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Server addresses for universal-credit.service.gov.uk and processing Universal Credit claimants data outside the UK

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Dear Department for Work and Pensions,

Please email me details of the cloud hosting services, nameservers and hosting servers that are used for Universal Credit (UC) located at the domain service.gov.uk and sub domain universal-credit.service.gov.uk Over the past week my browser reports that the server IP address for universal-credit.service.gov.uk has been hosted on a Vultr https://vultr.com server and reporting server IP addresses in the USA 23.43.196.223 https://whatismyipaddress.com/ip/23.43.1... Hostname 23-43-196-223.deploy.static.akamaitechnologies.com
and Netherlands 104.69.87.224 https://whatismyipaddress.com/ip/104.69.... Hostname a104-69-87-224.deploy.static.akamaitechnologies.com

Please provide information held by DWP that names the companies it uses for cloud and server hosting and nameserver services for hosting of dedicated UC websites and additionally for UC services that hold UC claimant data and those that allow UC claimants to log into their own UC accounts on servers outside the UK?

Does using these servers and cloud services mean the UC accounts claimant personal data is processed outside the UK (passes through servers located outside the UK), in locations such as the USA and Netherlands noted above .

Please also advise which countries and locations registered user account data is processed in and passes through for the DWP Find A Job service using the domain name https://findajob.dwp.gov.uk/

Whois Nameserver and Server results info for gov.uk and dwp.gov.uk below, please disclose the equivalent Nameserver and Server information for findajob.dwp.gov.uk and universal-credit.service.gov.uk for the date 1/7/2020

Yours faithfully,

Frank Zola

WHOIS results
Domain name: gov.uk

Name servers:
ns0.ja.net.
ns2.ja.net.
ns3.ja.net.
ns4.ja.net.
auth50.ns.de.uu.net.
auth00.ns.de.uu.net.
ns1.surfnet.nl.
https://www.nominet.uk/whois/?query=gov....

gov.uk Servers:
ns-117.awsdns-14.com
ns-cloud-e1.googledomains.com
ns-cloud-e2.googledomains.com
ns-cloud-e3.googledomains.com
ns-cloud-e4.googledomains.com
ns-1080.awsdns-07.org
ns-1983.awsdns-55.co.uk
ns-831.awsdns-39.net
http://www.seiretto.com/domains/whois/.g...

dwp.gov.uk Servers:
ns1.netnames.net
ns2.netnames.net
ns5.netnames.net
ns6.netnames.net
http://www.seiretto.com/domains/whois/.g...

DWP freedom-of-information-requests, Department for Work and Pensions

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a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
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please contact us.
 
[2]http://www.gov.uk/dwp
 
 

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1. mailto:[email address]
2. http://www.gov.uk/dwp

Dear Department for Work and Pensions,

To assist with my information request, you can view screenshots for universal-credit.service.gov at:
https://mrfrankzola.files.wordpress.com/...
and gov.uk at:
https://mrfrankzola.files.wordpress.com/...
that show the Server IP addresses being reported today, those being in the USA and Netherlands.

Yours faithfully,

Frank Zola

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

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1. mailto:[email address]
2. http://www.gov.uk/dwp

Dear Department for Work and Pensions,

Below is additional information to provide context to my information request.

CJEU has clarified that there cannot be any transfer of data in violation of EU law
https://noyb.eu/en/cjeu
https://noyb.eu/en/CJEU-Media-Page

Yours faithfully,

Frank Zola

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

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DWP Policy Group Freedom of Information,

1 Attachment

Dear Frank Zola,

I am writing in response to your request for information, received 3rd
July.

Yours sincerely,

DWP Central FoI Team

Dear Department for Work and Pensions,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Department for Work and Pensions's handling of my FOI request 'Server addresses for universal-credit.service.gov.uk and processing Universal Credit claimants data outside the UK'.

Your quick reply is appreciated, to enable me to take my concerns to the Information Commissioner I am now requesting an Internal Review of all of your response. I do appreciate the issues you highlight, but in your review response please disclose to me how Universal Credit claimants and 'Find a Job' website account holders are informed that their personal-data is being passed through and processed on servers outside the UK, you may if you wish consider this specific personal-data information request as new.

Please note that many website browsers automatically inform uses of the location of servers of the websites they visit so they themselves can mitigate against phishing, malware, identity theft and cyber attacks.

Can you confirm that none of the information you decline to disclose is not already accessible and or already in the public domain, through likes of free and paid for whois services?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/s...

I will send an additional message to support my review request, concerning cyber security for members of the public and specifically Universal Credit claimants and 'Find a Job' account holders and generally.

Yours faithfully,

Frank Zola

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

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1. mailto:[email address]
2. http://www.gov.uk/dwp

DWP Policy Group Freedom of Information,

1 Attachment

Dear Frank Zola,

I am writing in response to your request for information, received 21st
July.

Yours sincerely,

DWP Central FoI Team

We don't know whether the most recent response to this request contains information or not – if you are Frank Zola please sign in and let everyone know.