Service support contracts

Anonymous User made this Freedom of Information request to Brighton and Hove City Council This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Please provide me with the following information – in relation to Assisted Living and Sheltered Housing:

1. The name of the company providing your Service Support contracts for the following systems:
a. Warden Call Systems
b. Dispersed Alarms
c. Central Control Systems

2. When does the contract for the above contracts expire?

3. The name of the officer responsible for the contract supervision.

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Brighton and Hove City Council

Please provide me with the following information – in relation to Assisted Living and Sheltered Housing:

1. The name of the company providing your Service Support contracts for the following systems:
a. Warden Call Systems- The contract for our warden call systems is with Appello
b. Dispersed Alarms- Some residents are provided with portable pendants- these do not count as dispersed alarms. They only activate the alarm within the flat.
c. Central Control Systems- The central alarms are managed by Care Link Plus (out of hours call handling)


2. When does the contract for the above contracts expire?

a. Warden Call Systems- The contract is for four years from Jan 2015 (with potential to extend up to eight years).
b. Dispersed Alarms- There are no dispersed alarm systems
c. Central Control Systems- April 2016

3. The name of the officer responsible for the contract supervision.

a. Warden Call Systems- Chris Barber
b. Dispersed Alarms- There are no dispersed alarm systems
c. Central Control Systems- Joel Caines

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