul Bridgens, Thames Water

Dear Ms Dudding

Thank you for your recent request.

In order to help us with your request, we need specific postcodes or road names in order to be able to search for this information.

Please note that this request cannot be processed until we receive this clarification, and that the 20 day working timescale in which to respond to you will commence once this has been received.

Many thanks.

Regards.

Paul Bridgens
Data Protection Advisor
Group Legal and Data Protection Team
M 07747641788 x 41788
[email address]
Walnut Court, Kembrey Park, Swindon SN38 6TW

show quoted sections

Priscilla Dudding

Dear Paul Bridgens,

The postcodes for which we would like information are:
OX14 2LE; OX14 2LL; OX14 2LB; OX14 2LF; OX14 2LH; OX14 2LD; OX14 2LA; OX14 2LJ; OX14 2JZ; OX14 2JU; OX14 2JR; OX14 2JY; OX14 2JX; OX14 2JP; OX14 2JT;OX14 2SL; OX1 5RP; OX1 5RW.

Thank you.

Yours sincerely,

Priscilla Dudding

EIR Requests, Thames Water

1 Attachment

Thames Water Utilities Limited
EIR Requests
Clearwater Court
Vastern Road
Reading
Berkshire
RG1 8DB

Telephone:  0800 0093805
Email: [1][email address

29 November 2019

Our Ref: EIR-19-20-194

Environmental Information Request
Dear Ms Dudding,

 

Thank you for your environmental information request. Please find our
response to your questions below.

 

I would be grateful for information from the Sewage Flooding History
Database itemising incidents in Radley Parish since 2010, showing the
approximate location and detail of incident, severity and reason as
provided to OFWAT.  I understand that any personal information cannot be
made available.

Our Response

 

Please find a list of incidents recorded on Sewage Flooding History
Database since November 2009 for the specified postcodes on the attached
xlsx document titled: EIR 19-20-194 Sewage Flooding History 01.11.2009 –
08.11.2019.

 

Internal Review

If you feel that we have not dealt with your request for environmental
information properly, you can ask us to reconsider our response. Your
complaint must be made in writing and will need to be made no later than
40 working days after you receive our original response.

 

We will carry out an ‘Internal review’ of your complaint to decide whether
we have complied with the requirements set out in the Environmental
Information Regulations 2004. We will inform you of the outcome of our
internal review as soon as possible, and no later than 40 working days
after receiving the complaint.

 

Disclaimer:

 

The information provided with this letter is taken from the information we
hold on our records as at the date indicated. We cannot guarantee the
accuracy of this information and it should not be relied on for any
purpose.

 

Under the Regulations, Thames Water has a duty to individuals requesting
information to make that information available on request and in the
format requested, and must comply with this duty, unless one of the
exceptions contained within the Regulations applies.

 

On this occasion, as the time (chargeable under our published charging
regime) taken to prepare the response has fallen under our minimum limit
for charging, we have waived the fee; We reserve the right to charge in
accordance with the fees published on our web site for any future
requests.

 

For more information about our interim charges scheme please click
[2]here.

 

Should you have any questions, please don’t hesitate to contact me.

 

Yours sincerely,

 

 

 

Paul Bridgens

Data Protection Advisor

Group Legal & Data Protection Tean

 

 

Attachment:

 

·         EIR 19-20-194 Sewage Flooding History 01.11.2009 – 08.11.2019.

 

 

 

 

Visit us online www.thameswater.co.uk , follow us on twitter
www.twitter.com/thameswater or find us on www.facebook.com/thameswater.
We’re happy to help you 24/7.

Thames Water Limited (company number 2366623) and Thames Water Utilities
Limited (company number 2366661) are companies registered in England and
Wales, both are registered at Clearwater Court, Vastern Road, Reading,
Berkshire RG1 8DB. This email is confidential and is intended only for the
use of the person it was sent to. Any views or opinions in this email are
those of the author and don’t necessarily represent those of Thames Water
Limited or its subsidiaries. If you aren’t the intended recipient of this
email, please don’t copy, use, forward or disclose its contents to any
other person – please destroy and delete the message and any attachments
from your system.

References

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1. mailto:[email address]
2. https://corporate.thameswater.co.uk/abou...