Dear Royal Navy,

How many complaints that have been submitted since 1st January 2017 are still to be decided;

1. Decision Body stage
2. Appeal Body stage
3. How many of which these complaints "still outstanding" relate to bullying and harassment?
4. How many of which these complaints "still outstanding" relate to other matters?
5. How many undue delay decisions by the service complaint ombudsman in 2019 have been awarded against bullying and harassment complaints?

Yours faithfully,

Darren Smalley

correspondence@mod.ecase.gsi.gov.uk on behalf of Navy Command Secretariat, Royal Navy

Dear Mr Smalley,

Your request has been logged under our reference FOI2019/10179 and the
target date for response is 2 October 2019.

Yours sincerely

Navy Command Secretariat - FOI Section

correspondence@mod.ecase.gsi.gov.uk on behalf of Navy Command Secretariat, Royal Navy

1 Attachment

Dear Mr Smalley,

Please find attached our response to your recent enquiry.

Regards

Navy Command Secretariat - FOI Section

Dear [email address] on behalf of Navy Command Secretariat,

The Service Complaint I wish to know the details are solely for the Royal Navy

The Outstanding Service Complaints within the Royal Navy ,
I wish to concentrate on are;
1. Bullying and Harassment.
2. Dishonest and biased behaviour
3. Discrimination and the nature of the discrimination.

Thank you

Yours sincerely,

Darren Smalley

correspondence@mod.ecase.gsi.gov.uk on behalf of Navy Command Secretariat, Royal Navy

Dear Mr Smalley,

Your request has been logged under our reference FOI2019/10717 and the
target date for response is 16 October 2019.

Yours sincerely

Navy Command Secretariat - FOI Section

Dear [email address] on behalf of Navy Command Secretariat,

Good Afternoon

I am still awaiting a response to this FOI request which was submitted 18 Sep 2019

Could you update me on when the information will be available please

Thank you

Yours sincerely,

Darren Smalley

NAVY SEC-FOI MAILBOX (MULTIUSER), Royal Navy

1 Attachment

Dear Mr Smalley,

Please find attached an interim response to FOI2019/10717. I apologise for
the delay and hope to have a substantive response with you as soon as
possible.

Yours sincerely,
  

 Navy Command Secretariat - FOI Section

 

--------------------------------------------------------------------------

From: Darren Smalley <[FOI #601395 email]>
Sent: Wednesday, October 16, 2019 03:02 PM
To: NAVY SEC-FOI MAILBOX (MULTIUSER) <[email address]>
Subject: Re: Request for information - Ref: FOI2019/10717 Acknowledgement
 
Dear [email address] on behalf of Navy Command
Secretariat,

Good Afternoon

I am still awaiting a response to this FOI request which was submitted 18
Sep 2019

Could you update me on when the information will be available please

Thank you

Yours sincerely,

Darren Smalley

show quoted sections

Dear Royal Navy,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Royal Navy's handling of my FOI request 'Service Complaints Outstanding'.

I submitted a FOI in September and by law I should have received a response by 15th Oct 2019 and I’m still awaiting the information.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

Darren Smalley

NAVY SEC-FOI MAILBOX (MULTIUSER), Royal Navy

1 Attachment

Dear Mr Smalley,

Please find attached a further interim response to FOI2019/10717.

Yours sincerely,

Navy Command Secretariat - FOI Section 

 

Dear Royal Navy,

Please pass this on to the person who conducts Freedom of Information reviews.

I have failed to receive a response / acknowledgement relating to an internal review.
By law you are to provide the information.

The information is long overdue
I am writing to request an internal review of Royal Navy's handling of my FOI request 'Service Complaints Outstanding'.

The FOI request is in the interest of the public as it will confirm that service complaints get investigated in a timely manner. Or equally show they don’t.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

Yours faithfully,

Darren Smalley

CIO-FOI-IR (MULTIUSER), Royal Navy

1 Attachment

  • Attachment

    20191119 Rev Mr Smalley MOD final internal review FOI2019 10179 and 10717.pdf

    149K Download View as HTML

Dear Mr Smalley

 

Please see attached Ministry of Defence Internal Review into your FOI
requests, FOI209/10179 and FOI2019/10717.

 

Yours sincerely,

 

 

MOD Information Rights Compliance Team

 

 

show quoted sections

correspondence@mod.ecase.gsi.gov.uk on behalf of Navy Command Secretariat, Royal Navy

1 Attachment

Dear Mr Smalley,

Please find attached our response to FOI2019/10717.

Regards

Navy Command Secretariat - FOI Section