Service providers and PII

Gabby Dunne made this Freedom of Information request to Bradford City Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Bradford City Council,

1. Do you use an external IT service provider/Managed Service Provider (MSP)?
- Yes
- No

2. Does your provider/MSP serve as a processor of your Personally Identifiable Information (PII)?
- Yes
- No

If No, thank you for your time.
If Yes, please see below:

3. Does your contract/Service Level Agreement (SLA) with the provider(s) have clear provisions for the allocation of responsibilities in the event of a data breach?
- Yes
- No

4. Have you revisited your original contract(s) to ensure compliance with the General Data Protection Regulation (GDPR)?
- Yes
- No

5. Does the contract/SLA define the time frame in which a security breach at the provider must be reported to you?
- Yes
- No

6. Do you have policies in place for privileged account management?
- Yes
- No

7. Has your service provider/MSP suffered a data breach involving your organisation’s PII in the last 12 months?
- Yes
- No

8. If yes, how long did it take for them to notify you?
- <30 minutes
- 31 mins – 1 day
- 1 – 2 days
- 2 – 3 days
- More than 3 days

Yours faithfully,

Gabby Dunne

Freedom of Information, Bradford City Council

Thank you for submitted your request under the terms of the Freedom Of
Information Act and Environmental Information Regulation 2004. This matter
is now receiving our attention and we aim to have a response out to you
within the period of 20 working days allowed for disclosure.
If you have submitted your request under the Data Protection Act (Subject
Assess Request) we aim to have a response to you within 1 month.

 

Bradford Council is registered with the Information Commissioners Office
(ICO) under the provisions of the Data Protection Act 2018.  If you would
like further information please click on the following link:
[1]https://www.bradford.gov.uk/open-data/da...

 
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References

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1. https://www.bradford.gov.uk/open-data/da...

Freedom of Information, Bradford City Council

Dear Ms Dunne,

Thank you for your request submitted under the terms of the Freedom of Information Act 2000. This matter is now receiving our attention and we aim to have a response out to you by 13 August 2018 within the period of 20 working days allowed for disclosure.

You will be informed in advance if there is a charge for supplying copies of the information. We will also provide an explanation if any information is not released to you. If the requested information contains references to any third parties, we may need to consult with them before deciding whether or not to release the information.

Should you have any queries regarding your request, please feel free to contact us at [Bradford City Council request email] quoting the reference: FOI-Jul77

Yours sincerely

Richard Hanson

Information Governance Administrator
City of Bradford Metropolitan District Council – Department of Corporate Resources
1st Floor Britannia House, Hall Ings, Bradford BD1 1HX
Tel: 01274 431322
[mobile number]
For Freedom of Information requests, please visit our website http://www.bradford.gov.uk/foi before you submit a request as you may find the information and data that you want in the data that we already publish in our Publication Scheme.  The Scheme has a significant amount of information which is available to you, without the need for a specific request, and describes how we work and how to obtain information published by our various departments.
This e-mail, and any attachments, may contain Protected or Restricted information and is intended solely for the individual to whom it is addressed. It may contain sensitive or protectively marked material and should be handled accordingly. If this e-mail has been misdirected, please notify the author immediately. If you are not the intended recipient you must not disclose, distribute, copy, print or rely on any of the information contained in it or attached, and all copies must be deleted immedately. Whilst we take reasonable steps to try to identify any software viruses, any attachments to this e-mail may nevertheless contain viruses which our anti-virus software has failed to identify. You should therefore carry out your own anti-virus checks before opening any documents. Bradford Council will not accept any liability for damage caused by computer viruses emanating from any attachment or other document supplied with this e-mail. E-Mails may be subject to recording and / or monitoring in accordance with relevant legislation.

Please consider the environment before printing this email

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Freedom of Information, Bradford City Council

Dear Gabby,

 

Reference no: FOI-Jul77

 

I refer to your request dated 17 July 2018 under the Freedom Of
Information Act asking to supply the following information as shown in
your email below.

 

 

The Council’s response is set out below within the body of your email and
in red.

 

 

In accordance with the Freedom of Information Act, if you are not
satisfied with  the reply to your request you can ask for a review. A
request for a review must be submitted within 40 working days by
contacting [1][Bradford City Council request email] or by writing to Freedom of Information,
Bradford Metropolitan District, 1st Floor, Britannia House,Hall Ings,
Bradford, West Yorkshire, BD1 1HX.

 

If you are still not satisfied with the outcome of the internal review you
have the right of appeal to the Information Commissioner who can be
contacted at: Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 01625 545700   URL: [2]http://www.informationcommissioner.gov.uk

                                                                                                                          

Yours faithfully

 

Richard Hanson

 

Information Governance Administrator
City of Bradford Metropolitan District Council – Department of Corporate
Resources

1st Floor Britannia House, Hall Ings, Bradford BD1 1HX
Tel: 01274 431322

[mobile number]

For Freedom of Information requests, please visit our website
[3]http://www.bradford.gov.uk/foi before you submit a request as you may
find the information and data that you want in the data that we already
publish in our Publication Scheme.  The Scheme has a significant amount of
information which is available to you, without the need for a specific
request, and describes how we work and how to obtain information published
by our various departments.

This e-mail, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly. If this e-mail has been misdirected, please
notify the author immediately. If you are not the intended recipient you
must not disclose, distribute, copy, print or rely on any of the
information contained in it or attached, and all copies must be deleted
immedately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti-virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Bradford Council will not accept any liability for damage
caused by computer viruses emanating from any attachment or other document
supplied with this e-mail. E-Mails may be subject to recording and / or
monitoring in accordance with relevant legislation.
Please consider the environment before printing this email

 

show quoted sections

Dear Richard,

Thank you for your response. Unfortunately the colour red isn't showing up on this system, could you delete the incorrect responses instead?

Many thanks,

Gabby Dunne

Richard Hanson, Bradford City Council

Dear Gabby,

 

I have deleted our replies in red and marked them in black.

 

To be sure, I have replied No to questions 1 and 2 and in doing so there
is no need to go any further according to Q2 stating if No thanks for our
time.

 

I hope you receive this correctly.

 

Yours faithfully

 

Richard Hanson

 

Information Governance Administrator
City of Bradford Metropolitan District Council – Department of Corporate
Resources

1st Floor Britannia House, Hall Ings, Bradford BD1 1HX
Tel: 01274 431322

[mobile number]

For Freedom of Information requests, please visit our website
[1]http://www.bradford.gov.uk/foi before you submit a request as you may
find the information and data that you want in the data that we already
publish in our Publication Scheme.  The Scheme has a significant amount of
information which is available to you, without the need for a specific
request, and describes how we work and how to obtain information published
by our various departments.

This e-mail, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly. If this e-mail has been misdirected, please
notify the author immediately. If you are not the intended recipient you
must not disclose, distribute, copy, print or rely on any of the
information contained in it or attached, and all copies must be deleted
immedately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti-virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Bradford Council will not accept any liability for damage
caused by computer viruses emanating from any attachment or other document
supplied with this e-mail. E-Mails may be subject to recording and / or
monitoring in accordance with relevant legislation.
Please consider the environment before printing this email

 

From: Freedom of Information
Sent: 19 July 2018 11:27
To: '[FOI #497841 email]'
Subject: FOI-Jul77-Response

 

Dear Gabby,

 

Reference no: FOI-Jul77

 

I refer to your request dated 17 July 2018 under the Freedom Of
Information Act asking to supply the following information as shown in
your email below.

 

 

The Council’s response is set out below within the body of your email and
in red.

 

 

In accordance with the Freedom of Information Act, if you are not
satisfied with  the reply to your request you can ask for a review. A
request for a review must be submitted within 40 working days by
contacting [2][Bradford City Council request email] or by writing to Freedom of Information,
Bradford Metropolitan District, 1st Floor, Britannia House,Hall Ings,
Bradford, West Yorkshire, BD1 1HX.

 

If you are still not satisfied with the outcome of the internal review you
have the right of appeal to the Information Commissioner who can be
contacted at: Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF

Tel: 01625 545700   URL: [3]http://www.informationcommissioner.gov.uk

                                                                                                                          

Yours faithfully

 

Richard Hanson

 

Information Governance Administrator
City of Bradford Metropolitan District Council – Department of Corporate
Resources

1st Floor Britannia House, Hall Ings, Bradford BD1 1HX
Tel: 01274 431322

[mobile number]

For Freedom of Information requests, please visit our website
[4]http://www.bradford.gov.uk/foi before you submit a request as you may
find the information and data that you want in the data that we already
publish in our Publication Scheme.  The Scheme has a significant amount of
information which is available to you, without the need for a specific
request, and describes how we work and how to obtain information published
by our various departments.

This e-mail, and any attachments, may contain Protected or Restricted
information and is intended solely for the individual to whom it is
addressed. It may contain sensitive or protectively marked material and
should be handled accordingly. If this e-mail has been misdirected, please
notify the author immediately. If you are not the intended recipient you
must not disclose, distribute, copy, print or rely on any of the
information contained in it or attached, and all copies must be deleted
immedately. Whilst we take reasonable steps to try to identify any
software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti-virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Bradford Council will not accept any liability for damage
caused by computer viruses emanating from any attachment or other document
supplied with this e-mail. E-Mails may be subject to recording and / or
monitoring in accordance with relevant legislation.
Please consider the environment before printing this email

 

show quoted sections