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Serious Incident reporting Criteria and Process

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Dear Birmingham and Solihull Mental Health NHS Foundation Trust,

Under the Freedom of Information Act :

• Please can you share your serious incident reporting criteria and process

• Are all patients that are admitted to a caseload who die unexpectedly reported as a serious incident for the organisation?

• If not – what criteria do you use?

Yours faithfully,

Anne Chaplin

FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

 

Dear Anne,

 

Thank you for your request for information regarding serious incident
reporting criteria and process. Your request was received on 11/10/2018
and I am dealing with it under the terms of the Freedom of Information Act
2000.

 

You will receive the information requested within 20 working days unless
the Trust does not hold the information or there is a reason for it to be
withheld. I will write to you in any event.

 

Accessibility requirements: If you have any requirements regarding the
format any information should be supplied in, e.g. the language to be
used, audio, large print, verbal explanation and so on, then please let me
know.

 

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.

 

Further information about your rights is also available from the
Information Commissioner at: Information Commissioner's Office Wycliffe
House Water Lane Wilmslow Cheshire SK9 5AF Telephone: 08456 30 60 60 or
01625 54 57 45 or [1]www.ico.gov.uk

 

Yours sincerely,

 

Trust FOI Officer

Birmingham & Solihull Mental Health Foundation Trust

50 Summer Hill Road

Birmingham

B1 3RB

Tel: 0121 301 1370

e-mail: [2][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

website: [3]www.bsmhft.nhs.uk

 

 

 

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C Rock left an annotation ()

Requester, please do not hold your breath for clarity on this one. The Trust failed to investigate an SIU in accordance with NHS procedures in 2008 when I requested it. Critical points were whitewashed and denied at Inquest only to be reluctantly admitted (against all previous statements) 8 years later.

The result is that my complaint it is still unresolved 10 years later. This, due to the misinformation, denial and rejection of critical failures, and the entire corruption of purpose by the Ombudsman, the PHSO. Many are discovering this to their cost; it has left me abused as a complainant and mentally disabled, just asking for answers conveniently ignored in a covert and opaque process. You may wish to peruse FOI questions to the PHSO on WhatDoTheyKnow to get a feel for the systemic failures.

Very sadly and avoidably, my son took his own life, and all the signals were ignored and rejected before and after the event. The Trust told the PHSO it was "accidental" death. So even Coroners' verdicts can be reinterpreted by NHS lay persons, apparently, but indications of potential criminal activity are wider imho.

The entire process is a sham and a means of promoting so-called "learning" at the expense of victims, without admissions. Not even the learning is rewarded, however, and unlikely to be implemented as desperately needed IMHO, and in my experience.

FOIOffice (BIRMINGHAM AND SOLIHULL MENTAL HEALTH NHS FOUNDATION TRUST), Birmingham and Solihull Mental Health NHS Foundation Trust

2 Attachments

 

Dear Anne,

 

Thank you for your request for information received on the 11/10/18.

 

We have considered your request and can provide the following information
in the document attached.

 

If you are unhappy with the service you have received in relation to your
request and wish to request a review of our decision, you should write to
the Freedom of Information Officer, BSMHFT, 50 Summer Hill Road,
Birmingham, B1 3RB, or e-mail [1][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

 

If you are not content with the outcome of your review, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by our trust. The Information Commissioner can be
contacted at:

 

Information Commissioner's Office Wycliffe House Water Lane Wilmslow
Cheshire SK9 5AF Telephone: 08456 30 60 60 or 01625 54 57 45 or
[2]www.ico.gov.uk

 

We are always interested in improving our services. To give us feedback
regarding your experience with the Freedom of information office, please
visit:
[3]http://www.bsmhft.nhs.uk/about-us/inform...

 

Yours sincerely

 

Trust FOI Officer

e-mail: [4][Birmingham and Solihull Mental Health NHS Foundation Trust request email]

Direct Dial: 0121 301 1370

 

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