Serco & Mark Meredith

The request was refused by Stoke on Trent City Council.

Dear Stoke on Trent City Council,

Could you please provide me with copies of email sent between Mark Meredith and Serco group employees (defined as coming from a 'serco.com' domain).

I am specifically seeking emails sent between September 2008 - March 2009.

Yours faithfully,

craig jones

FOI, Stoke on Trent City Council

Dear Mr Jones,

Your request for information

Thank you for your request for information about emails between Serco and
Mr Meredith. Your request was received on 14 December 2011 and I am
dealing with it under the terms of the Freedom of Information Act 2000.

In some circumstances we may charge for information. If there is a charge
I will let you know as you will have to pay it before we deal with your
request.

Some information does not have to be released under the Freedom of
Information Act. We will check the information you have asked for and send
you as much as possible. If another person or organisation is named in the
information we may have to ask their opinion before we decide what we can
give you.

 

You should expect to receive a response to your request on or before 19
January 2012, in line with the Acts 20 working day statutory deadline.

 

For your information we may publish the response to your request on our
City Council's website, which can be found at the following address:
[1]www.stoke.gov.uk.

 

If you have any queries about this email please do not hesitate to contact
me.

Yours sincerely,

Information Rights

 

 

Information Rights | Support: Business Services 

City of Stoke-on-Trent 

GF23 Stoke Town Hall  Glebe Street  Stoke-on-Trent  ST4 1HH

t 01782 232853

e [2][Stoke on Trent City Council request email]

 

 

 

 

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Matt Burke left an annotation ()

Unbelievable that you have to start again.

craig jones left an annotation ()

Sadly, it's not so unbelievable.

Mark Meredith seems to have some sort of immunity from FOI requests as far as the council are concerned.

FOI, Stoke on Trent City Council

Dear Mr Jones,

Your request for information on emails

We have now considered your request and unfortunately we do not hold the
information that you have asked for.

The reason that we do not hold this information is because the City
Council migrated from the Teamware email system to Outlook Exchange on
Friday 27 March 2009 and then, following some final checks by IT over the
weekend of 28/29 March, Outlook Exchange was officially announced as live
on Monday 30 March 2009.  Before the change over was completed, staff were
advised that they would not be able to access historical emails unless
users specifically asked to be able to do so.  I can confirm that
Councillor Meredith did not request access to his Teamware email account
once it was closed down. This means that we are not able to obtain the
emails that you have requested.

 

If you have any queries about this email, please do not hesitate to
contact me.

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to: Freedom of Information and Data Protection Manager,
Chief Executive’s Directorate, Civic Centre Floor 4, Glebe Street, ST4 1HH
or email [1][Stoke on Trent City Council request email].

 

If, after contacting us, you are not content with the outcome, you may ask
the Information Commissioner for a decision. Generally, the Information
Commissioner cannot make a decision unless you have already used our
appeal procedure. The Information Commissioner can be contacted at: The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

 

Yours sincerely,

Information Rights

 

 

Information Rights | Support: Business Services 

City of Stoke-on-Trent 

GF23 Stoke Town Hall  Glebe Street  Stoke-on-Trent  ST4 1HH

t 01782 232853

e [2][Stoke on Trent City Council request email]

 

 

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Dear FOI,

Thank you for your promt reply to my request.

Could you clarify whether you have considered undertaking a search of any private email accounts operated by Mark Meredith which may include communications related to my FOI request?

I would like to draw your attention to recently released guidance from the Information Commissione: http://www.ico.gov.uk/news/latest_news/2....

Yours sincerely,

craig jones

Mark James left an annotation ()

Can you believe that the council wiped off it's network all those emails. the chances are that they were archived somewhere, in a format that could be recovered. It's unbelievable that the council would wipe all emails if the recipients/correspondants didn't want them to be kept, because of any future inquiries. Do they not have a duty to keep records for a number of years, after all it's our tax payers business not a private company.

FOI, Stoke on Trent City Council

Dear Mr Jones

Thank you for your email.

The Council has not deemed it necessary to request Councillor Meredith to search his own private email account for information which might fall within the scope of your FoI request and the advice of the Information Commissioner's Office is that this should only be done in rare circumstances.

The Council is confident that if any correspondence was exchanged during that period of time, regarding the matter that you have outlined, it would have been conducted using the Council's business email account which was the official channel of communication available at the time. Therefore any information would have been held on the Council's system, but that it is no longer possible to access this information due to the migration from the Teamware email system to Outlook Exchange.

In order to avoid the complications of requesting searches of private email accounts, and other private media, the Council's records management policies make clear that information on authority-related business should be recorded on the authority’s record keeping systems. The Council's email policy clearly states that: 'All emails that are used to conduct or support official Stoke-on-Trent City Council business must be sent using a “stoke.gov.uk” address except where a specific exemption from this has been granted … Non-work email accounts must not be used to conduct or support official Stoke-on-Trent City Council business'.

Yours sincerely,
Information Rights

Information Rights | Support: Business Services
City of Stoke-on-Trent
GF23 Stoke Town Hall Glebe Street Stoke-on-Trent ST4 1HH
t 01782 232853
e [Stoke on Trent City Council request email]

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