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Serious Incident Statistics

Johanna Langheld made this Freedom of Information request to Lancaster University

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Dear Lancaster University,

A ‘serious incident’ is an adverse event, with significant harmful or potentially harmful consequences, and/or where the effectiveness of the university response is likely to have a significant impact on the health, wellbeing or welfare of a student, their family and/or the community.

Serious incidents should be investigated, in order to identify any factors that might have contributed towards the incident occurring, and the fundamental issues (or root causes) that underpin them. It affords a no-blame opportunity to review what happened; what was done well/ the good practise points; areas of concern, if there are any, and importantly what lessons can be learned.

UUK’s Suicide-Safer Universities (2018) guidance recommends that serious incident investigations be conducted following a student death. The need for such a report has been highlighted by Ministers and at least one Coroner. The sharing of experiences, best practises and relevant knowledge with others is similarly advocated. Serious incident investigations should also as a matter of course be carried out in cases of attempted suicide, near misses, parasuicide, and non-suicidal self-injury.

So, with regard to the health, wellbeing or welfare of one or more students. For each of the academic periods 2018-19, 2019-20 and 2020-21:
a) How many serious incident investigations has Lancaster University conducted?
b) How many serious incident reports has Lancaster Universityproduced?
c) How many serious incidents involved a fatality?
d) How many serious incident reports and/or their findings has Lancaster University shared with other institutions?
e) How many serious incident reports and/or their findings have other institutions shared with you?
For each report in (d) and (e), please specify the different types of institution that were involved in the sharing e.g., other university, UUK, NHS, PHE, Mental Health Trust, OfS, DfE, etc

Yours sincerely

Johanna Langheld

Information Governance,

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Information Governance
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Dear Johanna Langheld,
Thank you for submitting a request for information from Lancaster University under the
Freedom of Information Act.
Your request ID is: FOI-4556. Please quote this in all enquiries.
We will endeavour to respond to your request as soon as possible, and this will be
within a maximum of twenty working days from the working day following receipt. If we
do not hold the information you have requested, we will confirm this to you.
If you have supplied an email address, contact will usually be via email, otherwise,
this will be by letter.
Should we require further clarification in order to respond to your request, or if the
request is chargeable, we will contact you. We appreciate your patience while we deal
with your request. If you have an enquiry regarding your request, email:
[email address]
The personal information you have supplied will be stored by Lancaster University
under the terms of the Data Protection Act 2018 and used to process the request.
Lancaster University will never sell personal information or data or share personal
information or data with third parties unrelated to the services we provide unless we
are required to do so by law or unless you have told us you consent to our doing this.
Yours sincerely
Information Governance Team
Information Governance
Lancaster University, Bailrigg, Lancaster, United Kingdom, LA1 4YW
+44 (0)1524 93247 [email address]
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[2]Lancaster [3]Lancaster [4]The [6]Lancaster [7]Lancaster [8]Lancaster
University University Student [5]weibo University University University [9]Lancaster
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References

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2. http://www.facebook.com/lancasterunivers...
3. https://www.twitter.com/LancasterUni
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5. http://e.weibo.com/lancasteruni
6. http://instagram.com/lancasteruni/
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8. http://www.linkedin.com/edu/school?id=12...
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Freedom of Information,

5 Attachments

Dear Johanna,

 

Many thanks for submitting a Freedom Of Information request.

 

Due to the University focussing its resources towards our response to the
current pandemic, there may be possibilities of some delays to requests,
and in most cases we are unable to meet the 20 day timescale. The ICO have
released some guidance for applicants which explains that they will not be
taking regulatory action against organisations who cannot meet the
statutory timescales linked to both FOI requests and information rights
requests made under the GDPR, during the current public health crisis.

 

[1]https://ico.org.uk/media/about-the-ico/p...

 

Please be assured that we fully intend to respond to all requests but we
hope you can understand that the University has more pressing priorities
at this difficult time.

 

We apologise for any inconvenience caused

 

Best wishes,

 

The Information Governance Team

Lancaster University

Email: [2][email address]

 

[3]Lancaster University
[4]Facebook[5]Instagram[6]Twitter[7]LinkedIn

 

From: Information Governance <[email address]>
Sent: 22 February 2021 11:37
To: Johanna Langheld <[FOI #730515 email]>
Cc: Freedom of Information <[email address]>
Subject: Your Freedom of Information Request

 

[8][IMG]
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Information Governance
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Dear Johanna Langheld,
Thank you for submitting a request for information from Lancaster University under the
Freedom of Information Act.
Your request ID is: FOI-4556. Please quote this in all enquiries.
We will endeavour to respond to your request as soon as possible, and this will be
within a maximum of twenty working days from the working day following receipt. If we
do not hold the information you have requested, we will confirm this to you.
If you have supplied an email address, contact will usually be via email, otherwise,
this will be by letter.
Should we require further clarification in order to respond to your request, or if the
request is chargeable, we will contact you. We appreciate your patience while we deal
with your request. If you have an enquiry regarding your request, email:
[9][email address]
The personal information you have supplied will be stored by Lancaster University
under the terms of the Data Protection Act 2018 and used to process the request.
Lancaster University will never sell personal information or data or share personal
information or data with third parties unrelated to the services we provide unless we
are required to do so by law or unless you have told us you consent to our doing this.
Yours sincerely
Information Governance Team
Information Governance
Lancaster University, Bailrigg, Lancaster, United Kingdom, LA1 4YW
+44 (0)1524 93247 [10][email address]

show quoted sections

Information Governance,

[1][IMG]
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Information Governance
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Dear Johanna Langheld,
Within your request you mention “the health, wellbeing or welfare of students”. In
order for us to be able to respond to your request appropriately, please can you
clarify whether you require information pertaining to mental health incidents
specifically, or all serious incidents relating to students recorded across the
University within the timeframe specified.
Yours sincerely
Information Governance Team
Please note that if we do not have a response within 2 months of the date of this
email we reserve the right to close the response. If the information is still required
a new Freedom of Information request will need to be submitted.
The University aims to comply fully with its obligations under the Freedom of
Information Act 2000 and to ensure that the service it provides for those wishing to
gain access to information is helpful and effective.
The personal information you have supplied will be used only to process your request;
some details will be retained for our records after the request has been answered.
Only staff who are involved in processing your request will have access to this
information and this information will not be passed on to other parties unrelated to
the University unless we are required to do so by law, or where it would be necessary
to answer the request in full (in which case we would seek your consent for any
transfer).
Information Governance
Lancaster University, Bailrigg, Lancaster, United Kingdom, LA1 4YW
+44 (0)1524 93247 [email address]
----------------------------------------------------------------------------------------------
[2]Lancaster [3]Lancaster [4]The [6]Lancaster [7]Lancaster [8]Lancaster
University University Student [5]weibo University University University [9]Lancaster
Facebook Twitter link Room link Instagram YouTube Link LinkedIn University
link icon icon link icon Icon link Icon Link Icon Logo
icon
[10]#LoveLancaster

References

Visible links
1. https://www.lancaster.ac.uk/
2. http://www.facebook.com/lancasterunivers...
3. https://www.twitter.com/LancasterUni
4. http://www.thestudentroom.co.uk/forumdis...
5. http://e.weibo.com/lancasteruni
6. http://instagram.com/lancasteruni/
7. http://www.youtube.com/lancasteruniversi...
8. http://www.linkedin.com/edu/school?id=12...
9. https://www.lancaster.ac.uk/
10. https://twitter.com/search?q=LoveLancaster

Dear Information Governance,

Thank you for your response to my request for information. if you have the information recorded under different subcategories then I would like the information relating to mental health incidents listed separately.
i. e the total number of incidents followed by the number of incidents which specifically relate to mental health. for each of the questions

Yours sincerely,

Johanna Langheld

Information Governance,

1 Attachment

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Information Governance
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Dear Johanna Langheld,
Please find attached the response to your recent Freedom of Information request.
Yours sincerely
Information Governance Team
Information Governance
Lancaster University, Bailrigg, Lancaster, United Kingdom, LA1 4YW
+44 (0)1524 93247 [email address]
----------------------------------------------------------------------------------------------
[2]Lancaster [3]Lancaster [4]The [6]Lancaster [7]Lancaster [8]Lancaster
University University Student [5]weibo University University University [9]Lancaster
Facebook Twitter link Room link Instagram YouTube Link LinkedIn University
link icon icon link icon Icon link Icon Link Icon Logo
icon
[10]#LoveLancaster

References

Visible links
1. https://www.lancaster.ac.uk/
2. http://www.facebook.com/lancasterunivers...
3. https://www.twitter.com/LancasterUni
4. http://www.thestudentroom.co.uk/forumdis...
5. http://e.weibo.com/lancasteruni
6. http://instagram.com/lancasteruni/
7. http://www.youtube.com/lancasteruniversi...
8. http://www.linkedin.com/edu/school?id=12...
9. https://www.lancaster.ac.uk/
10. https://twitter.com/search?q=LoveLancaster

We don't know whether the most recent response to this request contains information or not – if you are Johanna Langheld please sign in and let everyone know.